Staff Full-Stack Engineer, BetterUp

• 7+ years relevant experience, at least part of which in a startup or high-growth environment
• Strong software engineering practices (coding, unit testing, code reviews, design documentation and collaborative reviews)
• Backend development: Experience with modern backend tech stacks (we use Ruby and Elixir, but expertise in Python, Node.js, Go, or similar is valued)
• Frontend development: JavaScript/TypeScript, HTML5, CSS3 and knowledge of modern frontend frameworks
• Experience building data pipelines, ETL processes, or working with large-scale data processing
• Comfort working with both structured and unstructured data
• Strong verbal and written communication skills
• Alignment with BetterUp's mission of enabling self-driven behavior change

Desirable

• We're looking for a driven full stack software engineer who thrives at the intersection of data, automation, and product development
• Someone who sees manual processes as opportunities for innovation, and who wants to build the intelligence infrastructure that transforms how organizations understand and develop their people
• Architect and build automation tooling that reduces manual effort in insight generation and delivery by 75%, unlocking our ability to scale from 15-25 partners to hundreds
• Design and implement data pipelines that systematically process unstructured data (session recordings, chat logs, behavioral signals) through our Intelligence Layer
• Build self-service tooling that empowers cross-functional teams (PICs, Partner Value, Labs) to access and deliver insights without engineering bottlenecks
• Develop monitoring and observability systems to ensure insight quality and pipeline reliability at scale
• Collaborate with product, design, and data science to craft enterprise-grade experiences for Performance Intelligence features on our SPAs frontend (Ember, Lit) and backend services (Ruby, Elixir)
• Build robust APIs and interfaces that surface Intelligence Layer capabilities across multiple touchpoints—both in-product and through consultative tools
• Partner with ML Engineers and Data Scientists to operationalize unstructured data models and signal detection systems
• Strong desire to delight enterprise customers and partners by building software that delivers actionable insights they can't get anywhere else
• Own your components during the entire lifecycle, from planning, development, deployment and maintenance phase
• Build scalable and resilient systems using container technologies (Docker, K8s) and cloud infrastructure as code (AWS, Terraform)
• Design data infrastructure that handles growing volumes of session recordings, chat data, and behavioral signals while maintaining performance and cost efficiency
• Implement data quality checks and validation systems to ensure insight accuracy and reliability
• What Success Looks Like:
• By the end of your first year, you will have:
• Delivered automation that measurably reduces manual LOE in insight generation and delivery
• Built systems that enable Performance Intelligence to scale to 3-5x more partners
• Created tools that democratize Intelligence Layer access across cross-functional teams
• Improved data pipeline reliability and insight quality through robust engineering
• Contributed to making BetterUp's Performance Intelligence an indispensable strategic platform for our partners