Insights & Analytics Manager, End Clothing

Salary not provided

SQL

Tableau

Similar Web

Excel

Senior and Expert level

London

Retail fashion

Be an early applicant

Retail fashion

501-1000 employees

RetailLifestyleFashioneCommerce

Be an early applicant

Salary not provided

SQL

Tableau

Similar Web

Excel

Senior and Expert level

London

501-1000 employees

RetailLifestyleFashioneCommerce

Company mission

To inspire and educate its community through fashion, design, art and music.

Job

Company

Role

Who you are

Experience of Google, Analytics or similar web analytics tool, SQL, Tableau or similar BI tool
A passion for Insight and Analytics, and an understanding of how data can be exploited to drive competitive advantage
Strong experience analysing digital and customer-level data
Excellent communication/presentation skills and the ability to convert and communicate data to a wide range of audiences
The ability to identify and understand complex businesses challenges and opportunities, and to translate these into analytical questions. Conversely, the know-how to take analytical data from multiple sources and create a set of recommendations
Demonstrated skills to build and maintain strong relationships across the business
Experience managing external partners and third-party suppliers
Advanced excel skills
A consumer-oriented focus
A good understanding of data science or statistics
Educated to a degree level, ideally in mathematics, statistics, economics, management sciences or similar

What the job involves

This position oversees Insights across END. You will be the key contact for all things related to Analytics, including Digital, Customer, and Brand. The high-level focus of this role is to drive actionable insight from our data sources through reporting, analytics, and research
Ensuring all business functions are kept aware and informed of relevant insights and analytics
Leading on customer-based insights
Highlighting and promoting the importance of effective analytics implementation and measurement for all new site functionality and initiatives
Driving and maintaining a customer-led mentality
Responding to a fast paced and changing environment
Driving ongoing site optimisation strategies
Managing and developing external relationships and third parties
Managing and maintaining internal relationships with Directors, Heads of and Senior Managers
Supporting digital, customer and research activities
Maintaining the quality and effectiveness of regular reporting, including:
Site performance metrics across domestic and international digital channels and platforms
Customer base monitoring
Forecasting
Segmentation
Multichannel analysis
Marketing attribution
Competitor benchmarking and market share performance
Digital marketing performance
Onsite user journey and behaviour, and drivers of conversion

Salary benchmarks

Our take

Considered the earliest pioneer in merging high-end luxury with streetwear, End Clothing is an online and high-street retail company selling contemporary menswear, sportswear and quality lifestyle goods.

What started as a single store in Newcastle now occupies London and Glasgow locations as well as a highly popular eCommerce site, offering goods from over 400 brands and shipping over 6,000 products across the world every day. END is in an exciting time of transition, anointing a new CEO - with expertise in luxury retail in both online and offline channels - as well as the ex-CEO of fashion-giant Gucci serving as new Chairman of the Board, carving out for itself an exciting future.

In 2021, the company sold a majority stake to private equity giant, The Carlyle Group. Leveraging the equity firm’s experience in the consumer sector, this partnership enables END’s expansion within both the domestic UK market and internationally.