Business Operations and Strategy Manager, Clover Health
$175-205k
+ Equity opportunities
Healthcare technology company
Open for applications
Healthcare technology company
501-1000 employees
Open for applications
$175-205k
+ Equity opportunities
501-1000 employees
Company mission
To improve the quality of life of our members and physicians by reducing doctor-insurer friction and increasing visibility into the health of each patient, leading to improved care.
Role
Who you are
- This role is ideal for someone who excels at driving clarity and momentum in a fast-paced, evolving environment and is energized by tackling new, complex problems across domains
- You have had 5-8 years of experience at a consulting firm, in BizOps at a tech company, or in a high-trust internal strategy/Chief of Staff-type role
- You understand value-based care, healthcare operations, and payer/provider dynamics
- You think in structured logic, write with precision, speak in synthesized insights, and distill complex problems into actionable plans
- You’re a system builder who wants to see the impact of your thinking play out in operations
- You’ve driven complex, multi-org initiatives to the finish line – not just advised on them
- You’re energized by ambiguity, interested in building processes from the ground up, and thrive in a fast-paced environment
- You are comfortable with shifting priorities and able to pivot quickly based on business needs
- You don’t need positional authority to lead. You earn trust and create alignment through clarity, quality, and velocity
What the job involves
- We are seeking a high-impact Business Operations and Strategy Manager to help drive CPH’s most critical initiatives. This is a pivotal role for an analytical and execution-oriented operator who thrives at the intersection of strategy, operations, and systems design
- You will partner closely with the CEO and leadership team to lead high-priority, cross-functional initiatives across the organization. These may span go-to-market expansion, large customer implementations, internal AI adoption, product launches, operational scale-up, or other emerging strategic priorities
- You will operate as a deployable problem-solver, bringing structure to ambiguity, driving alignment, and ensuring execution against the company’s most important goals
- Lead cross-functional strategic initiatives: Own and program-manage high-leverage projects across CPH, which may include commercial expansion, enterprise implementations, AI and technology initiatives, product launches, internal operational transformations, or other emerging priorities
- Serve as a deployable strategic operator: Step into ambiguous or high-stakes situations, diagnose root causes, and design clear execution plans, regardless of function
- Architect scalable systems: Build and refine the operational infrastructure to enable sustainable growth – processes, tools, playbooks, dashboards
- Drive analytical rigor: Collect and analyze business data, generate insights, and present recommendations to leadership to inform strategic decisions
- Build executional rigor: Translate high-level goals into clear plans with workstreams, owners, deliverables, and timelines. Keep the team focused on outcomes
- Align stakeholders across functions: Coordinate across Product, Engineering, Clinical, Commercial, and Operations teams to deliver outcomes—without relying on formal authority
- Translate ambiguity into action: When no playbook exists, build one. When priorities are unclear, force rank them. When coordination breaks down, rebuild the system
- Be a thought partner to leadership: Proactively surface insights, risks, and opportunities; act as an internal consultant to the CEO and leadership team
- Success in this role looks like:
- First 90 days: Develop a deep understanding of CPH’s strategy, product, and operating model. Build strong cross-functional relationships. Take ownership of at least one high-priority initiative and bring structure and forward momentum to it
- First 6 months: Manage a portfolio of strategic initiatives across multiple domains. Implement frameworks for tracking and communicating progress. Lead 1–2 cross-functional efforts to measurable completion and introduce systems that enhance executional clarity
- First year: Meaningfully reduce organizational friction, improve execution velocity across multiple initiatives, and become a trusted, go-to operator for the company’s most complex challenges
Our take
Clover Health is a medical insurance company operating as a Preferred Provider Orgaization for Medicare Advantage, the Medicare plan for elderly American citizens. It aims to reduce the doctor-insurer friction to increase visibility into the health of patients.
Supported by Clover, physicians are able to focus on people rather than paperwork. It offers patient-centered analytics and a dedicated care management team, so it is able to rapidly identify potential healthcare risks and provide preventative care. This helps to provide a more sophisticated level of care than existing providers.
Over the years, Clover Health has performed well in a rapidly growing market, despite hitting profitability issues back in 2021. The company smartly focussed in on this issue, and is now expecting to reach profitability in 2026. With the growing number of elderly Americans, the market is only going to get bigger, presenting an opportunity for even bigger growth.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
-4% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Jan 2019
$500m
SERIES E
May 2017
$130m
SERIES D
Total funding: $925m
Company benefits
- Paid parental leave and a life insurance policy
- Commuter benefit program
- 2 paid volunteer days for an organization of your choice
- 401(k) contributions
- Home office reimbursement for full-time employees
- 18 paid vacation days, 9 paid sick days, 10 company holidays, and a floating holiday
- Medical, dental, and vision plans; healthcare and dependent care FSA as well as a health and wellness benefit
Company HQ
Downtown, Nashville, TN
Leadership
Vivek Garipalli
(Founder & Executive Chair)They started out in Healthcare Investment Banking with Credit Suisse before joining the Blackstone Group. They also worked in Private Equity at J.P. Morgan, and co-founded Ensemble Health Partners and CarePoint Health System.
Aric Sharp
(CEO)Has a history of successfully leading healthcare start-up, turnaround, and transformation efforts in a variety of settings including physician practices, clinically integrated networks, large health systems, and insurance products.
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