Senior Manager of Social Media, Salesforce

• You have 7+ years of experience independently leading social media programs that drive measurable business results
• You're equally comfortable setting big-picture strategy and executing it yourself - designing in Figma, publishing in Sprout Social, and editing video without needing a team around you
• You're a strong storyteller with excellent written communication skills and a track record of creating content that resonates with global audiences
• You build trust easily - with senior leaders and cross-functional partners alike - and can manage competing priorities without losing attention to detail
• You're available to provide social media coverage during Thanksgiving weekend and Cyber Week - this role requires active support during the holiday commerce season, which is one of our highest-traffic periods

Desirable

• The Senior Social Media Manager role sits within the Commerce Product Marketing team at Salesforce - a group of event, content, web, and product marketers united around bringing the Agentforce Commerce story to life
• In this hands-on individual contributor role, you'll own global social strategy while also being the person who makes it happen day-to-day, from designing posts to scaling employee advocacy
• Own end-to-end social media strategy and execution for Agentforce Commerce - including B2C Commerce, B2B Commerce, Order Management, and Point of Sale - driving brand awareness and product adoption across LinkedIn, Instagram, and YouTube
• Design and produce social content using Figma and basic video editing, managing the full content calendar through Sprout Social and amplifying key posts through organic and paid boosts
• Lead and scale the employee advocacy program, equipping Salesforce leaders and employees to share their voices and extend brand reach across channels
• Partner with stakeholders across the business to support live events, cover Cyber Week social activity, and use data and community insights to continuously test, learn, and improve performance