Staff Product Manager, ZenBusiness
Engagement & Monetization
+ Annual bonus & RSUs
All-in-one business products & service platform
Open for applications
All-in-one business products & service platform
201-500 employees
Open for applications
+ Annual bonus & RSUs
201-500 employees
Company mission
To enable anyone to start, run, and grow their business while avoiding the common pitfalls that derail hopeful entrepreneurs.
Role
Who you are
- 6+ years of product management experience, with at least 2 years at a Staff or senior PM level
- Proven track record owning mobile app products (iOS and/or Android) — you understand the platform, the patterns, and how to drive engagement on native surfaces
- Demonstrated ability to design unified experiences across multiple products and partner closely with other PMs to make the whole greater than the sum of its parts
- Experience designing self-serve customer experiences with thoughtful escalation paths to human support
- Strong instincts around monetization — you know how to position products, write CTAs, structure purchase flows, and find the friction that kills conversion
- Experience working across web and native apps simultaneously; you think in customer journeys, not platforms
- Strong collaborator with design and engineering; you can drive decisions without authority
- Comfortable in ambiguity — this role requires you to set direction, not execute someone else's roadmap
- Bonus: experience with AI-powered product features, SMB or subscription products, or growth experimentation
What the job involves
- We're hiring a Staff Product Manager to own the logged-in customer experience at ZenBusiness — the first experience a new business owner sees after signing up and starting to run their company
- This role is about everything that happens after completing their formation: how we keep them coming back, deepening the value they get from our product suite, and turning first-time customers into long-term relationships
- You'll own the product roadmap for our native apps (iOS and Android) and web dashboard
- Your mandate is to create a unified, delightful, self-serve experience that helps business owners get more out of every ZenBusiness product they own — from formations and compliance to marketing and fintech — and to drive more awareness and attachment of our highest-value offerings they don’t yet own
- This is a high-visibility individual contributor role that reports directly to the VP of Product, Growth
- Define and drive the product roadmap for the logged-in Web & native app experiences, focused on engagement depth, repeat usage, and in-app monetization
- Partner with our Velo team to bring our AI business guide to the center of our logged in experience, leveraging the unique capabilities of our agentic platform to do more for our business owners
- Collaborate closely with the product managers who own our individual products — formations, compliance, marketing, and fintech — to bring the best of each into a single, coherent customer experience
- Identify and run experiments to lift core engagement, retention, and product-attachment metrics
- Work cross-functionally with design, engineering, and marketing to execute against that vision
- Drive activation across our product suite by directly leading activation initiatives and equipping other PMs with the tools to drive activation themselves. If a customer paid for it, your job is to get them to use it
- Drive higher activation and usage of our key formations, compliance, marketing, and fintech products by surfacing the right capability at the right moment
- Increase awareness and attachment of our highest-value products through thoughtful CTAs, cross-sell sequencing, and upsell entry points — without compromising the customer experience
- Use experimentation and customer data to find friction in the purchase funnel and optimize conversion at every step
- Act as the primary Product point of contact across product marketing, customer success, finance, and other teams that contribute to increasing customer attach rate and retention
- Use AI across the product lifecycle — research, ideation, prototyping, experiment design — with tools like Claude, Lovable, v0, and Replit as your default mode of working, not a one-off
- Prototype your high-potential ideas and put them in front of real customers or internal users for rapid feedback and iteration
- Contribute to our product features that create real customer value — with the judgment to know where AI deepens the experience vs. where it's a distraction
Our take
Many aspiring entrepreneurs have ideas for starting a business, but getting an idea off the ground can be difficult without the right expertise. Bureaucracy and filing prevent many people from starting their business to begin with; while compliance, banking and accounting present further challenges for the business to grow past its initial creation.
ZenBusiness provides an all-in-one business product and service platform, helping entrepreneurs to create an LLC by handling filing options, business registration, and the creation of EINs. Once a business is created, the company supports it by taking care of compliance, business banking, taxes, accounting and domain name registration - helping clients grow their businesses with ease.
Whilst business creation and growth services are nothing new, such solutions are usually fragmented, resulting in entrepreneurs juggling an overwhelming number of services. By providing an all-in-one platform, ZenBusiness aims to eliminate this problem, a worthwhile undertaking which has seen the company rise to a $1.7 billion valuation in five years.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 8 rounds)
Sep 2022
$2.5m
LATE VC
Dec 2021
$3.5m
LATE VC
Total funding: $281.7m
Company benefits
- A fully-remote company based in Austin, Texas
- Flexible vacation and time off policy
- Paid holidays
- Employee assistance programs
- Stock options
- Medical, dental, vision & disability insurance
Company HQ
Mccarty Triangle, Austin, TX
Leadership
Ross Buhrdorf
(CEO & Co-founder)Experience as CTO and VP of Development of Salion from 2000 to 2004. CTO of HomeAway.com from 2005 to 2015.
Shanaz Hemmati
(Executive Advisor & Co-founder)Experience as Database Architect for Surgient. Database Architect and Global VP of Information System for HomeAway.com from 2006 to 2016.
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