Quality Assurance Engineer, Klang Games

• Proven experience as a QA Engineer in the gaming industry
• Proficiency in at least one scripting or programming language (e.g., Python, C#, Java)
• Experience with test automation tools and frameworks (e.g., Selenium, Appium, JUnit)
• Familiarity with version control systems (e.g., Git) and bug tracking tools (e.g., JIRA)
• Strong analytical and problem-solving skills, with a keen eye for detail
• Excellent communication skills and the ability to work collaboratively in a cross-functional team

Desirable

• You will be an integral part of our development process, working closely with our talented Engineers and QA team members
• As a QA Engineer, you will play a pivotal role in ensuring the quality and reliability of "SEED by developing cutting-edge testing tools, automating testing processes, and collaborating with cross-functional teams to maintain the highest quality standards throughout the game development lifecycle
• You will also work with the QA Director to achieve quarterly OKRs, help define processes and create processes that are what good looks like
• Create, update and maintain testing tools to streamline the QA process, reduce manual efforts, and increase the efficiency of the testing team
• Develop and maintain automation scripts for testing various aspects of the game, ensuring comprehensive test coverage
• Work closely with game developers, designers, and other stakeholders to understand the game's functionality, design test cases, and ensure that the game meets quality standards
• Collaborate with the QA team to develop test strategies, test plans, and test cases to ensure the game's functionality and performance are thoroughly tested
• Identify, report, and track defects systematically, ensuring that issues are communicated and resolved promptly
• Perform regression testing to verify bug fixes and ensure that new updates do not introduce new issues
• Conduct performance testing to assess the game's scalability and identify potential bottlenecks
• Document test procedures, test cases, and test results to maintain a clear record of testing efforts
• Participate in the development of QA processes, methodologies, and best practices
• Provide valuable feedback to the development team to enhance gameplay, user experience, and overall quality
• Work closely with the QA director to ensure efficient and thorough testing coverage
• In your first 30 days:
• Onboarding and Relationship Building: Complete the initial onboarding process, including an introduction to Klang's culture, values, and policies. Begin forming connections with members of the QA team and other team members
• Quality Assurance Excellence: Familiarize yourself with the existing quality assurance processes and standards at Klang, and establish rapport with the QA team
• Test Automation: Begin learning the existing test automation framework and tools used at Klang. Start drafting fully comprehensive automation plans
• Efficiency and Productivity: Identify initial areas where manual testing efforts can be streamlined and start discussions with the team on potential improvements
• Comprehensive Testing: Review the current testing documentation and develop a test case inventory for key game features
• Bug Detection and Resolution: Report and track at least defects found, and begin collaborating with the development team to understand the resolution process
• Performance Testing: Familiarize yourself with the performance testing needs and create initial performance test cases
• Collaboration and Documentation: Attend team meetings and understand the current communication and documentation practices in place. Start contributing to test documentation as appropriate
• Quarterly OKRs Achievement: Understand the current quarterly OKRs and how they relate to the QA process. Begin collaborating with the QA Director on potential contributions
• Feedback and Collaboration: Attend Sprint Demos and other Scrum rituals to understand the game's progress and actively participate by providing feedback on initial gameplay and user experience
• Cross-Location Collaboration: Initiate communication with team members across different geographical locations, establishing initial connections and understanding their roles and contributions
• Proficiency with Tools: Begin using test management and bug-tracking software effectively in daily tasks
• In your first 60 days:
• Onboarding and Relationship Building: Deepen your understanding of Klang's culture and how it aligns with the studio's mission and vision. Foster stronger working relationships with QA team members through active collaboration on testing tasks
• Quality Assurance Excellence: Begin identifying areas for process improvement and propose initial enhancements to the QA processes
• Test Automation: Develop your first set of automation scripts for basic test cases, with the aim of automating repetitive tasks
• Efficiency and Productivity: Implement initial changes to streamline the QA process and reduce manual efforts in selected areas
• Comprehensive Testing: Expand the test case inventory to cover a broader range of game features and conduct more comprehensive testing
• Bug Detection and Resolution: Track defects through their lifecycle and assist in their resolution
• Performance Testing: Begin conducting initial performance tests and analyze results to identify potential bottlenecks
• Collaboration and Documentation: Contribute significantly to the test documentation and enhance communication within the team
