Solutions Engineer, Staffbase
LATAM
$125-145k
+ Long Term Incentive Plan
More information about location
2+ days a week in office (Tribeca, NY)
Employee communications platform
Be an early applicant
Employee communications platform
501-1000 employees
Be an early applicant
$125-145k
+ Long Term Incentive Plan
More information about location
2+ days a week in office (Tribeca, NY)
501-1000 employees
Company mission
Staffbase's mission is to unite companies and their employees behind a common purpose.
Role
Who you are
- We are seeking someone who is bilingual in Spanish and English and ideally has experience selling into the LATAM market
- Bachelors or Masters Degree in Information Science, Informations Systems, Business Engineering, or role/technical experience to replace degree requirements
- You’ll need to be fluent in Spanish — ideally a native speaker or someone who grew up speaking it as your first language. Clear, confident communication in both Spanish and English is essential to the role
- 5-8 years of experience in a similar role, (SaaS pre-sales/solutions engineering/solutions consulting)
- Solution-focused understanding of REST APIs and how to interact with them
- Strong understanding of the enterprise software landscape architecturally and SaaS industry concepts/integrations: SAP, Workday, ADP - style HRIS SaaS applications as well as user identity management frameworks like SAML & OIDC
- Solution-based mindset to identify & mitigate any gaps being introduced by architectural practices of cloud vs. legacy applications
- While you’re not required to be a full stack engineer, you should have a general understanding of web development and knowledge of common technologies. You shouldn’t be afraid to whip up an MVP that interacts with our APIs
- You bring the ability to quickly understand technical concepts and effectively communicate them to technical and non-technical audiences
- Excellent communication skills (verbal, written, presentations)
- You enjoy communicating and working with customers directly
- Strong interest (and ideally experience) in the Employee Experience space
What the job involves
- As a Solutions Engineer, you will work closely with internal teams like Product & Engineering, Security team, Design team, Customer Success as well as the Partner Network teams to ensure the best possible solution recommendation for our future customers
- Join a high-growth GTM team where you’ll drive impact through an industry-agnostic SaaS platform improving the work lives of millions
- You’ll collaborate with global leaders — from Toyota and DHL to Sephora, Adidas, and Alaska Airlines — to redefine how companies create outstanding employee experiences
- You work with our Account Executives to build and deliver engaging demos to prospective customers that spark excitement
- You work with our prospective customers to find the best technical setup for their internal communications needs and remove technical obstacles to winning deals
- You run technical evaluations of the Staffbase platform and consult on different integration methods
- You position yourself as a strategic partner to our Account Executives and a trusted advisor to our prospective customers
- Consult prospects regarding our APIs, our architecture recommendations and implementation approaches
- Interfacing between sales and product to always have cutting edge industry and product knowledge and inform product development with learnings from our prospects
- Crafting and building RFP response documents which position the Staffbase product in the best possible manner.Developing comprehensive RFP response documents that effectively highlight the Staffbase product's strengths
- You take ownership of ensuring the proposed solution during pre-sales is being accepted and executed in post-sales (and overall customer satisfaction) by CS
- As a Solutions Engineer you’re a role model and mentor to less experienced Solutions Engineers on the team, lead by example, and have an impact on how Solutions Engineers play a role in the broader sales process
- The role will start within the current North American business as a player/coach and as the Staffbase Latam presence grows, own the technical sales process for that market
Our take
Since launching in 2014, Staffbase has grown into a major name in the internal communications niche. Its platform is used by the likes of Samsung, ALDI, DHL, and Domino’s to create branded, mobile-first communication and information sharing tools which can access a company’s intranet from anywhere.
Staffbase has managed to set itself apart to some extent from the range of other internal communication apps like Slack and Teams by focusing on building a product tailored towards dedicated internal communication teams, rather than taking a more general approach.
This is proving to be a good decision as, with the shift to remote and hybrid working, the last few years have seen Staffbase gather serious momentum. A 2021 merger with Canadian competitor Banantang has been followed up by a series of major funding rounds and a rise to unicorn status. As well as this, it’s been expanding its own product portfolio through a number of strategic acquisitions as it looks to stay ahead of the competition.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
9% employee growth in 12 months
Company
Funding (last 2 of 7 rounds)
Mar 2022
$123.2m
SERIES E
Mar 2021
$145m
SERIES D
Total funding: $323.1m
Company benefits
- Financial Benefits: Let’s talk about money – all Staffbase employees get stock options granted (ESOP). When the company wins, you win, too. Additionally, we offer country-specific pension plans to all employees.
- Health@Staffbase: We care about your physical and mental health. Staffbase provides mental health resources with certified clinicians via phone, email, chat, and video. Beyond healthy snack options, drinks, and dynamic workspaces, we also offers free sports courses.
- Ongoing Learning: We thrive on personal and professional growth. Every employee gets €1,800/$2,200/£1,650 per year to spend on education.
- Parental Leave: We recognize that one of the most special events in an individual's life is the birth or adoption of a child. We offer paid parental leave options for all employees.
- Flexibility: When it comes to your personal life, it’s not our place to dictate your schedule. We offer flexible work from home as well as full-time and part-time options.
- Generous Vacation Policies: Taking time off is important. We want you to take vacation and give your body and mind a break when you need it.
- Fun Stuff: From virtual art nights to scavenger hunts: there are no limits when it comes to fun team building activities at Staffbase. Once a year, we all gather for THE ONE BIG internal event: Staffbase Camp.
- Giving Back: Giving back is important to us. Every employee can volunteer one day per year at an organization of choice. On top, Staffbase contributes with a donation.
- Lease a Bike: We offer our employees loaned bicycles and cyclists' safety equipment as a tax-free benefit. It’s an initiative to promote healthier journeys to work and to reduce environmental pollution. This benefit is currently available in Germany, UK, and the Netherlands.
Company HQ
Altchemnitz, Chemnitz, Germany
Leadership
Martin Böhringer
(CEO)Previously co-founded productivity app builder startup Hojoki, serving as CEO before co-founding Staffbase.
Lutz Gerlach
(COO)Before Staffbase, co-founded and served as COO of Hojoki.
Frank Wolf
(President)Previously worked in Social Technologies and Collaboration for T-Systems Multimedia Solutions (T-Mobile), following seven years as a Manager for Accenture.
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