Principal Business Operations Manager, BetterUp
$291-349k
+ Equity
AI-driven employee coaching platform
Be an early applicant
AI-driven employee coaching platform
1001+ employees
Be an early applicant
$291-349k
+ Equity
1001+ employees
Company mission
To unlock greater clarity, potential, purpose, and passion for every one of their members, with an innovative approach to coaching and leadership development.
Role
Who you are
- The ideal candidate is strongly interested in technology, innovation, and the Employee Experience ecosystem
- You have a proven ability to lead projects from ideation to execution with measurable impact
- You excel at managing multiple competing priorities, knowing when to focus on details and when to take a step back to see the bigger picture
- Impact drives you, and you're always thinking about how to move things forward
- 5-8 years of experience at Bain & Company, McKinsey, or BCG, with demonstrated success leading complex, high-stakes projects. Additional experience in a lean, high-growth scale-up is a plus
- Strategic and Analytical Excellence: You combine creative problem-solving with a structured, analytical approach to business challenges and are adept at developing actionable insights that shape strategy at the highest levels
- Cross-functional leadership: Proven ability to work across all organizational levels, particularly with senior executives, to drive alignment, influence decision-making, and deliver measurable results
- Execution Mastery: You have a knack for juggling multiple high-priority initiatives while maintaining exceptional attention to detail and organization
- Agility and Resilience: Thrive in a fast-paced, ambiguous environment where priorities can shift rapidly, and you remain steadfast in driving impact
What the job involves
- We are seeking a passionate, driven individual to join our Business Operations team within the Office of the CEO
- You will lead BetterUp’s top strategic projects, including annual planning, acquisition integrations, due diligence, and more
- These high-impact, cross-functional initiatives will require a deep understanding of BetterUp’s value chain
- Handling sensitive projects, you’ll work closely with the CEO, Chief of Staff, and Executive Leadership Team to deliver strategic insights and measurable results
- Lead the top Office of the CEO strategic projects. Historical projects include
- Oversee due diligence for partnerships with luminaries such as Brené Brown, Adam Grant, Pau Gasol, and Shaun White
- Develop BetterUp’s European market entry strategy
- Create BetterUp’s 5-year growth plan for the Board of Directors
- Collaborate with Co-Founders on fundraising decks
- Revamp pricing and packaging in partnership with a third-party consulting firm
- Establish and manage the CHRO Growth Advisory Council
- Lead the Davos activation, fostering connections between BetterUp’s CEO and Fortune 100 CXOs
- Negotiate and launch cross-selling partnership with Walmart.com
- Develop a strategy to expand the engineering team internationally
- Co-lead acquisition due diligence on U.S. and European acquisition targets
- Lead post-merger integrations
- Drive annual planning and manage the company OKR process
Our take
Companies are becoming increasingly informed regarding the importance of mental health in the workplace, especially when it comes to improving the interpersonal and leadership skills of their employees. Whilst many online platforms provide coaching services to help people excel in the workplace, existing options generally focus on career-based skills as opposed to overall mental wellness.
BetterUp connects employees with online career coaches, working directly with companies to improve mental health and enthusiasm in the workplace. The online service leverages AI analysis of questionnaire results to match employees with personalized video coaching sessions and career development services, providing support in areas often neglected by employers such as sleep, parenting, and overall mental fitness.
BetterUp has seen substantial success, and has the world's largest network of coaches (with over 3,000), offering coaching in 46 languages across 90 countries. The multi-unicorn company has ample opportunity to see further growth and expansion.
Steph
Company Specialist at Welcome to the Jungle
Insights
16% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Oct 2021
$300m
SERIES E
Feb 2021
$125m
SERIES D
Total funding: $579m
Company benefits
- Medical, dental, and vision benefits
- 401k
- Flexible Time Off
- Paid parental leave
- Personalized BetterUp Coach
- $360 each year for wellness programs
- Annual $1K learning and development stipend
- Equity package
- 5 volunteer days and 4 paid Inner Work™ days a year
Company HQ
Govalle, Austin, TX
Leadership
Alexi Robichaux
(CEO)Studied Political Science at USC, and then worked in Business Insight at the Walt Disney Company. Was a Product Manager at Socialcast, and Director of Product Management at VMware.
Eduardo Medina
(COO)Studied Business at USC and Berkeley's Haas School of Business. Worked as an Associate Consultant at Bain, and as an Associate at Altamont Capital Partners.
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