Product Manager, EverCommerce
EverConnect
$80-90k
+ Employee Stock Purchase Program
More information about location
Integrated SaaS solutions
Open for applications
Integrated SaaS solutions
1001+ employees
Open for applications
$80-90k
+ Employee Stock Purchase Program
More information about location
1001+ employees
Company mission
To transform commerce for the service economy.
Role
Who you are
- Nothing makes you feel better than owning the business management of a product and its commercial success
- A fast-paced day makes you feel energized rather than drained, and you are at your best when you are translating business strategy into product strategy
- You love to dig into market segmentation and identify customer pain points and/or problems and come up with solutions
- The ideal candidate for this position would be located in the Eastern Standard time zone
- 4-year technical degree, preferably in EE or CS or 7 years Product Management Experience in lieu of degree
- Relevant experience on performance marketing platforms or tangential AdTech / MarTech products
- Ability to collaborate with the engineering teams to develop and communicate next-generation innovations and product strategies along with maintain fielded products
- Demonstrated ability to communicate effectively with suppliers, customers, and a diverse range of internal organizations via all methods of communication
- Ability to negotiate and drive customer and stakeholder priorities
- Demonstrated experience in successfully managing a product line from initial research through execution
- Demonstrated ability to lead cross-functional (integrated product) teams supporting a product or product line lifecycle
- Ability to articulate product marketing requirements for their implementation
- Ability to effectively influence multiple constituencies internally and externally without direct organizational management responsibility
- Works on issues of diverse scope where analysis of situation or data requires evaluation of a variety of factors, including an understanding of current business trends
- Works on diverse to complex issues where analysis of situations or data requires an in-depth evaluation of variable factors
- Having a wide-ranging experience, uses professional concepts and company objectives to resolve complex issues in creative and effective ways
- Exercises judgment in selecting methods, techniques and evaluation criteria for obtaining results
- Uses independent judgment to ensure projects/assignments are completed accurately and on-time and may be tasked with ensuring work of others is completed in a timely manner
- Proficient in the use of standard business applications (Excel, Word, PowerPoint, Jira, Confluence,…)
- Design, CX, and UX skills are a plus
What the job involves
- This role reports directly to the Senior Director of Product Management for the EverConnect brand, and will drive product profitability and commercial success
- You will guide product(s) through product life cycle (ideation, development, production, maintenance, and end of life)
- You will have successfully led a SaaS or software product line and are an innovative thinker who is dependable, committed, and passionate about delighting the customer
- Understand the aspects of our customer’s business which applies to our company’s products and services
- Be able to segment market and identify associated features/functions/solution to address market needs
- Generate business cases for development and enhancements of product(s) and/or services
- Work with development, marketing, sales, and customers to oversee the design, development, integration, and test of product(s) as an integrated part of a complete system
- Must have experience in managing product, services and/or software team in a matrix type organization
- Lead departmental or cross-functional integrated product teams focusing on delivering new or upgrading existing products
- Continually monitor and negotiate commitments to ensure smooth rollout (development milestones, introduction rates, offer ability, etc.)
- Maintain status of customer requirements for existing and future products
- Communication:
- Assure product plan is communicated, understood, and implemented internally throughout the organization
- Participate in system/product discussions by either capturing product directives or presenting product requirements
- Issue Identification/Resolution:
- Identify and resolve any issues which may inhibit implementation of the plan and on-time delivery
- Identify and resolve any obsolescence, End of Life (EOL) and phase out plans
- Key focus on mitigation of customer service issues and communication to ensure resolution is timely and prevents issues form reoccurrence
Our take
Denver-based EverCommerce is a service commerce platform that offers vertically tailored SaaS solutions for more than half a million global service-based SMBs. Its goal is to accelerate digital transformation across various industries within the service economy, which has proved to have done when considering its recent growth in customers.
The company, which specializes in Home Services, Health Services and Fitness & Wellness Services, serves to accelerate growth, streamline operations and increase retention. By automating these processes, EverCommerce enables clients to focus on simply growing their businesses. Despite increased macroeconomic headwinds in recent years, affecting the marketing services solutions, the company still delivers double-digit growth and solid profitability.
In 2021, EverCommerce acquired DrChrono and through this both companies are able to share their commitment to helping SMEs thrive. In fact, EverCommerce has become somewhat of a beast in its trade having acquired almost 30 companies, multiple in each year. This has enabled it to adopt a broad array of features to offer its growing customer base
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 5 rounds)
Jan 2020
$20m
GROWTH EQUITY VC
Apr 2017
$12m
SERIES A
Total funding: $36.2m
Company benefits
- Flexibility to work where/how you want – in-office, remote, or hybrid
- Robust health and wellness benefits, including an annual wellness stipend
- Continued investment in your professional development through Udemy
- 401k with company match
- Flexible and generous paid time off
- Employee Stock Purchase Program
Company values
- We hold each other accountable for treating everyone with respect. Kindness is at the heart of who we are
- We are united. We win, fail, and grow as a team. We believe teamwork does make the dream work
- We embrace diversity and inclusion. Inclusivity fuels innovation, enriches experiences, and promotes belonging
- We are a team of perpetual learners motivated to grow ourselves and the company. We strive to do and be better
- We welcome new ideas and are energized by transformation that drives innovation, and our collective growth
- We serve the needs of our customers, focusing on excellence and innovation. When they succeed, we succeed
- We empower our team to do their work in the environment that is best suited for their role and enables company success
Company HQ
River North Art District, Denver, CO
Articles
Leadership
Matthew Feierstein
(President & COO)Former President at PaySimple. They were also the COO at Pronto.
Chris Alaimo
(CTO)They have extensive history as a VP of Engineering at various companies. Former CTO at PaySimple.
Eric Remer
(CEO)Co-founded I-Behavior, Conclave Group LLC and PaySimple.
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