Director of People Operations, Seven Starling
$150k
+ Equity package
Online care for perinatal mental health
Be an early applicant
Online care for perinatal mental health
101-200 employees
Be an early applicant
$150k
+ Equity package
101-200 employees
Company mission
To improve maternal mental health outcomes.
Role
Who you are
- The ideal candidate has 7-10 years in people operations with 3+ years in a managerial capacity, including 2-3 years at a Series A/B digital health company with large PTE/FTE and contracted teams
- You're a builder-operator who's equally comfortable designing leveling frameworks to building automation workflows in HR systems, with particular expertise in blended workforce models and multi-state compliance
- You're a builder-operator who rolls up sleeves to resolve operational problems and build systems with an eye toward scalability
- You're scrappy with strong bias toward action and good judgment on when to escalate vs. make decisions yourself
- You have deep expertise navigating complex vendor relationships and can quickly diagnose and resolve system issues (payroll issues, benefits enrollment problems, HRIS glitches)
- You bring empathy and emotional intelligence to support our employees & staff
- You love to get into the numbers - comfortable building dashboards, analyzing retention data, and conducting compensation benchmarking
- You're highly collaborative and enjoy problem solving with other leaders across operations, clinical, and finance teams
- You're proactive about spotting issues before they become fires and have strong process improvement instincts
- You default to transparency and bring problems forward early with solutions
- 7+ years in people operations with 3+ years in leadership roles
- 2-3 years at a high growth Series A/B company
- Digital health experience managing large PTE/FTE and contracted clinical teams
- Familiarity with MSO/PC models and blended workforce compliance
- Hands-on experience managing complex payroll operations, benefits administration, and multi-vendor HR ecosystems
- Experience designing compensation and benefits across corporate and clinical workforces
- Proven ability leading HR & compliance, handling employee relations, and building systems and tools from the ground up
- We strongly encourage individuals from all backgrounds to apply. Even if you don’t meet every single requirement, you might be the right candidate for this or other roles
What the job involves
- As our first Director of People Operations, you will build and scale the People function from the ground up, owning everything from compensation strategy to multi-state compliance to employee experience
- You'll manage both our corporate workforce (> 50 FTEs) and clinical workforce (>250 FTE, PTE & 1099 providers), designing tools and systems to support our entire organization
- You'll own multi-state HR compliance and entity management across 25+ states, including state registrations, foreign qualifications, and ongoing compliance monitoring
- Partner with leadership on headcount planning, organizational design, and infrastructure development to support our scaling corporate and clinical workforces (W-2 and 1099)
- Design and implement compensation strategy, leveling guides, performance frameworks, and total rewards programs across corporate and clinical workforces (FTE and PTE)
- Manage payroll operations including reviewing bi-weekly payrolls, troubleshooting issues, processing corrections, managing complex off-cycle scenarios (leaves, terminations), and ensuring accuracy across all pay cycles
- Oversee all HR systems, tools, and vendor relationships including Rippling, Lever, Checkr, 401k, and others
- Manage benefits administration including enrollment, COBRA setup, carrier coordination, and benefits broker management
- Oversee recruiting and onboarding processes for corporate teams, building scalable systems for hiring and new hire integration
- Manage employee relations, performance issues, and workplace challenges with empathy and sound judgment; build culture and engagement initiatives including surveys and retention strategies
- Own people ops budget and headcount planning; build analytics dashboards and partner with CEO, finance, legal, and clinical leadership on people strategy
Our take
One-third of mothers will experience perinatal mood disorders like anxiety and depression - but only a quarter of those who receive a diagnosis go on to get treatment. This no doubt contributes to the US having some of the worst maternal health outcomes in the developed world. Seven Starling is hoping the newly popular telehealth model can help tackle this.
The Seven Starling app offers a three-pronged treatment service for new and expecting mothers in need: licensed therapy, group support networks, and access to medication if required. This combination is reported to improve outcomes for 90% of new and expecting mothers within three months. Seven Starling’s telehealth app model means users can vault many of the access issues that would otherwise prevent them from getting this treatment.
It’s a hyper-specific approach to women’s health that mirrors the trend happening more broadly across HealthTech. Instead of attacking a diverse bucket of issues, we’re seeing startups specialising in particular areas. So whilst Seven Starling is still a new entrant, it’s hitting all the right telehealth startup marks, and has the funding to boot.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 4 rounds)
Sep 2025
$8m
SERIES A
Jul 2024
$10.9m
SERIES A
Total funding: $22.4m
Company benefits
- Remote / TelehealthAccess to team consultation, training, and professional development opportunities
- Potential opportunities to expand hours or support company initiatives over time
- Paid Time Off and Sick Leave based in accordance with company policy and applicable state and local laws
- $600 Professional Development Stipend
Company HQ
Civic Center, New York, NY
Leadership
Sophia Richter
(Co-Founder & COO)Originally a BCG consultant, who served as assistant VP of strategy at the NYC Economic Development Corporation. Subsequently took an MBA at Harvard Business School.
Tina Keshani
(Co-Founder & CEO)Previously a Business Analyst at Deloitte, they then moved into a Senior Strategy Management role at Warby Parker.
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