Senior Solutions Consultant, 15Five
$139-165k
+ Equity & variable
Continuous performance managment software
Be an early applicant
Continuous performance managment software
501-1000 employees
Be an early applicant
$139-165k
+ Equity & variable
501-1000 employees
Company mission
To create highly-engaging, high-performing oranizations by helping people become their best selves.
Role
Who you are
- Successful track record as a Solutions Consultant in the tech space
- Draws energy from being consultative and influencing people
- Experience working in the HR tech industry preferred
- Expertise in market-facing activities, ability to handle tough buyer questions and technical aspects of tech platforms with ease
- Experience and comfort interacting with implementors or executives
- Strong technical skillset and understanding of how features flow into real-world outcomes
- Ability to thrive in a fast-paced, ambiguous start-up environment where things can break
- Genuine passion for 15Five’s mission and vision
What the job involves
- The Senior Solutions Consultant role will accelerate new bookings, expansion, and renewal ARR by demoing the 15Five platform to prospects and customers by persona and outcome. The SC is one of the highest level platform solution experts in the business
- Time will be spent perfecting demo paths, storytelling, influencing, and working collaboratively with Product, Sales & AM Leadership, AEs, and AMs to win deals
- Serve as the top expert on our product/service, understanding all technical aspects of the capabilities and how it all fits into prospect or customer processes and outcomes
- Build and conduct demo flows by persona/outcome/sku with a specialty either in the prospect or the customer motion
- Serve as an expert in HR tech and related trends to bring into deal conversations
- Have compelling customer stories memorized and inserted into demo flows
- Know and show best practice use cases
- Confidently right-size demonstrations of our platform to executives
- Help drive deals forward with AE or AM by serving as the on-demand technical expert
- Stay up to date on competitor functionality and points of differentiation
- Support revenue teams with video creation, second voice emails, or other activities that support winning ARR for the organization
- Bubble product gap/market gap themes to leadeship to influence the roadmap
- Manage pre-deal execution of pilots/POCs as needed
- Support a managed trial process or ROI calcs as needed
- Fill RFPs or infosec forms as needed
- Support our Sales Enablement team in the development of product/service-related training for 15Five sales staff as needed
- By The 1 Month Mark:
- Completion of 15Five’s new-hire on-boarding and job-specific training for the SC role
- Identify needs for your team and role, and build out your OKRs for the quarter
- Comfortable with our team's selling process
- Built a foundational relationship with cross-departmental stakeholders in CX, Product, and Marketing
- Be able to do level 1 demos of all core products
- Level 1 understanding of competitive knowledge
- By The 3 Month Mark:
- Actively working live deals with AEs or AMs, doing an average of 10-12 prospect demos/week
- Established as a liaison to a specific product offering with a PMBe a product/Transform master: know and be able to demonstrate the entire solution (software+Transform) to executives, technical leaders, and end users
- Consistently apply restraint to knowledge in sharing minimum screens necessary to win VOC
- Demonstrate your increasing expertise on people operations technology and industry trends by contributing to driving deals forward during the sales process
- Mastery of competitive landscape and demo flows for differential demos
- Contribute internally to improving demo flows and internal processes
- See cumulative 12+ SC-attach deals won with AEs or AMs
- By The 6 Month Mark:
- Be a subject matter expert in HR tech and trends
- AEs and AMs feel you’re driving real value in their deal navigation
- Support the Sales team in winning $35k+ ARR contracts with regularity
- See cumulative 30+ SC-attach deals won with AEs or AMs
- Sample Week in the Life
- Monday: 1-3 prospect demos or technical meetings (online / in the field). Develop understanding around the deals you’re working on and what projects you’re running. Plan out your week and prep for demos, send out appropriate communications. Team meetings
- Tuesday: 3-4 prospect or customer demos or technical meetings (online/ in the field). SC team meeting
- Wednesday: 2-3 prospect demos or technical meetings (online/ in the field). Roadmap or technical training with Product team
- Thursday: 3-4 prospect demos or technical meetings (online/ in the field)
- Friday: 1 prospect meeting. Collaborating with Strategic AEs on meeting schedules and project deadlines for the upcoming week. Self-reflect on your wins, challenges and growth over the past week and share with your manager in your weekly 15Five check-in report
Our take
The Employee Feedback Software market is expected to see a great rate of expansion in the coming years due to growing demands in the healthcare industry. It's no surprise then that there's a rising awareness of the benefits involved in the market, a market in which 15Five plays a key role.
By providing the Positive Product Design™, aligned with the latest positive psychology research, 15Five is one step above its competitors being the only company in the business that offers this software.
This approach has gained the company clients including Spotify, American Red Cross and Pendo. Along with backing from investors such as Siemens, Matrix Partner and Origin Ventures, accelerating its vision and solutions.
Steph
Company Specialist at Welcome to the Jungle
Insights
11% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Jul 2022
$52m
SERIES C
Jun 2019
$30.7m
SERIES B
Total funding: $85.9m
Company benefits
- Medical, dental, and vision care
- Fertility consulting assistance
- 24/7 online therapy assistance
Company HQ
SoMa, San Francisco, CA
Leadership
David Hassell
(Executive Chairman & Founder)Co-Founder & former Facilitator at Strategy Day. Previously worked as an Advisor at Kite Adventures.
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