People Services Analyst, Workit Health

• The ideal candidate is people experience-obsessed, tech-savvy, analytical, and passionate about using technology and data to automate and improve people processes and experiences
• 2+ years of experience working in a People Operations, People Services, or HR capacity
• 1+ years of experience as the primary HRIS point of contact
• 1+ years of hands-on experience supporting an HRIS platform
• Proven ability to quickly learn new subjects and complete research projects
• Interest in the intersection between People Operations & Business Operations
• Demonstrated expertise in process improvement
• Ability to collaborate and professionally engage with internal and external department stakeholders
• Proactive and curious approach to problem-solving
• Excellent verbal and written communication skills
• Strong organizational skills, and attention to detail
• The ability and willingness to complete several concurrent tasks with attention to time constraints, quality and sufficient detail
• Expertise with Google Suite products and experience creating documents and presentations for a professional audience
• Passion for learning about behavioral health
• Desire to become certified in HR/Payroll

Desirable

• Reports to: Sr. Manager, People Services
• Workit Health is seeking a remote People Services Analyst to join the HR team
• This role will report to the Sr. Manager, People Services (People Operations) and will run day-to-day HR operations & HRIS support for a company of 150-200 employees and contractors
• In addition, the People Services Analyst will support HR/People via special projects such as Open Enrollment, performance reviews, annual compliance audits, and PRN payroll support
• We consider new hires, employees, and alumni to be our customers, and bring a customer-service attitude to our business function
• Complete operations administration related to onboarding, offboarding, employee data changes and other life cycle activities
• Perform research and support projects as related to new state expansion
• Ensure timely compliance with life cycle activities, including Form I-9 completion and other compliance requirements such as policy acknowledgment completion, employee file and record maintenance, and other administrative responsibilities
• Interface and collaborate with others across the People, Accounting, Operations and Clinical teams to manage projects and tasks to their completion
• Audit information, flag discrepancies, and identify a plan to correct errors and prevent them in the future
• Act as the day-to-day admin for HR tech infrastructure, including Paylocity, Jobvite and others
• Manage Jira ticketing system for incoming employee requests and maintain People Ops Intranet through Confluence
• Own HR reporting and data administration, ensuring data integrity and efficient customer service to the organization in need of HR data sets
• Triage general questions and inquiries received from People team members and other employees via Jira
• Manage and create data dashboards using Looker Studio
• Other administrative duties as assigned for the People Department or company