Senior PHP Engineer, Lendable
Internal Tools
More information about location
Fintech Unicorn - Lending Platform
Job no longer available
Fintech Unicorn - Lending Platform
201-500 employees
Job no longer available
More information about location
201-500 employees
Company mission
To make consumer finance amazing: faster, cheaper and friendlier.
Role
Who you are
- You will need to be deeply knowledgeable with PHP and ideally have experience with React, whilst also being comfortable using your engineering skills to apply the right technological solution to the objectives proposed
- Strong, modern PHP development experience (PHP 8+ is a must)
- A good understanding of a modern PHP framework like Symfony, Zend or Laravel
- Experience with React or similar Front End frameworks
- Strong design patterns and understanding of abstraction and interpolation
- Exposure to Domain Driven Design, Message-Driven Systems and Event Sourcing is a plus
- Strong testing skills
- A desire to learn about Generative AI and LLMs, actual experience is a plus
- A keen desire to want to learn and input into a highly collaborative team
- If you’ve worked in a Kanban environment, it would be a plus but not needed
What the job involves
- We’re looking for a highly skilled PHP software engineer to join our Operations Tooling engineering team
- The team has a lot to do, we're not just enhancing operations; we're redefining them to deliver outstanding customer experiences and market leading efficiency
- This is your chance to make a significant impact by utilising AI and automations to make a major leap in the efficiency and experience of our operations teams, propelling our growth, and setting new standards in the industry
- Scaling our operations function in a sustainable manner is a key area of focus for the business and this role offers the opportunity to play a part in this. We are looking for someone to get stuck in and deliver. To achieve this you will work closely with both ops agents and the product team
- Take ownership across a broad remit. You are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1
- Work in small teams of exceptional people, who are relentlessly resourceful to solve problems and find smarter solutions than the status quo
- Build the best technology in-house, using new data sources, machine learning and AI to make machines do the heavy lifting
- Drive Innovation: Use AI and automation to transform our operational processes. Your initiatives will increase efficiency and enhance customer journeys, allowing us to scale effectively without expanding our team size
- Take ownership of the Ops function: You are trusted to make decisions that drive a material impact on the direction and success of our ops function from day 1
- Problem solving: We like to create small teams (your team is <5 engineers) of exceptional people who can solve any problem we throw at them. This role will give you the space to solve problems in an innovative and scalable way
- Shape Our Future: Collaborate with the Product team and Ops leadership to help define and champion for our operational strategy. We want our engineering team to be a key part of our strategy and planning process
- Examples of problems to be solved
- Implement the AI chatbot roadmap: Develop and optimise the customer support chatbot. Can we reduce the volume of contact our agents have to deal with?
- Automate the complaints process: Can we automate the complaints processes and recommend an outcome to our complaints officers?
- Create agent facing workflows: Can we build out user friendly workflows to help our agents deliver a consistent and high quality service to our customers?
- Seamless data sharing: How do we build and integrate APIs across the business to improve data sharing and availability between products?
Application process
- A 30 minute introductory call with the talent team
- A short coding exercise to complete in your own time
- Onsite or Video technical Interview lasting 60-90 minutes, comprising of:
- Introduction of the team and kind of work you could be doing daily
- Discussion around the coding exercise you completed
- Onsite or video cultural/behavioural interview, including questions you may have about the company, role, etc
Salary benchmarks
Our take
Lendable competes with banks, other lenders, and consumer finance companies to make finance and credit easier to access for all consumers. Streamlining the loan application process, the company cuts personalised rates and fund transfers from days to minutes.
Lendable believes it can win in this crowded field due to its market-best customer service and strong financials. Part of its success is due to its funding coming from institutional investors. Lendable originates and services its loans on behalf of institutional investors, but doesn't hold them on its own balance sheet.
Growing insolvencies will worry all lending platforms, but Lendable looks well-placed to weather any credit storm given its substantial debt financing. With fresh funding, this profitable fintech unicorn is poised to make credit access easier for micro, small, and medium enterprises. And with the launch of two new products in the US, Lendable is certainly in a good position for more growth.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Employee endorsements
Challenging work
"At Lendable I'm in a position to make decisions and engineer solutions on a product that's worth billions and growing all of the time. This brings..."
Funding (last 2 of 3 rounds)
Mar 2022
$287m
GROWTH EQUITY VC
Sep 2017
$6.5m
SERIES A
Total funding: $296.9m
Company HQ
London, UK
Leadership
Martin Kissinger
(Co-Founder & CEO)Studied Economics as an undergraduate at LSE before doing an MPhil at Oxford University. Worked as an Entrepreneur in Residence at Rocket in Berlin.
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