Senior Product Designer, Zoom
$98.9-228.7k
Office located in San Jose, CA
Video-focused online communications platform
Open for applications
Video-focused online communications platform
1001+ employees
Open for applications
$98.9-228.7k
Office located in San Jose, CA
1001+ employees
Company mission
To make video communications frictionless and secure.
Role
Who you are
- Have a strong portfolio demonstrating end-to-end product design across responsive web and mobile platforms
- Bring a keen eye for detail and a passion for creating visually compelling, intuitive user interfaces
- Demonstrate deep understanding of user-centered design principles, accessibility standards, and modern interaction patterns
- Excel at working independently in fast-paced environments while managing multiple priorities and consistently delivering high-quality work
- Collaborate effectively with cross-functional teams including product managers, engineers, and researchers to create cohesive user experiences
- Contribute to and support user research activities such as usability testing, journey mapping, and stakeholder interviews
- Possess a background in Design, Human-Computer Interaction (HCI), or a related field (or equivalent professional experience)
- Communicate design decisions and rationale clearly to a range of audiences, advocating for the user throughout
- Mentor and support junior designers, fostering a culture of feedback, learning, and continuous improvement
- If you're excited to make meaningful contributions that touch lives globally, you'll be in great company here
What the job involves
- As a Sr Product, UX Designer at the forefront of our Zoom Contact Center, create top-tier visual designs and masterful micro-interactions to enhance user experience
- You’ll blend beautiful visual design with thoughtful micro-interactions to elevate how millions of users connect and collaborate
- This is the role for a designer who thrives on solving complex problems, thinks boldly, and brings ideas to life with impact
- At Zoom, we’re reimagining how the world connects, collaborates, and creates through our innovative, user-centered technology
- Our design team is a collaborative, forward-thinking group focused on building seamless, human-centered experiences
- We work across platforms, and functions to drive innovation and design at scale
- Translating strategy into compelling product experiences that align with business goals and delight customers
- Leading and contributing to design initiatives from concept to execution—balancing user needs, product goals, and technical constraints
- Solving complex interaction and visual design problems using user-centered design principles and scalable design patterns
- Collaborating cross-functionally with Product Managers, Engineers, and Researchers to ensure a cohesive and polished end-to-end experience
- Creating clear, detailed design documentation and specifications to support development
- Participating in and supporting user research efforts—such as usability testing and journey mapping—to uncover insights and validate solutions
- Providing thoughtful feedback and informal mentorship to peers and junior designers
- Communicating design rationale effectively to stakeholders, advocating for the user at every step
Application process
- End Date: May 22, 2025
Our take
Zoom reworked video conferencing when most people assumed it was a solved problem, with services from Cisco and Skype already ubiquitous in workplaces and homes. However, its videoconferencing infrastructure was simpler to use, faster and more flexible than any previous solution, and it swiftly took the world by storm.
Its success bred competition, however, and companies such as Microsoft and Google, along with numerous smaller communications firms, have begun making inroads on Zoom's formerly commanding lead. Additionally, as workplaces are mostly adopting a hybrid or flexible working strategy, some of its importance as a workplace tool is wearing off and it is recording a gradual decline in daily usage rates.
To counter these trends, Zoom is expanding its business offerings through product development and strategic aquisitions, such as that of Solvvy (an AI and automation service) in 2022. It remains to be seen if this will be enough to turn things around for Zoom: along with many other large tech companies it has recently engaged in large-scale layoffs to realign itself with a difficult economic situation. Still, it is a profitable company and a household name, and its track record of innovation means it is still very much one to watch in the communications space.
Freddie
Company Specialist at Welcome to the Jungle
Insights
7% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Jan 2017
$100m
SERIES D
Feb 2015
$30m
SERIES C
Total funding: $148.5m
Company benefits
- Work from home opportunities
- Retirement benefits
- My-Time-Off (MTO), an extended vacation policy
- Employee Stock Purchase Plan (ESPP) and Restricted Stock Unit (RSU) Equity Program plus Yearly stock grant for all employees
- Wellness and fitness reimbursement, wellness resources, Thrive Global wellness app, TaskHuman wellness coaching app
- Employee Assistance Program (EAP) including emotional support, financial resources and legal guidance
- Paid Parental Leave (both parents) 16 weeks paid leave (or statutory if more generous)
- Employer Matching of Charitable contributions up to $500 USD equivalent/year
- Annual Zoom Store Allowance
- Business Travel Accident Insurance
Company HQ
Downtown San Jose, San Jose, CA
Leadership
Eric Yuan
(CEO)Previously VP Engineering at Cisco and WebEx.
Salary benchmarks
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