Technical Operations Manager, Athelas
Payor Operations
$80-120k
Offers equity
Office located in Mountain View, CA
AI to grow healthcare businesses
Be an early applicant
AI to grow healthcare businesses
201-500 employees
Be an early applicant
$80-120k
Offers equity
Office located in Mountain View, CA
201-500 employees
Company mission
To simplify and improve healthcare delivery through AI and automation.
Role
Who you are
- 3+ years of experience in technical operations, automation, systems implementation, or another highly analytical, execution-oriented role
- Strong SQL skills and comfort working directly with messy operational data
- Experience building or improving workflows, automations, internal tools, or technical process improvements using APIs, scripting, or low-code tools
- Proven ability to move from operational problem to implemented solution, not just analysis or recommendations
- Strong systems thinking and judgment in ambiguous environments
- Ability to work independently, learn quickly, and adapt across changing business priorities
Desirable
- Experience in healthcare operations, claims, billing, or denial workflows
- Experience with Python, Retool, workflow tools, internal ops systems, or AI-assisted tooling
- Experience in improving workflows that reduce human review or manual exception handling
- Experience using LLMs or agent-based systems in operational environments
What the job involves
- We are hiring a highly technical operator to build and improve automation across denial and rejection workflows at Commure
- This role is focused on reducing manual work in some of our most operationally intensive processes
- You will help implement and scale workflows that prevent denials before submission, automate parts of denial and rejection resolution, and improve the reliability and efficiency of how claims are worked over time
- This is a hands-on individual contributor role for someone who is comfortable working across operations, data, and technical implementation
- You will use SQL, APIs, scripts, internal tools, and AI-based workflows to launch automations, monitor performance, investigate failures, and improve systems already in production
- A large focus of the role will be denial and rejection workflows, but the person in this role may also support other operational areas where automation can reduce manual effort and improve efficiency as Commure scales
- Build and operationalize automation across denial and rejection workflows, with a focus on reducing manual work and improving efficiency
- Implement workflows such as denial prevention checks, automated correction steps, and resubmission processes based on team-defined priorities
- Use SQL, APIs, scripts, internal tools, and AI-based workflows to improve existing systems and launch new automations
- Monitor workflow performance, investigate failures, and refine logic, QA checks, and routing to improve automation accuracy and reliability
- Support rollout of automation capabilities across customers and workflows through testing, iteration, and performance tracking
- Own execution outcomes for the areas you support, including automation lift, manual touch reduction, turnaround time, and operational savings
Our take
Today, healthcare providers are tackling the growing challenge of too much paperwork and too little time for patients. Many existing electronic health record (EHR) systems only add to the problem - digital, yes, but often too clunky, time-consuming, and disconnected from the tools doctors actually need. Athelas is tackling this by reimagining how healthcare software works, helping providers spend less time lcicking and more time caring for people.
Athelas offers a full suite of tools that combine AI-powered automation, remote patient monitoring (RPM), and integrated EHR and billing systems. And its newest platform, Athelas AIR, is a next-generation EHR designed to unify clinical and administrative workflows in one intelligent system. By embedding revenue cycle management (RCM) and ambient AI documentation directly into the platform, Athelas AIR streamlines everything from charting to billing. And the goal is simple, to reduce administrative burden, improve margins, and ultimately, give healthcare teams a smoother, smarter way to work.
The company has made significant strides in recent years. After reaching unicorn status in 2022 and merging with Commure in 2023, Athelas is now valued at around $6B and continues to expand its platform. Alongside growing adoption of Athelas AIR, the company has recently secured FDA clearance for its Athelas Home device - an AI-powered diagnostic tool that delivers lab-grade blood test results from a fingerstick in minutes. This allows care teams to test, diagnose, and make decisions in a single visit. With a growing customer base and a broader push into AI-driven diagnostics as well as software, Athelas is ready to be a leader in end-to-end, intelligent healthcare infrastructure.
Steph
Company Specialist at Welcome to the Jungle
Insights
24% employee growth in 12 months
Company
Funding (last 2 of 7 rounds)
Jan 2022
$60m
SERIES B
Aug 2021
$72m
SERIES B
Total funding: $156.4m
Company HQ
Jackson Park, Mountain View, CA
Leadership
Tanay Tandon
(Co-Founder & CEO)Alongside Athelas, they are the CEO of Commure. Previously, they were a Researcher at Stanford University AI Department and MetaMind.
Deepika Bodapati
(Co-Founder & COO)Alongside Athelas, they are the COO of Commure. Prior to founding Athelas in 2016, they were a Researcher at Stanford University, Multimodality Molecular Imaging Lab and NASA Ames Research Center.
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