Senior Technical Writer, Snowflake
$143-218.5k
+ Bonus and equity plan
3-5 days a week in office (San Mateo, CA)
Cloud data platform providing data warehouse-as-a-service for the cloud
Be an early applicant
Cloud data platform providing data warehouse-as-a-service for the cloud
1001+ employees
Be an early applicant
$143-218.5k
+ Bonus and equity plan
3-5 days a week in office (San Mateo, CA)
1001+ employees
Company mission
On a mission to mobilize the world's data.
Role
Who you are
- 10+ years creating technical product documentation from scratch, as well as from specs
- Strong SQL and RDBMS skills (Oracle, Teradata, Redshift, SQL Server, etc); comfortable working with sample code
- Exposure to using and documenting any of the following security and governance technologies:
- Identity and Access Management (SSO, OAuth, MFA, RBAC, SCIM, etc)
- Networking and Private Connectivity (AWS PrivateLink, Azure Private Link, Google Cloud Private Service Connect)
- Governance (data masking/tokenization for column-level security, row-level security, data classification and anonymization, etc)
- Additional topics (data encryption, auditing, compliance and regulatory standards)
- In-depth knowledge of the content development lifecycle, including:
- Identifying and understanding the information needs of the audience
- Gathering information, interviewing SMEs, and conducting research
- Authoring, publishing, and managing online/web content
Desirable
- Familiarity with:
- ETL/ELT and BI technologies
- Cloud computing platforms (AWS, Microsoft Azure, GCP, etc)
- Programming languages/APIs (Python, JavaScript, Java, Go, C#/.NET, etc)
- Big Data analytics, machine learning, and statistics (Spark, Scala, R, etc)
- Database drivers/connectors (JDBC, ODBC, etc)
- Exposure to:
- CI/CD methodologies and technologies (Jenkins, Lambda, etc)
- Open-source platforms and authoring/publishing tools for a "Docs-as-Code" approach (Git, RST/Sphinx, Markdown, DITA XML, etc)
What the job involves
- Snowflake technical writers work with a world-class team to create product documentation for Snowflake's industry-leading Data Cloud
- Working in a fast-paced and challenging environment, you experience the immediate and direct impact of your contributions as Snowflake delivers weekly releases to our rapidly growing base of global customers
- Create online guides, reference docs, and tutorials for technical audiences (SQL engineers, application developers, etc)
- Engage directly with product managers, software engineers, and UI designers to ensure all features, enhancements, and changes are fully documented
- Work with release engineers and dev ops to deliver weekly product updates and documentation
- Work with support engineers and customer success managers to help drive customer engagement and adoption, which may include:
- Contributing to Knowledge Base articles and Community questions
- Authoring and editing technical blog posts
- Developing training materials, implementation guides, migration guides, best practices, and FAQs
Our take
Developed as a fresh alternative to the archaic systems of data governance and information silos, Snowflake is a frictionless cloud data platform that removes the barriers preventing organizations of all sizes from unleashing the true value of their data.
The company equips organizations with a single, integrated platform that offers the only data warehouse built for the cloud; instant, secure and governed access to their entire network of data; and a core architecture to enable many types of data workloads, including a single platform for developing modern data applications.
Major competitors include Azure, SQL and AWS, and Snowflake has managed to keep ahead of the competition, cementing itself as a global force. Across its 1300+ partners, the company's cloud manages over 250PB of data (with more than 515 million data workloads running every day). Its continued focus on product R&D and partnership expansion have Snowflake well-positioned to manage itself amidst the competition.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 9 rounds)
Feb 2020
$479m
LATE VC
Oct 2018
$450m
LATE VC
Total funding: $1.4bn
Company benefits
- Comprehensive health insurance plans
- Health savings accounts
- Robust retirement plans
- Life and disability insurance
- Weekly online lunch and learns
- Virtual workout classes
- Ergonomic work-from-home equipment
- On-demand mental health and wellness programs
- Fertility benefits and family planning resources
- Generous time-off and various leave plans
- Onsite and Remote Work
- Employee discounts and pre-tax selections
- New hire equity + Employee Stock Purchase Plan (ESPP)
- Quarterly bonus or commission program
Company values
- Put Customers First - We only succeed when our customers succeed
- Integrity Always - Be open, honest and respectful
- Think Big - Be ambitious and have big goals
- Be Excellent - Quality and excellence count in everything we do
- Get It Done - Results matter. Work hard and smart
- Own It - Build our product and our company like it’s yours, because it is
- Make Each Other the Best - Treat people with kindness and respect
- Embrace Each Other's Differences - Accept and appreciate everyone from every walk of life
Company HQ
Bozeman, MT
Articles
Leadership
Benoit Dageville
(Co-Founder)Benoit, a leading expert in parallel execution and self-tuning databases, founded Snowflake after 10+ years at Oracle as a lead architect. He holds a PhD in Computer Science and has 270+ patents.
Thierry Cruanes
(Co-Founder)Thierry is a leading expert in query optimization and parallel execution. He has a PhD in Computer Science with a focus in Database Systems and is a named inventor on 200+ patents.
Salary benchmarks
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Diversity, Equity & Inclusion at Snowflake
- At Snowflake, embracing each others’ differences is a core value of our organization. We recognize and appreciate the importance of creating an environment in which all employees feel valued, included, and empowered to do their best work and bring great ideas to the table. Promoting the values of diversity and fostering an inclusive workplace culture takes each of us working together, caring deeply, and acting intentionally.
- Since Day 1, Snowflake and its culture belong to each of us, We “own it.” Owning it means we continually look for ways to improve and it’s in that spirit that our Diversity Council was formed. Our Council spans every functional area with an eye towards diverse representation across a range of demographics - 50% female, 50% persons of color, 21% LGBTQ, 7% persons with disabilities, and four generations. The Council narrowed in on three priority areas to focus our initiatives and impact positive change.
- 1. Enabling employee and community readiness by creating focus groups and using data to reveal deeper insights into our community and our specific needs and challenges to guide our future efforts and target initiatives.
- 2. Empowering employees’ voices by organizing outlets for conversation, spotlighting different employee stories, building mentorship programs, and supporting cultural inclusion.
- 3. Building external partnerships to broaden demographic representation in our candidate pipeline and educational partnerships to enable equitable opportunities for generations to come.
- As a company of action, we are committed to managing and measuring our forward progress around diversity and inclusion. And because we are a data company, the approach of gaining insights from the data, setting targets, measuring results, and iterating is in our DNA. We have put in place the foundational groundwork to ensure diversity, equity, and inclusion for right now and for the future of Snowflake.
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