Solutions Engineering Intern, RapidSOS
+ equity participation
Emergency response data platform
Be an early applicant
Emergency response data platform
201-500 employees
Be an early applicant
+ equity participation
201-500 employees
Company mission
To deliver life-saving data directly to 9-1-1 and first responders.
Role
Who you are
- Analytical Rigor: Ability to validate complex technical and legal requirements for emergency messaging (112/999)
- Technical Aptitude: Experience or interest in building functional, AI-driven toolkits and working with SMS aggregators
- Strategic Thinking: Capability to move from a single-city pilot to a repeatable, scalable process
- Mission-Driven: A passion for using technology to save lives and solve large-scale global challenges
- Communication: Ability to deliver a comprehensive "Expansion Playbook" consisting of a compliance roadmap, partner selection matrix, and internal toolkits
- Interested in the role but you don’t meet 100% of the requirements? We’d love to hear from you!
What the job involves
- Timing: This internship will run from August 1 - October 31, 2026
- We are looking for a Solutions Engineering Intern to handle the "heavy lifting" associated with our expansion into new markets. This is a core utility role designed to address a capacity gap and accelerate our international and domestic scaling
- You will work alongside our senior engineering and product resources to front-load regulatory research and partner discovery that currently serves as a bottleneck
- .By the end of your internship, you will have developed an Expansion Playbook and become a subject matter expert for our European expansion, with the potential to transition into a full-time Solutions Engineer role
- Technical Discovery: Conduct deep-dive research into B2B customer requirements to support our growing ecosystem
- Regulatory Scoping: Research messaging protocols and legal regulations for emergency services, specifically focusing on 112 in the EU (starting with France) and 999 in the UK
- Partner Ecosystems: Identify, vet, and create a cost-benefit analysis for potential SMS aggregation partners
- Demo Environment: Helping with manual testing of different demos in different scenarios such as different jurisdictions
- Building Tools: Support both B2B and Public Safety Government (PSG) teams by building AI-driven tools to reduce manual overhead in day-to-day operations
Our take
Emergency response services currently act exclusively on information provided by phone calls. Callers are usually vulnerable and panicked, and this has a negative effect on the expression of important information to phone call receivers. In addition, America's 9-1-1 system was built for landline phones, making it nearly impossible to digitally send data to first responders.
RapidSOS builds tools that provide caller data to emergency services to help them assess situations and make decisions faster. The startup utilizes data from mobile devices, smart devices and security systems to gain valuable insights into users' location, medical history and more. This helps produce a general profile on a caller ID, providing valuable contextual information in emergency situations.
The company continues to release new features and products, such as the first AI co-pilot for 911, and an intelligent safety platform for emergency responders. Having surpassed 1 billion emergencies supported, the company has raised a further round of funding to support continued scaling and the advancement of its tech.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
-10% employee growth in 12 months
Company
Funding (last 2 of 13 rounds)
Nov 2025
$100m
LATE VC
Mar 2024
$75m
SERIES C
Total funding: $497.8m
Company benefits
- Unlimited PTO
- Access to financial and legal resources
- 401(k)
- Commuter benefits
- Medical, dental, and vision plans
- Wellness benefits
- Charitble donation match
- Annual learning & development stipend
- One-time home office stipend
Company HQ
Murray Hill, New York, NY
Leadership
Michael Martin
(CEO)Attained an MBA at Harvard Business School, then became Senior Associate at Braemer Energy Ventures. Founded RapidSOS in 2012 when he spotted a gap in the market after his father suffered an accident.
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