Senior Technical Writer, Snowflake

$143-218.5k

+ Bonus and equity plan

SQL

AWS

GCP

JavaScript

Python

.NET

Scala

Java

Jenkins

Azure

Redshift

Spark

Oracle

Git

Expert level

San Francisco Bay Area

3-5 days a week in office (San Mateo, CA)

AI Data Cloud for data sharing and app building

Job no longer available

AI Data Cloud for data sharing and app building

1001+ employees

B2BArtificial IntelligenceData storageEnterpriseAnalyticsMachine LearningSaaSData AnalysisCloud ComputingData Sharing

Job no longer available

$143-218.5k

+ Bonus and equity plan

SQL

AWS

GCP

JavaScript

Python

.NET

Scala

Java

Jenkins

Azure

Redshift

Spark

Oracle

Git

Expert level

San Francisco Bay Area

3-5 days a week in office (San Mateo, CA)

1001+ employees

B2BArtificial IntelligenceData storageEnterpriseAnalyticsMachine LearningSaaSData AnalysisCloud ComputingData Sharing

Company mission

On a mission to mobilize the world's data.

Job

Company

Role

Who you are

10+ years creating technical product documentation from scratch, as well as from specs
Strong SQL and RDBMS skills (Oracle, Teradata, Redshift, SQL Server, etc); comfortable working with sample code
Exposure to using and documenting any of the following security and governance technologies:
Identity and Access Management (SSO, OAuth, MFA, RBAC, SCIM, etc)
Networking and Private Connectivity (AWS PrivateLink, Azure Private Link, Google Cloud Private Service Connect)
Governance (data masking/tokenization for column-level security, row-level security, data classification and anonymization, etc)
Additional topics (data encryption, auditing, compliance and regulatory standards)
In-depth knowledge of the content development lifecycle, including:
Identifying and understanding the information needs of the audience
Gathering information, interviewing SMEs, and conducting research
Authoring, publishing, and managing online/web content

Desirable

Familiarity with:
ETL/ELT and BI technologies
Cloud computing platforms (AWS, Microsoft Azure, GCP, etc)
Programming languages/APIs (Python, JavaScript, Java, Go, C#/.NET, etc)
Big Data analytics, machine learning, and statistics (Spark, Scala, R, etc)
Database drivers/connectors (JDBC, ODBC, etc)
Exposure to:
CI/CD methodologies and technologies (Jenkins, Lambda, etc)
Open-source platforms and authoring/publishing tools for a "Docs-as-Code" approach (Git, RST/Sphinx, Markdown, DITA XML, etc)

What the job involves

Snowflake technical writers work with a world-class team to create product documentation for Snowflake's industry-leading Data Cloud
Working in a fast-paced and challenging environment, you experience the immediate and direct impact of your contributions as Snowflake delivers weekly releases to our rapidly growing base of global customers
Create online guides, reference docs, and tutorials for technical audiences (SQL engineers, application developers, etc)
Engage directly with product managers, software engineers, and UI designers to ensure all features, enhancements, and changes are fully documented
Work with release engineers and dev ops to deliver weekly product updates and documentation
Work with support engineers and customer success managers to help drive customer engagement and adoption, which may include:
Contributing to Knowledge Base articles and Community questions
Authoring and editing technical blog posts
Developing training materials, implementation guides, migration guides, best practices, and FAQs

Our take

Developed as a fresh alternative to the archaic systems of data governance and information silos, Snowflake is a frictionless cloud data platform that removes the barriers preventing organizations of all sizes from unleashing the true value of their data.

The company equips organizations with a single, integrated platform that offers the only data warehouse built for the cloud; instant, secure and governed access to their entire network of data; and a core architecture to enable many types of data workloads, including a single platform for developing modern data applications.

Major competitors include Azure, SQL and AWS, and Snowflake has managed to keep ahead of the competition, cementing itself as a global force. Across its 1300+ partners, the company's cloud manages over 250PB of data (with more than 515 million data workloads running every day). Its continued focus on product R&D and partnership expansion have Snowflake well-positioned to manage itself amidst the competition.

Freddie

Company Specialist at Welcome to the Jungle

Insights

Top investors

37% employee growth in 12 months

Glassdoor (3.9)

Company

Funding (last 2 of 9 rounds)

Feb 2020

$479m

LATE VC

Oct 2018

$450m

LATE VC

Total funding: $1.4bn

Company benefits

Comprehensive health insurance plans
Health savings accounts
Robust retirement plans
Life and disability insurance
Weekly online lunch and learns
Virtual workout classes
Ergonomic work-from-home equipment
On-demand mental health and wellness programs
Fertility benefits and family planning resources
Generous time-off and various leave plans
Onsite and Remote Work
Employee discounts and pre-tax selections
New hire equity + Employee Stock Purchase Plan (ESPP)
Quarterly bonus or commission program

Company HQ

Bozeman, MT

Leadership

Benoit Dageville

(Co-Founder)

Benoit, a leading expert in parallel execution and self-tuning databases, founded Snowflake after 10+ years at Oracle as a lead architect. He holds a PhD in Computer Science and has 270+ patents.

Thierry Cruanes

(Co-Founder)

Thierry is a leading expert in query optimization and parallel execution. He has a PhD in Computer Science with a focus in Database Systems and is a named inventor on 200+ patents.

Sridhar Ramaswamy

(Chief Executive Officer)

Sridhar joined Snowflake in 2023 via the Neeva acquisition as SVP of AI and later became CEO. He co-founded Neeva and previously led Google’s Ads business, growing it from $1.5B to $100B.

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