Solutions Engineer, Asana
$129.5-147k
Organising work in one connected space
Open for applications
Organising work in one connected space
1001+ employees
Open for applications
$129.5-147k
1001+ employees
Company mission
To enable the world's teams to work together effortlessly.
Role
Who you are
- We’re looking for someone who will understand the customers’ core pain points, and quantitatively show the value that Asana’s technology can provide. Someone who also understands the whole sales process and the critical role they play in making sure the customer experience is World Class
- 3+ years of Solutions Engineering experience
- Strong interpersonal skills to earn customers’ trust and hear out and understand the customer’s true pain points
- Strong quantitative and analytical skills to translate the customer’s true pain points into solutions that can be effectively demonstrated for the customer
- A storyteller who is comfortable creating a story out of technology and data, and presenting it to anyone in any setting
- Experience in a presales role (or similar) in a SaaS environment
- Demonstrated success dealing with ambiguity in a high growth environment
- Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision-making
- Someone who can work with marketing, business, and product teams to find efficient paths to successful “lead → customer” transitions and long-term, successful customers
- Exceptional cross-functional leader and collaborator - someone who can work with Sales, Customer Success, and Marketing to smoothly obtain all the necessary data and input
- If you're interested in this role and don't meet every listed requirement, we still encourage you to apply
What the job involves
- As a Solutions Engineer, you will play a critical role in helping our prospects understand the value of Asana
- Through thorough discovery and alignment with the customer’s outcomes, you will guide the customer through an ROI based conversation
- Using your demo skills to marry the pain points you’ve uncovered to the Value that Asana can bring to them
- You will also bring value to internal stakeholders by creating and helping to facilitate better communication with cross functional teams about the deals you’re involved in
- Through your deep product knowledge and technical expertise in how companies decide to purchase SaaS applications, you’ll support our Sales team and ensure they constantly move towards a close
- Partner with the Sales, Customer Success, Professional Services and potentially channel partners to gather any necessary input or data to strategize on and create in-product solutions for customer pain points
- Position yourself as a trusted advisor for customers through thorough discovery, ensuring to fully understand the customers needs and desired outcomes
- Create customer specific presentations and demonstrations
- Develop workflow solutions in Asana that can be applied across Asana’s customers base
- Support the greater Solutions Engineering team in developing metrics and operations to understand global impact
- Partner with Product, PMM, Sales and Enablement teams for seamless end-to-end program execution
Our take
Asana is a web and mobile application designed to help teams organise, track, and manage their work. Acting as a unified hub, it empowers teams to effortlessly generate projects, delegate responsibilities, set deadlines, and foster direct task-related communication, transcending the inefficiencies of traditional email-based coordination.
Despite facing competition from established players like SmartSheet in its market, Asana has navigated its path, bolstered by a successful Initial Public Offering in 2020 and a track record of startup triumphs. This strategic prowess has propelled Asana to amass a robust clientele exceeding 100,000 organizations, boasting notable entities such as Uber and Air France among its ranks.
Since its inception, Asana has undergone exponential growth, with its reach extending to offices sprawled across four continents worldwide. This expansion not only underscores its global footprint but also signifies its commitment to fostering diverse talent pools and catering to a broad spectrum of clients.
Steph
Company Specialist at Welcome to the Jungle
Insights
7% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
Jun 2020
$200m
CONVERTIBLE
Nov 2018
$50m
SERIES E
Total funding: $414.4m
Company benefits
- Benefits - From comprehensive health benefits including mental health programs and coaching to our in-house culinary program and supportive parental leave policies, our benefits are intentionally designed to ensure that you are energized, focused, and thriving
- Growth - We know that growth isn’t always linear, so we’ll support you in achieving your personal and professional goals. You’ll have the opportunity to take on big responsibilities that impact our success as a company and challenge you in new and fulfilling ways
- Development - We believe in providing everyone with coaching and mentorship. You’ll have access to Conscious Leadership training, success guides, free executive coaching, and our manager training and enablement program
Company HQ
Yerba Buena, San Francisco, CA
Leadership
Dustin Moskovitz
(Co-Founder & CEO)A Harvard economics graduate, Dustin co-founded Facebook in 2004 before branching off in 2008 to found Asana. They are also the co-founder of Open Philanthropy Project and Good Ventures.
Justin Rosenstein
(Co-Founder)Previously Engineering Manager at Facebook and a Product Manager at Google. Currently Co-Founder of One Project.
Salary benchmarks
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