Senior Director of Revenue Operations, Alloy
$200-230k
Plus OTE and equity
2 days a week in office
Identity verification for financial institutions.
Job no longer available
Identity verification for financial institutions.
201-500 employees
Job no longer available
$200-230k
Plus OTE and equity
2 days a week in office
201-500 employees
Company mission
We’re your unified platform for fraud management, identity decisions, and regulatory compliance.
Role
Who you are
- Experience: 8+ years of progressive experience in RevOps, with a minimum of 3+ years leading a RevOps team, within high growth, software/SaaS companies with complex enterprise and high volume mid-market businesses. Demonstrated success in supporting global sales efforts, complex sales campaigns, ABM, sales to service handoffs, and a team approach to selling for direct sales and channel based sales motions
- Analytical: you are a master of numbers and proactively slice and dice data in multiple ways to detect conclusive patterns. You are always asking questions and are never satisfied till you receive answers. You derive meaningful insights from data and proactively bring them forward
- Empathetic: you use the power of metrics, insights, and EQ to help the RevOps team be successful. Because you influence incentive compensation, you have the emotional intelligence to have genuine and respectful conversations, even if you occasionally deliver tough feedback
- Collaboration: Experience working cross-functionally at multiple levels of the organization including executives, to create processes, solve problems and develop strategies
- Strategic: Strategic thinking around sales, marketing and customer success by using data driven insights to create plans of action. The ability to understand the company’s strategy and translate it into marketing programs, messages and goals
- Forward thinking: Ability to solve complex problems and articulate the root cause and recommended solutions. A strong ability to address current day challenges and account for what is needed now and in the future
- Operational Excellence: Able to drive projects to completion and organize/prioritize work for self and the teams. Sustain execution and urgency in the work processes
- Strong Communicator: Executive presence and polish with the ability to work and communicate at executive level while still staying hands-on with the sales, partnerships, post-sales, marketing team
- The ability to clearly articulate the company’s GTM strategy so everyone understands the vision and goals
What the job involves
- We're rapidly growing and looking for a Senior Director of Revenue Operations who will help establish and scale the Revenue Operations organization at Alloy
- You’ll report to the CRO and work collaboratively with the CFO
- Build a world-class team for the full range of revenue operations, including marketing, sales, partner, professional services and customer success operations. Contribute to overall excellence through ideas, strategies, analytics and creativity
- Work collaboratively with Finance and Executive Leadership while being a trusted strategic advisor to business leaders
- Build a robust analytical base and help establish KPIs for making data driven decisions on everything from territory design, quota assignment, sales targets, performance measurement, compensation planning and dashboards to helping lead quarterly/yearly planning cycles
- Partner on GTM tech stack, including Salesforce strategy, vendor evaluation & implementation, data quality & architecture strategy, etc
- Build processes and data flows to measure and support marketing lead generation, qualification, conversion, and other pipeline metrics
- Run a deal desk to provide guidance on pricing and supporting RFPs/QBRs while balancing company objectives - be it growth, ACV, gross margin, segment market share, and others
- Define metrics, build systems and processes to measure performance of post-sales operations including capacity and utilization models for implementation teams, accelerating time to go live, and retention metrics for customer success teams
- Build processes and systems to accurately forecast revenue, particularly variable usage based revenue, and associated incentive compensation, as the company creates a playbook for a revenue model that is a hybrid between subscription SaaS and usage
- Contribute to the creation of company-wide BI infrastructure to measure key performance metrics and disseminate knowledge on RevOps metrics
Our take
In recent years, there has been an enormous shift towards online banking, a trend that’s unlikely to turn around with surveys showing that more than half of US banking customers don’t intend to return to branches in person. The rise in digital onboarding has aroused concern about both the speed and labour of ID verification, as well as fraud potential. Alloy was built to help connect banks and fintech companies to more sources of KYC, AML and other compliance data.
The company's single API identity verification platform allows financial institutions to secure against the risk of fraud and misjudged risk decisions when onboarding new customers online. Alloy also helps to improve customer conversion through the compliance funnel and speed up previously manual back-office processes.
The company serves the burgeoning fintech market, a lucrative market with a 25% annual growth rate and already has notable clients in the form of Radius Bank and Aspiration. Alloy's main competition in the future will likely come from financial institutions themselves, who will have to decide on buying the company's solution or building their own in-house. Regardless, Alloy's global expansion efforts have created substantial growth opportunity.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Company benefits
- 16 weeks of parental leave
- Premium medical, dental, vision, HSA, and FSA programs
- 401k with matching and immediate vesting & eligibility
- Commuter, health & wellness benefits
- $1,000 annual Learning and Development stipend
- Memorable team events and retreats
- Work from home opportunities
- Unlimited PTO
Company HQ
Greenwich Village, New York, NY
Leadership
Tommy Nicholas
(Co-Founder & CEO)Founder of The City Swig. Software Developer of SHOCKOE.COM. Owner of Web/Mobile Freelancing. Most recently was Head of Product at Knox Payments.
Laura Spiekerman
(Co-Founder)Studied Political Science at Columbia. Early career as a Paralegal at Clayman & Rosenberg. Went on to become Director of Marketing at Kopo Kopo. Research/Investments Analyst at Imprint Capital Advisors. Became Head of Business Development & Strategic Partnerships at Knox Payments.
Charles Hearn
(Co-Founder & CTO)Studied Computer Science at University of Virginia. Independent Researcher at UVA Researcher for over a year. Mobile Lead & General Developer at The City Swig. Became Program Manager at Microsoft. Recently Lead Project Engineer at Knox Payments.
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