Staff User Researcher, Wealthfront

• You have a graduate degree in Anthropology, Behavioral Economics, Design, Human-Computer Interaction, Information Science, Psychology, Sociology, (or similar)
• 6+ years of industry experience in UX research roles
• You are curious and a quick learner
• You’re driven by a passion to build user-focused products that solve critical problems
• You have deep knowledge and plenty of practical experience with qualitative and quantitative user research methods
• You’re experienced in running complex, end-to-end research projects that help define best practices, fill in the gaps in research knowledge, and drive initiatives forward
• You’re able to communicate effectively and in a compelling way
• You’re able to quickly tailor and design effective, appropriate research approaches within constraints
• You have a collaborative mindset, with experience working across disciplines and with multiple stakeholders
• You’re self-directed towards excellent outcomes

Desirable

• Researchers have the responsibility of being leaders within their areas, co-owners of the team’s strategy, roadmap and execution
• We’re looking for a Staff User Researcher who craves this responsibility, who wants to use their research tool kit to achieve new levels of impact as an individual contributor and as a member of the cross-functional team responsible for investing products at Wealthfront
• As a Staff User Researcher at Wealthfront, you’ll immediately take on meaningful, client-facing research projects that will have a lasting impact on the product experience and our business
• You’ll have end-to-end ownership of the research process, from designing studies to delivering insights, all while collaborating with other researchers and cross-functionally with best-in-class product managers, designers, content strategists and more
• And, you’ll join a talented team of Wealthfront researchers working across all our products and services, ensuring you’ll have easy access to their accumulated knowledge and experience
• Finally, you’ll be a member of both the Product and Design organizations, offering you a perspective on everything we create and insight into the most important decisions affecting business growth
• You'll lead impactful, meaningful end-to-end research projects, across Wealthfront’s products, and the entire client journey
• Partner with cross-functional teammates from design, product, data science, marketing, and engineering to identify, plan, and execute tactical and foundational research
• Represent our current and potential clients’ experiences by conveying insights in crisp, clear, and actionable ways
• Help our team continuously identify and learn about current and potential opportunities to better serve our clients, inspire product strategy, and encourage design iteration
• Experiment with innovative ways to shed new light on client experiences to help inform business decisions
• Participate in all product team and design team activities, mentor team members, and champion the team’s work across Wealthfront
• Learn about financial technology, investing, research, design, and so much more!