Revenue Operations Manager, TestGorilla

• You are inspired by our mission to place 1 billion people in dream jobs
• You are fully aligned with our values
• Experience with B2B SaaS metrics and operations, pre and post sale customer-facing roles, CRM (HubSpot preferably), sales cycles etc
• Strong ability to collaborate and influence up, down, and across the business. This means influencing without authority, building alliances, and bringing a sense of calm to complex and time-sensitive situations
• Comfortable pivoting from high-level strategy to granular execution; one minute, you might be presenting to the entire executive staff; the next, you’re writing FAQs for a new sales initiative; the next, you’re deep in an Excel workbook tracing through formulas to understand a key insight better
• Ability to operate independently with minimal supervision (i.e., self-starter)
• Clear thinker and compelling communicator – both verbal and written
• Advanced understanding of end-to-end customer funnel, sales finance metrics,, revenue forecasting, and various routes to market (channel, direct, self-serve)
• Are hands-on and pragmatic, able to take end-to-end ownership of analytics projects from conception to delivery
• Can ‘unblock’ themselves: a willingness and aptitude to rapidly pick up new concepts to get the job done
• Macro-to-micro versatility: strategic mindset coupled with a keen attention to detail
• Well-rounded interpersonal skills, and experience interacting with diverse stakeholders
• We typically expect candidates with at least 5+ years of experience in analytics, GTM Operations (Marketing or Revenue Ops) or similar positions to have the skills mentioned above

Desirable

• As the Revenue Operations Leader, you will join our GTM Operations team to build on the existing Revenue Operations foundation, helping TestGorilla transition from a start-up to an efficiently operating scale-up business
• This is a highly cross-functional role, where you will serve as a ‘Trusted Advisor’ to the GTM Leadership, GTM Ops team, and Finance, among other key business partners
• The Revenue Operations Manager will play a critical role in defining and converting strategy into action, becoming a subject matter expert and custodian of Sales Operations processes, systems, targets, and quota setting
• You will lead the annual operating planning process and other core areas of expertise
• As a centralized GTM Ops team, we strive to unify systems, processes, and operations to create seamless alignment with customer journey stages
• Your objective is to improve and optimize the customer journey and realize commercial value simultaneously
• You will take the lead on the Revenue Operations roadmap, partnering closely with the Revenue Leaders to optimize revenue operations
• Your goal will be to drive scalable revenue growth while enhancing the customer journey and value delivery
• Take full ownership of sales operations processes, systems, quota setting, commissions, forecasting and similar core aspects of the revenue operations
• Embedded within our GTM teams to deeply understand their strategy, targets and KPIs
• Be a trusted advisor advisor to the Sales and GTM Leadership on all aspects of the revenue strategy and operations
• Connect the dots between day-to-day operations to the strategic priorities
• Develop and manage a reliable, accurate and streamlined process for building and deploying quarterly quotas and
• Collaborate effectively with other teams to drive data integrity and improve our data ecosystem, contributing to the data team’s wider efforts
• Driving continuous improvement initiatives to enhance the efficiency and effectiveness of data processes