Technical Account Manager, Airbyte
$125-145k
Plus variable + a generous equity package
More information about location
3 days a week in office
Open-source data integration platform
Open for applications
Open-source data integration platform
101-200 employees
Open for applications
$125-145k
Plus variable + a generous equity package
More information about location
3 days a week in office
101-200 employees
Company mission
Making data available and actionable to everyone, everywhere.
Role
Who you are
- 3+ years of technology implementation, technical consulting or dedicated technical support
- 3+ years in a customer-facing technical role, preferably with a SaaS B2B company
- Demonstrated ability to independently manage customer relationships and develop strategies to drive success with new technologies
- Excellent communication and interpersonal skills, with the ability to effectively liaise with both technical and non-technical stakeholders
- Working knowledge of Kubernetes, Terraform, and other DevOps automation tools
- Ability to write and maintain code in at least one modern scripting language (e.g., Python, Node.js, Bash)
- Sales Engineering experience a plus
- Technical writing experience a plus
What the job involves
- Airbyte’s Technical Account Managers play a crucial role by providing proactive technical guidance to ensure customers are able to realize the full value Airbyte can provide their organization
- Technical Account Managers collaborate with enterprise, strategic, and at-risk customers as a strategic and technical expert and help customers speed deployments and accelerate return on investment and expansion
- Airbyte TAMs work on all products and partner with AEs, SEs, Support and Product to make the customer successful
- Provide technical guidance on custom integrations, helping customers identify and mitigate risks in their technical approaches
- Create strong technical customer relationships at all levels; advocate their needs
- Consult on the Airbyte product to deliver customer outcomes: from onboarding to active deployments to ongoing checkins and as needed escalations
- Own a book of business of key Mid Market customers
- Support renewal activities by identifying customers at risk and working with sales team on mitigation plans
- Create strong internal relationships and deliver feedback to engineering and product teams for future products and offerings
Our take
Historically, data teams have had to build and maintain their own data connectors, often having to work around pre-built connectors, as most “long tail” data connectors are not supported by closed-source ELT technologies.
Airbyte’s open-source data integration platform is setting the new standard of moving and consolidating data from different sources to data warehouses, data lakes, or databases, enabling teams to adapt pre-built connectors to fit their unique needs.
Over the last year, more than 9,000 companies have synced data using Airbyte, connecting PostgreSQL, Facebook Ads, Salesforce, Stripe, (and more) to destinations including Snowflake, BigQuery Databricks and Redshift. The company also made a strategic move in acquiring Grouparoo and integrating with Dagster.
The unicorn company has raised significant Series B capital (led by Altimeter Capital and Coatue Management). Since its launch in mid-2020, Airbyte has become the fastest-growing open-source data integration platform, and launched the first open-source Python library for moving data, indicating that it is well set to maintain its growth trend.
Freddie
Company Specialist at Welcome to the Jungle
Insights
19% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Dec 2021
$150m
SERIES B
May 2021
$26m
SERIES A
Total funding: $181.2m
Company benefits
- Fully Remote Flexible Work Environment
- Heath/Dental/Vision/ Life Insurance
- 401k
- Short/Long Term Disability
- Co-Working Space
- 100% Travel Expenses Covered to Come Visit Headquarters
- Continuous Learning/Training
Company HQ
The Castro, San Francisco, CA
Leadership
Michel Tricot
(CEO)Founding Member & former Director of Engineering at rideOS. Previous Director of Engineering - Head of Integrations, Tech Lead, and Senior Software Engineer at LiveRamp, An Acxiom Company. Worked as Software Engineer at both Murex and Rapleaf (Senior), and was an R&D Engineer at FactSet Research Systems.
John Lafleur
(COO)Former COO, CEO, and Board Member at CodinGame. Co-Founder of As-App, StreamNation (former Head of Product), and Anaxi (former COO). Worked as a Technology Transfer Officer at Ecole Polytechnique.
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