Technical Account Manager, Airbyte

$125-145k

Plus variable + a generous equity package

Mid and Senior level

San Francisco Bay Area

More information about location

3 days a week in office

Open-source data integration platform

Job no longer available

Open-source data integration platform

101-200 employees

B2BEnterpriseBig dataAnalyticsSaaSAPIData IntegrationCloud Computing

Job no longer available

$125-145k

Plus variable + a generous equity package

Mid and Senior level

San Francisco Bay Area

More information about location

3 days a week in office

101-200 employees

B2BEnterpriseBig dataAnalyticsSaaSAPIData IntegrationCloud Computing

Company mission

To make data available and actionable to everyone, everywhere.

Job

Company

Role

Who you are

3+ years of technology implementation, technical consulting or dedicated technical support
3+ years in a customer-facing technical role, preferably with a SaaS B2B company
Demonstrated ability to independently manage customer relationships and develop strategies to drive success with new technologies
Excellent communication and interpersonal skills, with the ability to effectively liaise with both technical and non-technical stakeholders
Working knowledge of Kubernetes, Terraform, and other DevOps automation tools
Ability to write and maintain code in at least one modern scripting language (e.g., Python, Node.js, Bash)
Sales Engineering experience a plus
Technical writing experience a plus

What the job involves

Airbyte’s Technical Account Managers play a crucial role by providing proactive technical guidance to ensure customers are able to realize the full value Airbyte can provide their organization
Technical Account Managers collaborate with enterprise, strategic, and at-risk customers as a strategic and technical expert and help customers speed deployments and accelerate return on investment and expansion
Airbyte TAMs work on all products and partner with AEs, SEs, Support and Product to make the customer successful
Provide technical guidance on custom integrations, helping customers identify and mitigate risks in their technical approaches
Create strong technical customer relationships at all levels; advocate their needs
Consult on the Airbyte product to deliver customer outcomes: from onboarding to active deployments to ongoing checkins and as needed escalations
Own a book of business of key Mid Market customers
Support renewal activities by identifying customers at risk and working with sales team on mitigation plans
Create strong internal relationships and deliver feedback to engineering and product teams for future products and offerings

Our take

Historically, data teams have had to build and maintain their own data connectors, often having to work around pre-built connectors, as most “long tail” data connectors are not supported by closed-source ELT technologies.

Airbyte’s open-source data integration platform is setting the new standard of moving and consolidating data from different sources to data warehouses, data lakes, or databases, enabling teams to adapt pre-built connectors to fit their unique needs.

Over the last year, more than 9,000 companies have synced data using Airbyte. The unicorn company has raised significant capital and, since its launch in 2020, has become the fastest-growing open-source data integration platform. It also launched the first open-source Python library for moving data, showing it's at the front of the market.

Freddie

Company Specialist at Welcome to the Jungle

Insights

Top investors

19% employee growth in 12 months

Glassdoor (4)

Company

Funding (last 2 of 4 rounds)

Dec 2021

$150m

SERIES B

May 2021

$26m

SERIES A

Total funding: $181.4m

Company benefits

Fully Remote Flexible Work Environment
Heath/Dental/Vision/ Life Insurance
401k
Short/Long Term Disability
Co-Working Space
100% Travel Expenses Covered to Come Visit Headquarters
Continuous Learning/Training

Company HQ

The Castro, San Francisco, CA

Leadership

Michel Tricot

(CEO & Co-founder)

Founding Member & former Director of Engineering at rideOS. Previous Director of Engineering - Head of Integrations, Tech Lead, and Senior Software Engineer at LiveRamp, An Acxiom Company. Worked as Software Engineer at both Murex and Rapleaf (Senior), and was an R&D Engineer at FactSet Research Systems.

John Lafleur

(COO & Co-founder)

Former COO, CEO, and Board Member at CodinGame. Co-Founder of As-App, StreamNation (former Head of Product), and Anaxi (former COO). Worked as a Technology Transfer Officer at Ecole Polytechnique.

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