Senior Manager of Software Engineering, Toast
Toast Now
$182-291k
Plus equity
Point of sale and management system for restaurants
Open for applications
Point of sale and management system for restaurants
1001+ employees
Open for applications
$182-291k
Plus equity
1001+ employees
Company mission
Toast's mission is to enrich the food experience for all.
Role
Who you are
- Experience leading and mentoring successful teams to drive predictable business results
- Experience delivering high quality native iOS and/or Android apps
- Experience delivering products on technologies such as GraphQL, Kotlin microservices, and Javascript/Typescript is a plus, but not required
- Experience delivering products using Large Language Models or other Data Science or Machine Learning technologies is also a plus, but not required
- Not afraid to get hands-on or go deep to help the team reach its goals
- A desire to build diverse teams that win together and prioritize customer success
What the job involves
- We are seeking a Senior Engineering Manager for two teams which are (a) putting the power of the entire Toast platform into the pockets of restaurant managers and operators, and (b) harnessing Generative AI to help those same managers and operators to run their businesses better
- Our goal is to deliver native app experiences that empower restaurant operators to manage their business in real-time, whether from the restaurant floor, the back office, or their couch at home
- We're delivering an innovative new product on modern mobile technologies
- Our teams are very agile and extremely customer-focused
- UX, PM, and software engineers work hand-in-hand every day, and teams get feedback directly from pilot customers
- We have high standards for customer satisfaction, and we strive to deliver high quality features in rapid iterative cycles
- This role includes responsibility for the apps delivered to our end users, the services backing those apps, and the integrations to other Toast products
- The teams work across a variety of technologies, including iOS, Android, Kotlin, Java, GraphQL, Python, Machine Learning, and Large Language Models
- Drive delivery of business outcomes, including planning, schedule, and execution
- Drive cross-team and cross-organization efforts with predictable results and excellent collaboration
- Collaborate closely with PM and UX to fill the teams’ backlog with actionable, valuable work
- Ensure end-to-end quality and delivery of software, including ownership of monitoring and production issues
- Hire and develop new team members
- Coach individuals in professional and technical development
Our take
Running a restaurant means managing a stressful set of elements, all needing to work together seamlessly to create a good experience for diners. Toast helps to streamline processes, and puts an end to piles of paperwork, by providing a platform whereby tableside ordering, menu modifications, labour management, payroll, and more are all housed in one system that can run from a tablet.
Toast offers restaurant-grade hardware and cloud-based customisable payment solutions to serve clients from startup through to growth phase, as well as a service for established restaurants. By combining all the digital services a restaurant might need, the platform can act as the one and comprehensive solution for restaurants of any size, avoiding restaurateurs having to invest in a range of technologies.
Toast has over 70,000 restaurants on its books, from food trucks to national brands, and its mobile ordering and payment solutions have made it a recognized brand for consumers. The company's IPO in 2021 saw it valued at over $30 billion and since then, it has added more features to its product suite including wholesale and catering order tools. Toast then, has proven its place as an indispensable player in the restaurant space.
Freddie
Company Specialist at Welcome to the Jungle
Insights
28% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Feb 2020
$400m
SERIES F
Apr 2019
$250m
SERIES E
Total funding: $899m
Company benefits
- Peer and company recognition programs
- Unlimited Vacation
- Sabbatical opportunity after five years
- Professional Development Reimbursement Program
- Commitment to Employee Wellness through resources such as a quarterly Wellness Stipend
- Various peer and company recognition programs
- 401(k) and matching
- Medical, Dental, & Vision Coverage
- Mental Health Benefits
- Subsidized backup childcare
Company HQ
Fenway–Kenmore, Boston, MA
Leadership
Steve Fredette
(President)They studied at MIT before co-founding Klick Mobile in 2009 and spending almost 7 years at Endeca. They left their Management role in June 2012 having co-founded Toast in May.
Aman Narang
(CEO)Having studied Computer Science at MIT, they worked at Endeca for 5 years. They moved from working as Product Manager to work full-time as President of Toast in 2013, having co-founded it the previous year.
Jonathan Grimm
(CTO)They also studied Computer Science at MIT before working as an Engineer for Endeca for over 4 years. They worked at Oracle for 5 months prior to co-founding Toast in May 2012.
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