• Quarterly OKRs Achievement: Collaborate with the QA Director to align with the quarterly OKRs and make meaningful contributions towards their achievement
• Feedback and Collaboration: Provide valuable feedback during Sprint Demos and deepen your understanding of the game's development cycle and vision
• Cross-Location Collaboration: Collaborate more effectively with cross-location team members and actively engage in project discussions that span multiple locations
• Proficiency with Tools: Become proficient with the use of tools like Jira and Confluence, ensuring efficient tracking and documentation of testing activities
• In your first 90 days:
• Onboarding and Relationship Building: Actively participate in team meetings and discussions, contributing to a positive and collaborative work environment. Expand your network within the studio, connecting with developers, Product Owners, and other team members
• Quality Assurance Excellence: Propose and implement significant improvements to the QA processes, resulting in higher quality standards
• Test Automation: Expand test automation coverage to a substantial portion of the test suite, significantly reducing manual testing effort
• Efficiency and Productivity: Streamline the QA process across various areas, resulting in faster development cycles and a more efficient team
• Comprehensive Testing: Achieve thorough testing coverage for all game features, ensuring no critical issues go unnoticed
• Bug Detection and Resolution: Efficiently track, report, and contribute to resolving defects, resulting in a smoother player experience
• Performance Testing: Conduct in-depth performance testing, identify and address performance bottlenecks, and optimize game scalability
• Collaboration and Documentation: Play a vital role in maintaining clear and comprehensive test documentation and facilitating communication among team members
• Quarterly OKRs Achievement: Collaborate effectively to ensure that the quarterly OKRs related to quality and testing processes are achieved
• Feedback and Collaboration: Actively participate in Sprint Demos, offer valuable feedback, and demonstrate a deep understanding of the game's vision
• Cross-Location Collaboration: Successfully collaborate with team members across different locations and ensure seamless communication in a globally distributed team
• Proficiency with Tools: Master the use of test management and bug-tracking software, contributing to efficient testing and issue tracking, and staying updated with emerging tools and technologies
• In your first 180 days:
• Onboarding and Relationship Building: Develop mentorship skills to support the onboarding of future hires, enhancing team cohesion
• Quality Assurance Excellence: Continuously refine and enhance quality assurance processes, focusing on achieving the highest levels of quality and integrity in the game
• Test Automation: Expand test automation coverage to encompass most of the test suite, significantly reducing manual testing effort and improving test coverage
• Efficiency and Productivity: Lead initiatives to streamline the QA process, implement automation where possible, and contribute to even faster game development cycles
• Comprehensive Testing: Ensure that comprehensive testing continues as a core practice and that testing coverage remains thorough for all game features and components
• Bug Detection and Resolution: Take a proactive role in identifying, reporting, and efficiently resolving at least thirty defects, enhancing the overall player experience and game stability
• Performance Testing: Continuously monitor and optimize the game's performance, scaling, and stability based on data from performance tests and real-world usage
• Collaboration and Documentation: Maintain high standards of clear and comprehensive test documentation, enhancing cross-functional communication and knowledge sharing
• Quarterly OKRs Achievement: Collaborate with the QA Director and cross-functional teams to consistently achieve quarterly OKRs related to quality, testing processes, and performance targets
• Feedback and Collaboration: Act as a valuable source of feedback to the development team, fostering collaborative relationships and aligning development efforts with the game's vision
• Cross-Location Collaboration: Take a leadership role in cross-location team collaboration, facilitating open and effective communication and contributing to project discussions that span different regions
• Proficiency with Tools: Stay at the forefront of testing tools and technologies, adapting to emerging trends, and providing expertise on the latest tools that can improve efficiency and productivity in the QA process

• The recruiter screen: You will have a 45-minute interview with one of the Klang Talent Acquisition Team. During this conversation, you will be asked questions about your motivations for joining us here at Klang and to give an overview of your relevant skills/experience. We will also ask you a set of questions that are linked to our company values
• Hiring Manager: If successful, you will have a 30-minute interview with Craig Harrison, our QA Director. This is usually the person who you would report to and you will dive much deeper into your experience
• Competency: A 45-minute interview with our QA Director and our QA Engineer to dive deeper on your skills and competencies through a series of questions
• Culture Add: A 30-minute interview with María Rey (Studio Operations Director) and/or Cathy Liu (Development Director). This is to assess how you would fit into the team as well as for you to decide if you feel there is a team fit from your side