Project Manager, Caravelo
Onboarding
2-3 days a week in office
Customer retention software for the airline and travel industry
Job no longer available
Customer retention software for the airline and travel industry
21-100 employees
Job no longer available
2-3 days a week in office
21-100 employees
Company mission
To bring the subscription economy to the travel world.
Role
Who you are
- 3+ years of experience in Project Management
- The candidate must have technical knowledge (at a level of understanding, not development) in areas such as frontend, backend, integrations, SQL, APIs, etc
- Excellent communication, leadership, and problem-solving skills
- Ability to manage multiple stakeholders and align cross-functional teams
- Experience with project management tools (e.g., Jira, Asana, Trello, Monday.com)
- Analytical mindset with a data-driven approach to decision-making
- Ability to thrive in a fast-paced, dynamic environment
- Bonus: PMP, PRINCE2, or Agile certification
What the job involves
- As we continue to grow, we are looking for a Project Manager to ensure that our customers experience a smooth, efficient, and structured onboarding process
- If you’re excited about helping clients implement cutting-edge solutions, optimizing onboarding workflows, and making an impact in a fast-growing SaaS company, we’d love to hear from you!
- We are looking for a Project Manager with a strong focus on client onboarding to ensure a seamless, efficient, and structured implementation of Caravelo’s solutions
- This role is key to delivering a smooth customer experience, ensuring that new clients adopt our SaaS platform successfully, from initial setup to full operational deployment
- You will work closely with Sales, Product, Engineering, and Customer Success teams to streamline onboarding processes, address challenges proactively, and ensure clients gain maximum value from our platform
- Your ability to coordinate cross-functional teams, standardize onboarding best practices, and optimize workflows will directly impact customer satisfaction, retention, and long-term product adoption. If you are passionate about delivering structured and impactful onboarding experiences, this role is for you!
- Plan, execute, and manage multiple projects simultaneously, ensuring alignment with company objectives
- Define project scope, goals, timelines, and deliverables in collaboration with stakeholders
- Responsible for leading a consultancy, defining workflows, gathering all the necessary elements for future development, and ultimately writing a Functional Design Document that will serve as the foundation for the upcoming project
- Monitor progress, track KPIs, and proactively identify and mitigate risks
- Facilitate communication between teams, ensuring smooth coordination and alignment
- Optimize resources, budgets, and workflows for maximum efficiency
- Provide clear reporting on project status, key milestones, and potential roadblocks
Our take
Caravelo is a travel tech company bringing commercial innovation to the traditionally slow-to-change airline and travel industry. By building smart software solutions, Caravelo is helping airlines unlock new revenue streams and improve margins in a sector where profits are typically razor-thin.
One of its standout offerings is a subscription model that provides airlines with predictable, recurring income and stronger customer retention. These high-impact tools have proven their value, helping Caravelo steadily win over new clients in an industry usually resistant to change.
Freddie
Company Specialist at Welcome to the Jungle
Insights
0% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Sep 2023
$4.1m
SERIES A
Jul 2022
$3.5m
SEED
Total funding: $11.2m
Company benefits
- Progression framework
- Fun environment & company events
- Tax-free benefits: Transport, food, gym and childcare
- Flexible hours & Remote work options
- Spacious office in the heart of Barcelona with free coffee & beer
Company HQ
Dreta de l'Eixample, Barcelona, Spain
Leadership
Iñaki Uriz
(Co-Founder & CEO)Started their career in finance, first at UBS and then at Societe Generale as a Portfolio Manager. Also worked in Private Equity prior to founding their first startup in the travel industry, ChangeYourFlight from which caravelo was spun out.
Jose Luis Vilar
(Co-Founder & CTO)Trained as an Engineer and Consultant. Spent years advising on strategic innovation projects in Dubai as well as automotive companies like Renault in Europe.
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