Payroll and Benefits Coordinator, Two Chairs
$65-77k
The salary range for this full-time, non-exempt role is an hourly compensation of $32.00 - $37.00/hr. + Equity
More information about location
In-house therapy, tailored to you
Be an early applicant
In-house therapy, tailored to you
501-1000 employees
Be an early applicant
$65-77k
The salary range for this full-time, non-exempt role is an hourly compensation of $32.00 - $37.00/hr. + Equity
More information about location
501-1000 employees
Company mission
To make mental healthcare more personal, customized, and effective.
Role
Who you are
- 0–2 years of experience in HR, payroll, benefits, or administrative support (internships or related experience welcome)
- A self-starter with a go-getter attitude; eager to learn quickly and take on new responsibilities
- Strong attention to detail, accuracy, and organizational skills
- Interest in payroll, benefits, and HR operations, with a desire to learn and grow
- Comfort working with HR systems, Google Suite, and reporting tools
- Experience with Rippling, Zendesk, Asana, or Jira is a plus. Training will be provided to ensure you feel comfortable working with all our sy
- Strong communication skills and an employee-service mindset
- Ability to handle sensitive employee data with discretion and integrity
What the job involves
- As the Payroll and Benefits Coordinator, you will report directly to the Senior Total Rewards Associate and play a key role in keeping our People Operations running smoothly while building a strong foundation for your HR career
- You’ll gain hands-on experience in payroll preparation, benefits administration, compliance audits, and core HR processes, while also supporting employees directly to ensure a seamless experience
- Beyond day-to-day operations, you’ll contribute to People Operations projects that improve how we work, giving you the opportunity to make a real impact from the start
- Assist in preparing and validating payroll to ensure accuracy and timeliness each pay cycle
- Reconcile payroll data, investigate discrepancies, and escalate issues when necessary
- Support quarterly and annual reporting, including audits and tax-related documentation
- Partner with Finance and the People Ops team to ensure alignment between payroll, accounting, and reporting processes
- Provide first-line support for employee questions regarding health, dental, vision, FSA/HSA, 401(k)
- Assist with benefits enrollments, life event updates, and employer offerings by coordinating with external vendors
- Conduct audits of benefits data to ensure accuracy in billing, eligibility, and payroll deductions
- Support compliance activities, including ACA reporting, 401(k) audits, and state/federal requirements
- Partner with brokers, vendors, and internal stakeholders to research and resolve benefits discrepancies
- Respond to employee inquiries through the People Team ticketing system, ensuring accurate and timely resolution
- Provide support across a wide range of People Operations workflows—including onboarding, offboarding, and transfers—by ensuring payroll, benefits, and employee data are accurate and up to date
- This role also offers opportunities to contribute to process improvements and cross-functional projects
- Maintain accurate employee records and documentation across HRIS, payroll, and benefits platforms
- Support reporting and data needs by building and maintaining standard People Operations reports, assisting with audits, and ensuring leadership has accurate, timely insights into payroll, benefits, and employee data
- In the first 90 days, you will:
- Learn payroll and benefits processes and begin supporting payroll preparation and validation
- Respond to employee tickets with accuracy, professionalism, and care
- Assist with benefits audits and compliance reporting to ensure accuracy and timeliness
- Provide administrative support across key People Operations processes, ensuring accuracy, consistency, and a positive employee experience
- In the first year, you will:
- Take ownership of recurring payroll and benefits support tasks with increasing independence
- Build strong relationships with employees and internal partners by providing consistent, high-quality support
- Contribute to process documentation and improvements that enhance scalability and efficiency
- Develop a strong foundation in People Operations, preparing you for growth into more advanced roles
Our take
Two Chairs is a digital therapy platform that matches clients with therapists based on their medical history, preferences and goals. Unlike many digital-only tools, the company operates a network of physical clinics in the San Francisco Bay Area where patients can receive in-person consultations.
It's part of a growing generation of mental health startups that are seeking to disrupt a costly and highly fragmented sector of the healthcare industry. Two Chairs is focusing on matching as a key differentiator, as it believes finding a good match is the best leading indicator of success in therapy.
A core challenge for Two Chairs will be growing its brick-and-mortar footprint. Growing a network of physical clinics will be capital-intensive and not as scalable as digital alternatives (the company faces competition from the likes of Basis, Wisdo, Aura, and more). But the company has enjoyed considerable success in funding rounds, and its 2024 investment will be used to hire more therapists, expand into new territories, and finesse its technology.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
71% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Apr 2024
$50m
SERIES C
Aug 2019
$21m
SERIES B
Total funding: $78m
Company benefits
- Comprehensive medical, vision, and dental for you and your family
- 401(k) plan
- Long Term Disability
- Basic Life Insurance
- Flexible Spending Accounts, including a $500 company contribution each year for your health
- Commuter Benefits
- Ample PTO, including a week long company winter holiday closure
- Paid parental leave
Company HQ
Financial District, San Francisco, CA
Leadership
Alex Katz
(CEO & Founder)Having spent 2 years at McKinsey, they worked for Palantir for a further 2 years. They left their Enterprise Lead role in April 2016 to found Two Chairs 2 months later.
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