Head of Revenue Operations, Veho
$170-200k
+ Equity
More information about location
Last-mile delivery logistics for eCommerce
Job no longer available
Last-mile delivery logistics for eCommerce
501-1000 employees
Job no longer available
$170-200k
+ Equity
More information about location
501-1000 employees
Company mission
To revolutionize the world of package delivery by creating exceptional experiences for customers and drivers.
Role
Who you are
- Bachelor degree, preferably in Business
- Minimum of 10 years of experience in Revenue Operations, ideally split between public companies and leadership role in venture-backed high growth companies
- Minimum of 4 years of experience in the transportation/logistics sector, ideally in the parcel delivery space
- Minimum of 4 years of experience managing a team
- Strong communication skills to influence senior leadership on company strategy
- Strong understanding of revenue operations best practices with the ability to build scalable processes in an early stage, evolving company
- Experience of change management and leading transformation projects; mindset of continuous improvement; comfortable to make hard decisions
- Well-organized, detailed-oriented, and can prioritize and meet tight deadlines in a dynamic environment
- Previous demonstration of using data-driven problem-solving skills to solve challenges and implement solutions
- Team player, strong communication and interpersonal skills; know how to empower and grow the team
- High emotional intelligence, ability to build and sustain relationships at multiple levels within and outside of finance
- Passionate and persistent about operational excellence
What the job involves
- The Revenue Strategy & Operations team at Veho is responsible for the strategy and operations for our Commercial organization (Sales, Account Management, Partnerships and Marketing)
- We are looking for a Head of Revenue Strategy & Operations to lead the team (currently team of 3)
- As a player coach, you will support the Chief Commercial Officer to run the day-to-day operations of the Commercial organization, push the strategic thinking of our go-to-market motion, and provide technical guidance to your team
- Your role will be critical to ensure the productivity of the Commercial organization and inform the strategic vision of the company
- You will also channel the voice of the customers to cross-functional partners such as Product and Finance
- This role will report directly to the CFO and work closely with the Chief Commercial Officer
- Lead the team to drive day-to-day operations of the Commercial organization (Sales, Account Management, Partnerships and Marketing)
- Organize the Commercial team reporting cadence for the Chief Commercial Officer
- Optimize workflows across the Commercial organization
- Lead deal and customer status review
- Assign territories and quotas, and continue to optimize the assignment
- Define and track KPI and rep performances
- Define and track the sales incentives and compensation plans; maintain scorecards to support performance management requirements
- Ensure forecast and data integrity and accuracy in all pipeline, sales bookings, revenue and expansion systems
- Provide training, procedural compliance and policy enforcement across the operation
- Implement marketing and sales technology tools and automation to enhance analytics, efficiency, accuracy, and team productivity
- Provide data-driven insights to inform the company strategy
- Develop and execute a comprehensive revenue growth strategy aligned with Veho's strategic objectives inclusive of market analysis, competitive positioning and customer segmentation
- Gather and analyze account/ICP intelligence (in collaboration with Competitive Intelligence)
- Identify and navigate revenue and market oriented risks that could impact revenue generation and growth by developing strategies to minimize risks associated with market changes, customer churn, economic conditions; create real time feedback loops on significant trends and market movements
- Analyze market trends, competitor pricing, customer preferences and willingness to pay to inform pricing decisions (in collaboration with Finance)
- Enforce pricing compliance across the organization for different customer segments
Our take
Over 2M online merchant ship over 165B packages to doorsteps across the United States every year. Every one of those deliveries represents a potential difference between happy customers willing to purchase again and refer friends, and a WISMO ("where is my order?!") catastrophe.
Veho is seeking to turn those deliveries from a risk into an opportunity for online brands. The next-day delivery platform leverages a gig economy workforce and its modern communication platform to create a greatly improved last-mile logistics experience for brands and their customers.
Now that the company has been able to build out an impressive technology platform - think optimized routes and driver-customer communication channels - it is now seeking major geographic expansion.
The company is facing competition from both traditional delivery companies like FedEx as well as newer venture-backed attempts to disrupt the space like Deliverr. However, its already impressive economies of scale and customer experience means it is well positioned to dominate the market in the coming years.
Freddie
Company Specialist at Welcome to the Jungle
Insights
17% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Feb 2022
$170m
SERIES B
Dec 2021
$125m
SERIES A
Total funding: $303.4m
Company benefits
- Competitive salaries
- Meaningful equity opportunities
- Paid time off
- 401(k) retirement plan
- Medical, dental, and vision insurance
- Life insurance
- Short & long-term disability insurance
- FSA & HSA accounts
- Paid parental leave
- Wellness programs, perks, and discounts
Company HQ
Manhattan, New York, NY
Leadership
Itamar Zur
(Co-Founder & CEO)Itamar previously worked as a Sales & Customer Success Manager at Monday.com. Before that, he worked as a Brand Manager at Procter & Gamble.
Fred Cook
(Co-Founder & President)Fred previously served as the VP Marketing of P4P Marketing. Before that, he Co-Founded Gondola where he served as the CEO for 1 year. He also co-founded OneMove where he served as the CEO for 2 years.
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