B2B Sales & Operations Coordinator, Away
$85-90k
+ Bonus and equity
4 days a week in office (Soho, NYC)
Luggage for the modern traveller
Be an early applicant
Luggage for the modern traveller
501-1000 employees
Be an early applicant
$85-90k
+ Bonus and equity
4 days a week in office (Soho, NYC)
501-1000 employees
Company mission
To transform travel through products and stories that inspire people to get away more.
Role
Who you are
- You have a minimum of 1 years of experience in sales operations, account coordination, or in a high-volume administrative role
- You are highly organized and detail-oriented, with a proven ability to manage multiple tasks or orders simultaneously without losing accuracy
- You are an excellent verbal and written communicator, with the ability to act as a exemplary point of contact for both internal production teams and external clients
- You have experience working in CRM Systems, as well as experience using Excel/Google Sheets to track data and maintain "source of truth" data
- You are a proactive and creative problem solver that is exçited to bring solutions to the table
- You thrive in a "no ego" environment and are happy to roll up your sleeves to support the team, whether that’s preparing a last-minute sales deck or troubleshooting a shipping error at the warehouse
- You’re creative and innovative; you love to build great new things that are fresh and unique while staying on brand
- You’re agile, and motivated by a fast-paced and ever changing environment
- You’re passionate about transforming travel for all (but that’s a given!)
- Excited to join the team, but not sure you meet all of the qualifications? Please apply, we’d still love to hear from you
What the job involves
- We are hiring a B2B Sales & Operations Coordinator to join our Business Development and Strategy team
- This position reports to the Director, B2B, and takes Away further by driving the operations of our corporate gifting program
- This opportunity is crucial in supporting the execution of our sales strategy, ensuring our corporate gifting program is efficient and prepared for a future of automated, self-service capabilities
- You’ll execute the end-to-end corporate sales process from initial inquiry through to final fulfillment, ensuring 100% accuracy in personalization and shipping logistics
- You’ll serve as a primary owner of B2B data entry, ensuring all client interactions and order details are captured to provide a "single source of truth" for the team
- You’ll coordinate targeted outbound prospecting campaigns to generate new interest within key priority verticals
- You’ll proactively identify friction points in the B2B customer journey and partner with your manager to design more efficient workflows
- You’ll be the day-to-day point of contact for the portal, troubleshooting user friction points, and escalating technical bugs to the Product/Tech teams to ensure a smooth automated UX
- You’ll process complex personalization and global logistics requests that fall outside the automated system, providing high-quality service for high-touch clients
- You’ll monitor the automated sales funnel for stalled leads or system errors, taking immediate action to resolve issues and maintain revenue flow
- You’ll assist in identifying and qualifying high-potential accounts that require personalized outreach, generating a pipeline for the broader B2B team
- You’ll serve as a Brand Ambassador at industry events, conferences, and tradeshows to generate awareness and support lead-generation efforts
Our take
Away took on a market that was being ignored by everyone else - luggage - and it's had great success bringing innovation to a product that has been unchanged for decades. With simple touches like adding a mobile charging pack inside the suitcase, it has given luggage a huge overhaul. Over the years, Away has demonstrated resilience and adaptability, navigating industry challenges while continuing to evolve it product offering and customer experience.
With this in mind, the company has focused on strengthening its foundations, from refining its core collection to investing in team culture and expanding its retail footprint. Strategic partnerships with leading travel brands, including United Airlines, have further reinforced its relevance in the travel space, positioning Away as a design-led company continuing to grow alongside today's travellers.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 6 rounds)
Jun 2020
$35m
LATE VC
May 2019
$100m
SERIES D
Total funding: $216m
Company benefits
- Equity & ownership: Be a part of our future through equity options, sharing in the upside of our business
- Paid time off: Find balance through our paid time off programs, including vacation and wellness time
- Health insurance: Take care of yourself and your family through our health insurance offerings
- Get Away in style: Build your travel uniform through discount codes, product stipends, and giveaways
Company HQ
SoHo, New York, NY
Leadership
Jessica Schinazi
(CEO)Jessica joined Away in 2024 as a President, moving into the role of CEO and Board Member in 2025. Prior to this, she spent 3 years at Dyson as an SVP of Business Development and Transformation (Americas) and as a President (Americas).
Salary benchmarks
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