Principal Product Manager, Gusto
Gusto Pro
$181-262k
Salary applicable to Denver, San Francisco, Seattle & New York applicants only
Automated payroll, benefits & HR platform
Be an early applicant
Automated payroll, benefits & HR platform
1001+ employees
Be an early applicant
$181-262k
Salary applicable to Denver, San Francisco, Seattle & New York applicants only
1001+ employees
Company mission
To create a world where work empowers a better life.
Role
Who you are
- 8+ years of hands-on Product Management experience
- Proven track record of building products customers love in rapidly scaling companies
- The intangibles: Natural curiosity, grit, customer obsession, and attention to detail
- Strong product discovery and analytics skills
- The ability to tell a compelling story that drives alignment and inspires action
- A passion for helping small and medium size businesses
- Experience building AI-driven features is big bonus
What the job involves
- We’re looking for high-autonomy, entrepreneurial Product Managers to come build high-impact solutions for small businesses and their employees
- We believe in high-ownership Product Managers who operate like business owners - owning an entire roadmap end to end and shipping product all the way from strategy through to the nitty gritty details (some describe this kind of role as a “GM” type role)
- Our Product team is lean, which means you’ll have a high degree of impact and ownership
- We’re here to serve small and medium businesses
- Gusto has a strong mission-driven culture, and we care deeply about lifting up these business owners
- The Gusto Pro team specifically builds products for Accountants
- Accountants play a critical role within the Gusto ecosystem
- They are one of our largest user groups, but also act as a one-to-many growth engine by referring their small business clients to use Gusto as their payroll provider, generating a substantial portion of our total revenue
- We have ambitious plans to become the most efficient and scalable platform for accountants to deliver payroll services to their clients and help millions of small businesses as a result
- If you enjoy uncovering & solving big problems for small businesses, applying new technology like generative AI, and identifying ways to propel the growth of a referral-driven business model, we’d love to hear from you
- Ownership: Lead product discovery to uncover/deeply understand customer problems and test risky assumptions. Create a long-term vision and strategy that defines the big problems we can solve well with durable competitive advantage
- North Star: Drive Gusto Pro to become the single best platform for mid-size accounting firms to run & scale their payroll, compliance & advisory services, enabling them to achieve sustainable growth and maximize profit margins
- Collaborate: Partner closely with Engineering, Design and Data Science on all stages of the product development process, and to create an environment of customer obsession, drive contribution & excitement on the vision and roadmap
- Also closely partnering with Sales, Product Marketing and other cross-functional teams to take products to market successfully and create effective feedback loops
- Explore and apply emerging technologies such as generative AI to innovate on the best ways to solve customer problems
- Rapidly execute and iterate with an emphasis on user delight, impact, and learning. Regularly take risks and make calculated tradeoffs
- Define, measure, and improve key product and business metrics
Our take
For many small businesses, vital administrative tasks such as payroll, taxes, and benefits are manual tasks that take time and energy which many SMB owners don’t have. The three co-founders of Gusto – all coming from small business backgrounds – collaborated on a Fintech company that would handle employee payments, benefits administration, and compliance support specifically for small businesses.
The company may have started slowly, as the founders focused on nailing each individual aspect of Gusto’s operations, but has now skyrocketed to unicorn status with more than 200,000 customers and a multi-billion dollar valuation. In 2021, Gusto began acquiring other companies to strengthen its offering and its position in a competitive market, including two other fintech startups, Ardius and Symmetry.
Through its continued acquisitions and fundraising efforts, the company has carved out a strong position for itself in the space. Although Gusto has found itself impacted by the macroeconomic situation, through the significant effect it has had on its clientele, the company still appears positive for the future after raising funds in 2023 that will see it reach key profitability benchmarks. It continues to consolidate its platform, for example by integrating with OpenComp to grant its users access to the company's Compensation Intelligence Platform.
Steph
Company Specialist at Welcome to the Jungle
Insights
45% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
May 2022
$55m
SERIES E
Aug 2021
$175m
SERIES E
Total funding: $706.1m
Company benefits
- Comprehensive medical, dental, and vision benefits, plus a variety of mental health resources
- Flexible vacation - Gusties are encouraged to take the time off they need to continue doing great work
- Fertility treatments, parental leave, pregnancy termination, caregiving, gender-affirming surgery, hormone treatments, transgender-inclusive services, and more
- If you work at one of our homebases, enjoy food, drinks, and good conversation — on us
- Celebrate 5 or 10 years at Gusto and take a month off to recharge
- Take advantage of internet, phone, commuter, and wellness stipends each month, along with a WFH stipend and cash for anniversaries
Company HQ
Central Waterfront, San Francisco, CA
Leadership
Joshua Reeves
(CEO)Studied Electrical Engineering at Stanford and went onto co-found Gusto in 2011.
Tomer London
(CPO)Has a PhD in Electrical Engineering from Stanford. Was a Researcher at Intel, and then interned at Bump Technologies. Co-founded Vizmo, a mobile self-service technologies company, in 2008. Co-founded Gusto in 2011.
Edward Kim
(Head of Engineering)Studied Electrical Engineering at Stanford. Was Senior Project Engineer at Volkswagen of America Electronics Research Lab and then co-founded Picwing, a printed photos company, in 2008. Co-founded Gusto in 2011.
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