Senior Manager of Machine Learning Engineering, GoFundMe
$225-337k
+ Equity
3 days a week in office
Social fundraising platform
Open for applications
Social fundraising platform
501-1000 employees
Open for applications
$225-337k
+ Equity
3 days a week in office
501-1000 employees
Company mission
To help people fundraise for the personal, business, and charitable causes that matter most to them.
Role
Who you are
- This role requires strong leadership and end-to-end execution at both strategic and tactical levels, supported by broad and deep expertise in machine learning, AI, and secure software development
- Have 9+ years of hands-on experience in machine learning engineering, AI development, software engineering, or related fields, emphasizing secure, large-scale, distributed system design and AI/ML pipeline and feature development
- Have 3+ years of experience managing teams of machine learning engineers, data scientists, data engineers, software engineers, and related roles
- Possess extensive experience designing, developing, and operating scalable backend systems and applying secure software engineering best practices
- Have deep expertise developing search and retrieval systems, personalization and recommender systems, ontologies and classification systems, and AI agents
- Demonstrate strong knowledge of relational and document-based databases, data storage paradigms, and efficient RESTful API design
- Possess experience employing robust CI/CD pipelines, automated testing (unit and integration), automated model performance evaluation, and deployment practices
- Exhibit strong leadership skills, including effective planning and management of complex projects, mentoring of team members, and fostering a collaborative, high-performing engineering culture
- Have a track record of innovation, cross-functional collaboration, and hiring top-tier talent
- Are an excellent communicator, able to articulate complex technical concepts clearly to both technical and non-technical stakeholders
- Have a Bachelor's degree in Computer Science, Software Engineering, or a related technical field (preferred)
- Are proficient in Python and provisioning cloud-based infrastructure via code (AWS preferred)
- Sense of humor is optional but appreciated
What the job involves
- Join GoFundMe as our next Senior Manager, Machine Learning Engineering in the Applied Science organization, where you will lead a talented and motivated team to deliver high-impact solutions for our users and our business
- In this role, you will design, build, and deploy innovative services and applications that leverage state-of-the-art machine learning and AI techniques from generative AI, personalization and recommender systems, search and retrieval systems, taxonomy and classification systems, and more
- Build and manage a world-class team of engineers and scientists who specialize in the design and development of production applications that use machine learning and/or AI
- Translate product and business needs into scalable ML solutions with clear and measurable outcomes
- Look around the corner; identify opportunities to develop and deliver new technology that will delight customers, and advocate for these projects
- Provide technical leadership on algorithms, architectures, and tooling; set high standards, evangelize best practices, and influence decisions
- Drive the end-to-end ML lifecycle, including data pipelines, feature engineering, training, evaluation, A/B testing and experimentation, and production deployment
- Employ robust ML Ops practices: CI/CD, model serving, monitoring, alerting, and model/version governance
- Lead initiatives to streamline application development workflows, increase team velocity, and maximize business impact
- Contribute to strategic planning and the development of the Applied Science roadmap
- Coach and mentor engineers and scientists, fostering a culture of collaboration, continuous improvement, and engineering excellence within the team
- Champion responsible AI, privacy, and compliance in data use, modeling, and user experiences
Our take
One of the most well-known fundraising platforms in the world, GoFundMe makes raising money online exceptionally easy. The platform initially focused on charity and good causes, but its scope has now expanded to include start-up business funding. What makes the platform attractive is its ability to democratise fundraising through the medium of the online.
GoFundMe's rapid rise in popularity has been helped by its social media integrations and the speed at which individuals can start funds. With strategic foresight, the company launched its GoFundMe Guarantee in 2016, a pledge to protect donors from fraud or platform misuse - knowing that its continued growth could only be hampered by security issues or donor deception.
This guarantee is what has enabled the company to remain the largest crowdfunding platform in the world. Notably, it stands amongst the likes of Airbnb, Facebook, and Netflix in being backed by tech investors TCV.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
-6% employee growth in 12 months
Company
Company benefits
- Wide range of health insurance options, including medical, dental, and vision (GoFundMe covers 100% of employee premiums, and 80% of spouse and dependents)
- $600 annual fitness and wellness reimbursement
- Weekly massages
- Standing desks
- Fully-stocked kitchens & daily lunches
- Team off-sites & monthly social events
- Many of our offices are dog friendly
- 10 paid holidays, 17 days of accrued vacation per year, unlimited sick time & three volunteer days
- Enhanced parental leaves
- $50/month for employees commuting to and from work (public transit and/or parking)
- Caltrain GoPasses for our Bay Area commuters
- "Gives Back" program, where employees nominate fundraisers weekly for donations from GoFundMe
- Quarterly volunteer events in each office to give back to our local communities
- 401(k) retirement plan with company matching
- Access to learning tools and resources, including a subscription to Udemy, guest speakers, and internal brown bag sessions
Company HQ
Centennial, Redwood City, CA
Leadership
Margaret Richardson
(Chief Marketing & Corporate Affairs Officer)Formerly worked at Airbnb as Vice President of Trust and Director of Global Policy. They worked in Trust & Safety at Apple prior to becoming a Member of Pipeline Angels.
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