Senior Product Manager, Trustpilot

Salary not provided

+ Bonus

ChatGPT
Senior level
London
Trustpilot

Consumer review website

Be an early applicant

Trustpilot

Consumer review website

501-1000 employees

B2CB2BMarketplaceMarketingReviewsCommunity

Be an early applicant

Salary not provided

+ Bonus

ChatGPT
Senior level
London

501-1000 employees

B2CB2BMarketplaceMarketingReviewsCommunity

Company mission

To bring people and businesses closer together to create ever-improving experiences for everyone.

Role

Who you are

  • Significant Product management experience working within agile teams, with a proven history of delivering effective digital products
  • Comprehensive understanding of Product management principles, including product strategy, roadmap development, and agile methodologies (Scrum, Kanban)
  • Demonstrated experience working in cross-functional teams and leading through influence, not authority
  • Expertise in User research, A/B testing, and data analysis To guide decision-making and product development
  • Skilled in critical assessment and oversight, with expertise in setting up and supervising key performance indicators and measures of achievement
  • Experience working on B2B or B2C products, ideally in areas such as eCommerce platforms, marketing automation, or customer engagement
  • Passion for emerging technologies such as AI/ChatGPT And their application in product innovation and user experience

What the job involves

  • Lead cross-functional agile teams, including remote members, through the entire product lifecycle
  • Take ownership of product discovery, strategic roadmaps, and execution while aligning them with business goals and customer needs
  • Collaborate with designers, engineers, data scientists, and other key stakeholders to develop new features and optimize existing products
  • Prioritize new features and enhancements using robust product management frameworks
  • Conduct in-depth user research and leverage data insights to define problems and validate solutions
  • Drive decision-making by setting clear priorities and using data (quantitative and qualitative) to measure success
  • Communicate product strategy, status updates, and potential risks to executive leadership and internal teams
  • Cultivate solid connections between the sales, marketing, and customer service departments to promote product-focused mindsets across the enterprise
  • Inspire and motivate teams to achieve their best performance, establishing a culture of high collaboration and innovation

Salary benchmarks

Our take

Fuelled by the rise of the consumer voice, Trustpilot started out from the vision that a brand's future is trust and transparency powered.

Since launching, Trustpilot has over 167 million reviews across the 714,000+ websites on its platform, with new reviews being added every single second. The company works hard to make sure customers are reading reviews based on real experiences and take an active stance in combating fake reviews. This includes forming a partnership with Veriff to offer identity verification services to the community.

Trustpilot earns a majority of its revenue from companies that subscribe to its services. This enables companies to collect reviews at key moments in customer journeys, showcase their reviews elsewhere, and unlock customer insights. The company is entering a new period of growth as it navigates a renewed strategic direction, fuelled by a successful IPO in 2021.

Freddie headshot

Freddie

Company Specialist at Welcome to the Jungle

Insights

Top investors

Some candidates hear
back within 2 weeks

41% female employees

1% employee growth in 12 months

Company

Funding (last 2 of 7 rounds)

Mar 2019

$55m

SERIES E

Jan 2017

$6.8m

LATE VC

Total funding: $178.7m

Company benefits

  • Maternity & Paternity pay
  • Train travel scheme
  • '20% time' - work on anything you’d like
  • 28 days holiday (excl. bank holidays)
  • Work from home opportunities
  • Pension and life insurance
  • Full access to Headspace
  • Regular events and socials
  • Health cash plan, online GP, 24/7, Employee Assistance Plan
  • And more! (Varies by location)

Company values

  • Always With Integrity - We do the right thing, even when nobody’s watching
  • Open To All - Everyone is embraced and included for who they are, and what they bring
  • Collaborative - We work best when we work together
  • Positively Human - We are genuine people that create the Trustpilot family

Company HQ

København K, København

Leadership

Started the company when his parents started shopping online. At the time, they were studying at Aarhus University

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