Senior Compliance Advisory Manager, Lending Club

• 6+ years of banking or financial services experience, primarily in compliance, risk management, and/or audit, and a bachelor’s degree in a related field, or equivalent work experience
• 3+ years of direct experience in lending compliance with a focus on consumer credit
• Proficient in consumer compliance and consumer protection regulations, including ECOA, UDAAP, TILA, FCRA, MLA/SCRA, TCPA, GLBA, EFTA, and ESIGN, as well as applicable state laws and safety and soundness considerations
• Strong working knowledge of consumer protection laws and associated risks, and the internal controls needed to mitigate those risks
• Strong communication skills with the ability to influence decisions and drive change
• Solid analytical, problem-solving, and critical thinking skills
• Ability to manage multiple priorities and adapt to rapid change
• Demonstrated ability to develop and manage projects to address complex problems and drive results through strong business partnerships and project management
• Experience working in a fast-paced, dynamic environment with the ability to deliver quality results amid competing priorities, aggressive timelines, and evolving direction
• Self-starter with the ability to think independently, take ownership, and drive initiatives to resolution, while providing appropriate progress updates and escalating issues as needed
• Exceptional organizational skills with strong attention to detail and accuracy
• Desire and ability to quickly learn LendingClub’s business model, technology capabilities, and evolving regulatory environment

Desirable

• We are looking for a Sr Compliance Advisory Manager to support the Bank’s Personal Lending Products
• In this role, you will provide compliance advisory oversight, helping to identify, assess, and manage compliance risks across the Personal Lending Products portfolio
• You will partner closely with leaders across the business to support the development and execution of the Bank’s compliance risk management framework, including related policies, procedures, and process controls
• The role supports the full product lifecycle, including marketing, applicant sourcing, application processing and underwriting, funding, account servicing, and partner oversight
• Assist with the assessment of all regulatory risks and controls related to lending products, including identifying gaps in controls, highlighting areas of highest risk, and developing appropriate risk mitigation strategies
• Participate in discussions with senior management including within strategic priorities, risk assessments, regulatory change management, compliance monitoring and testing, training, issues management, consumer complaints, and third-party risk
• Develop and maintain policies, standards, and other documented measures to formally set forth the principles and practices of regulatory compliance related to lending operations
• Work with business leaders and management to socialize lending compliance principles and practices and assist with developing procedures, systems, and processes to execute policy requirements
• Assist the Compliance Program Office with the development of regulation-based training and targeted role-based training covering the laws, regulations, and policy requirements related to lending operations
• Collaborate with Testing and Monitoring Teams to establish strategies and protocols to assess and measure compliance with legal and regulatory requirements and identify defects and deficiencies requiring corrective action
• Ensure material compliance issues identified by any means and through any source related to lending products are recorded, tracked, and reported to ensure their appropriate and timely resolution
• Coordinate with Regulatory Change Management to identify new or changes to laws, regulations, and regulatory guidance related to lending product compliance and work with business management to operationalize/implement requirements
• Prepare, deliver, and effectively communicate analysis and reporting regarding lending compliance to oversight committees and management