Project Manager, Caravelo
Onboarding
2-3 days a week in office
Customer retention software for the airline and travel industry
Open for applications
Customer retention software for the airline and travel industry
21-100 employees
Open for applications
2-3 days a week in office
21-100 employees
Company mission
To bring travel and travelers closer together.
Role
Who you are
- 3+ years of experience in Project Management
- The candidate must have technical knowledge (at a level of understanding, not development) in areas such as frontend, backend, integrations, SQL, APIs, etc
- Excellent communication, leadership, and problem-solving skills
- Ability to manage multiple stakeholders and align cross-functional teams
- Experience with project management tools (e.g., Jira, Asana, Trello, Monday.com)
- Analytical mindset with a data-driven approach to decision-making
- Ability to thrive in a fast-paced, dynamic environment
- Bonus: PMP, PRINCE2, or Agile certification
What the job involves
- As we continue to grow, we are looking for a Project Manager to ensure that our customers experience a smooth, efficient, and structured onboarding process
- If you’re excited about helping clients implement cutting-edge solutions, optimizing onboarding workflows, and making an impact in a fast-growing SaaS company, we’d love to hear from you!
- We are looking for a Project Manager with a strong focus on client onboarding to ensure a seamless, efficient, and structured implementation of Caravelo’s solutions
- This role is key to delivering a smooth customer experience, ensuring that new clients adopt our SaaS platform successfully, from initial setup to full operational deployment
- You will work closely with Sales, Product, Engineering, and Customer Success teams to streamline onboarding processes, address challenges proactively, and ensure clients gain maximum value from our platform
- Your ability to coordinate cross-functional teams, standardize onboarding best practices, and optimize workflows will directly impact customer satisfaction, retention, and long-term product adoption. If you are passionate about delivering structured and impactful onboarding experiences, this role is for you!
- Plan, execute, and manage multiple projects simultaneously, ensuring alignment with company objectives
- Define project scope, goals, timelines, and deliverables in collaboration with stakeholders
- Responsible for leading a consultancy, defining workflows, gathering all the necessary elements for future development, and ultimately writing a Functional Design Document that will serve as the foundation for the upcoming project
- Monitor progress, track KPIs, and proactively identify and mitigate risks
- Facilitate communication between teams, ensuring smooth coordination and alignment
- Optimize resources, budgets, and workflows for maximum efficiency
- Provide clear reporting on project status, key milestones, and potential roadblocks
Our take
Caravelo is using software to bring commercial innovations to the often slow-moving Airline and travel industry.
Pressures on the low-margin industry have opened a door for Caravelo’s products that tangibly boost profits. The startup focuses on high leverage offerings, such as introducing a pioneering subscription model that delivers recurring revenue to airlines such as WizzAir. The clear margin-boosting effects of reliable customer retention by Caravelo services means that the startup has been able to consistently acquire new customers in what is typically an industry guarded to change.
The company is focused on continuing this strong acquisition for each of its major product offerings, as well as launching new high-impact products for its current roster of customers.
Freddie
Company Specialist at Welcome to the Jungle
Insights
0% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Sep 2023
$3.9m
SERIES A
Jul 2022
$3.4m
SEED
Total funding: $10.8m
Company benefits
- Make an impact in a fast-growing scale-up
- Pet-friendly office
- Transport, food, gym and childcare discounts
- Flexible hours and short Fridays
- Awesome location in the heart of Barcelona
Leadership
Iñaki Uriz
(CEO)Started their career in finance, first at UBS and then at Societe Generale as a Portfolio Manager. Also worked in Private Equity prior to founding their first startup in the travel industry, ChangeYourFlight from which caravelo was spun out.
Jose Luis Vilar
(CTO)Trained as an engineer and consultant. Spent years advising on strategic innovation projects in Dubai as well as automotive companies like Renault in Europe.
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