Sales Support Manager, Moonbug Entertainment

• Experience in Sales Support, Commercial Operations, Distribution or similar role
• Experience managing external stakeholder or client communications
• Experience working with CRM/databases and managing deal data
• Strong attention to detail and data accuracy
• Experience managing invoicing and expense processes
• Advanced PowerPoint and strong Excel skills
• Strong organisational and stakeholder management skills
• Ability to work full-time onsite in London
• Commercial awareness
• Client-focused mindset
• Operational rigour
• Cross-functional collaboration
• Proactive problem solving
• Attention to detail
• Ability to prioritise in a fast-paced environment

Desirable

• The Manager, EMEA Sales Support is responsible for providing operational, commercial and administrative support to the EMEA Distribution team
• This role ensures accuracy of sales and rights information (while Moonbase is developed for accuracy), effective deal processing, seamless conference execution, administration and strong cross-functional coordination
• The position will also act as the first point of contact for external client requests, ensuring professional and timely responses while coordinating internally with relevant stakeholders
• This role plays a central part in enabling the sales team to operate efficiently, maintain strong client relationships, and drive revenue growth across the region
• Sales & Content Operations:
• Support EMEA Sales Teams to enter deal opportunities and generate content availability reports for ongoing negotiations and new business discussions
• Work with Senior Manager, Global Sales Support and Rights Manager to maintain accurate updates in Moonbase (content, rights, deal terms)
• Enter and verify new deal information and new content data, ensuring system accuracy and completeness
• Produce interim sales cheat sheets (languages, durations, rights windows, limitations) while Moonbase development continues
• Manage and update EMEA sales pitch decks, incorporating slides from global decks and create screening rooms to reflect current strategy and inventory
• Maintain organisation and filing of key commercial documentation on the EMEA sales drive
• Pull performance data for sales presentations and decks
• Client & Relationship Support:
• Act as the first point of contact for day-to-day external client requests, ensuring professional, timely and accurate responses
• Triage enquiries and coordinate internally with Sales, Legal, and other stakeholders as required
• Manage and maintain key client lists, ensuring accuracy
• Collaborate with Marketing Manager to oversee client gifting processes for EMEA Team
• Conferences, Markets & Travel Coordination:
• Coordinate travel, accommodation and meeting schedules for international markets and travel to key client meetings
• Support planning and execution of the sales stand at major industry markets including MIPCOM
• Assist with stand logistics, materials and meeting coordination
• If attending conferences, provide onsite support during events, including manning the stand
• Financial & Administrative Oversight:
• Manage invoicing processes for the EMEA sales team, ensuring accuracy and timely processing
• Manage expense reports for Head of Distribution
• Support preparation of documentation for internal and external meetings
• Provide ad hoc administrative support as required to ensure smooth commercial operations
• Cross-Functional Collaboration:
• Build and maintain strong working relationships with key internal teams DAM, M&A (GMs), Legal, Marketing and CPE
• Ensure alignment between sales materials, rights information and contractual terms
• Proactively identify and escalate data inconsistencies or process gaps
• Success Measures (First 12 Months):
• Accurate and timely availability reporting
• Clean and reliable deal data within Moonbase
• Efficient and responsive handling of client requests
• Efficient invoicing and expense management
• Well-executed presence at key industry markets
• Positive feedback from internal stakeholders and sales teams