Senior Account Director, Coupa
Customer Growth
$300-340k
OTE
$150-170k
BASE
Business spending management platform
Open for applications
Business spending management platform
1001+ employees
Open for applications
$300-340k
OTE
$150-170k
BASE
1001+ employees
Company mission
To provide a clear idea of business value for clients.
Role
Who you are
- A strong SaaS sales background with a proven track record of developing existing Accounts and driving complex multi-stakeholder engagements
- The ability to identify client pains and develop unique and compelling value propositions that focus on delivering business value to the client
- Out-of-the-box-thinking and bringing fresh ideas to replace existing solutions with Coupa ́s outstanding Spend Management solutions portfolio, including Coupa Pay and Coupa Supply Chain
- Required Domain Expertise: Deep foundational knowledge of the Enterprise SaaS landscape, specifically within Business Spend Management (BSM), ERP, or Supply Chain ecosystems
- Subject Matter Expert In: Procure-to-Pay (P2P), Source-to-Pay (S2P), Procurement, and Strategic Sourcing workflows
What the job involves
- As a Customer Growth Account Director at Coupa, you will directly and significantly impact our organization by driving account expansion within our existing customer base
- Your role is crucial in maintaining executive sponsorship, understanding the unique business needs of our customers, and developing comprehensive account plans and strategies
- By fostering strong relationships and working closely with our Customer Value Managers (CVMs) and other customer-facing teams, you will identify, pitch, and close cross-sell opportunities to drive growth within your assigned accounts
- Your contributions will be pivotal in our continued success and market leadership
- Through your expertise in account management and deep understanding of our customers' evolving requirements, you will ensure that Coupa remains a trusted partner and delivers exceptional value to our clients
- By effectively expanding our customer accounts, you will contribute to our overall growth trajectory and help solidify our position as a leader in the industry
- Join us in shaping the future of customer growth at Coupa and make a lasting impact on our organization's success
- Collaborating with customers, Customer Value Managers (CVMs), and internal teams to identify cross-sell opportunities aligned with customer business objectives
- Developing and executing on an account development strategy to establish Coupa as the leading Total Spend Management platform
- Creating an account penetration model that enables multi-angle access to key stakeholders within the customer organization
- Crafting value messaging targeted towards the chief economic buyer in target accounts, aligning with their specific needs and challenges
- Partnering with supporting functions such as CVMs, Value Solutions Consultants, and Customer Support to enhance Coupa's brand presence in assigned accounts
Our take
In 2006, Coupa was created to be a provider of business spending management (BSM) services. Since then, it has grown into its niche with a comprehensive platform that enables companies to gain greater control over their spending, supply networks, chain optimisation, liquidity management and payment solutions.
Coupa has been recognized as a leading brand in third-party risk management (TPRM). Using AI software, its TPRM software takes data from hundreds of sources and generates risk flags across the entire platform, informing the user’s processing decisions.
TPRM integrates into Coupa’s business spending management systems to provide one comprehensive platform, a feat that gives it a definitive edge when it comes to secure management of company funds. Most recently, the company acquired intelligent document processing partner, Rossum, in a move set to strengthen its source-to-pay capabilities and expand AI-powered invoice automation across the wider platform.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
-3% employee growth in 12 months
Company
Funding (last 2 of 7 rounds)
Jun 2015
$80m
SERIES G
Mar 2014
$40m
SERIES F
Total funding: $169m
Company HQ
Town Center, Foster City, CA
Leadership
Leagh Turner
(CEO & Board Of Directors)Previously on the Board of Directors at Plan International Canada, was the Co-CEO of Ceridian and was COO at SAP.
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