Sales Director, SoundHound
Enterprise (Banking, Financial Services and Insurance)
$360-400k
OTE
$180-200k
BASE
+ Variable+ Equity
Conversational AI platform
Open for applications
Conversational AI platform
201-500 employees
Open for applications
$360-400k
OTE
$180-200k
BASE
+ Variable+ Equity
201-500 employees
Company mission
To create a voice AI platform that exceeds human capabilities and brings value and delight via an ecosystem of billions of products enhanced by innovation and monetization opportunities.
Role
Who you are
- The ideal candidate will bring over 10 years of experience in Contact Centers across Banking, Financial Services, and Insurance as well as experience supporting employee functions like IT Service Desks, HR, Facilities, and Events
- A deep understanding of contact center tools and processes, including CCaaS platforms such as Genesys, Five9, NICE, and others, is essential
- 15+ years of sales experience selling into corporate Enterprise clients (G2000/F500) and larger, specifically Global Banks and Financial Services firms headquartered in or around New York
- 10+ years of experience in Contact Centers across various industries and support areas
- Strong knowledge of Contact Center tools and processes, including CCaaS platforms like Genesys, Five9, NICE, etc
- While experience with autonomic and cognitive solutions is not required, experience with analytic solutions that impact operational business processes is highly desirable
- A strong understanding of sales cycles, regulations, and experience working with top decision-makers
- Proven track record of achieving assigned quotas
- Ability to manage a pipeline of 20+ opportunities simultaneously
- Ability to work effectively in a team environment
- Proven success in prospecting, building a pipeline, advancing opportunities through the sales cycle, and presenting solutions to C-level executives and other decision-makers
- Ability to craft solutions that align with business priorities based on client discussions
- Willingness to travel as necessary
What the job involves
- The Sales Director, Enterprise (Banking, Financial Services, Insurance) is responsible for meeting and exceeding sales objectives by promoting and selling Amelia, a leading conversational AI solution tailored for high-volume Contact Centers
- Develop expertise in SoundHound’s BFSI portfolio, with a focus on enhancing Customer Experience outcomes in large Contact Centers through conversational AI and Generative AI integration
- Build, manage, qualify, and close deals within a rolling 12-month sales pipeline
- Make prospecting a consistent part of your routine to ensure a steady flow of new prospects
- Identify and utilize appropriate contract vehicles to penetrate specific clients
- Engage cross-functional Amelia resources (Engineering, Marketing, Proposal Development, Finance) at the right stages of the sales cycle
- Stay informed on industry trends and business priorities
- Develop compelling points of view on how autonomic and cognitive solutions can transform prospects' businesses
- Leverage Amelia’s Partner relationships to sell into clients, whether as a Prime or Subcontractor
- Ensure Amelia delivers consistently excellent service, as reflected in customer satisfaction metrics
- Take a leadership role in industry trade associations and attend relevant events
- Actively participate in the RFP process and demonstrate the ability to take on multiple roles
- Continuously learn about new Amelia solutions and refine your selling skills
- Assist in contract negotiations
- Deep understanding of how to qualify and manage objections in complex sales cycles
Our take
The world is becoming ever more voice-enabled, and SoundHound have been working for over a decade on their voice AI and conversational intelligence technology to stay ahead. The applications for top tier tech of this sort are vast, from automotive innovation through to restaurant management, and SoundHound is firmly leading the pack.
SoundHound has developed products with unrivalled accuracy across nearly two dozen languages, giving them a real edge over Google and Amazon’s competing products. To consolidate this lead, the company also made a number of strategic, big-name partnerships to broaden their products’ uptake, with the likes of Tencent, Hyundai, Nvidia, and Samsung counted among them.
By keeping its products customizable and broadly applicable, SoundHound was successful in its IPO bid, which will cement its position globally as the sector continues to develop. Although taking a hit from the poor economic climate, alongside many of its fellows, the company has secured post-IPO funds. It paid off its post-IPO debt in 2024, making it lighter on its feet as it captures new markets and customers in the voice-enabled AI sector.
Freddie
Company Specialist at Welcome to the Jungle
Insights
-29% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
May 2018
$100m
LATE VC
Jan 2017
$75m
SERIES D
Total funding: $215m
Company benefits
- Competitive Salary
- Team Events & Happy Hours
- Comprehensive Medical Insurance
- Employee Recognition
- Equity Plans
- Catered Lunches & Tasty Snacks
Company HQ
Santa Clara, CA
Leadership
Keyvan Mohajer
(CEO )Having taken a PhD at Stanford, Keyvan worked as CTO of InsuranceHotline.com before founding ZumoSoftware, where they spent 4 years as CTO. They founded SoundHound in December 2004, while at Stanford, and have served since as President and CEO.
Majid Emami
(CSO & SVP of Engineering)After graduating Stanford University, they went onto co-found SoundHound as VP of Engineering, before becoming CSO and SVP of Engineering in 2022.
James Hom
(CPO)Having earned their Bachelor's Degree in Computer Science from Stanford University, they went onto co-found SoundHound. First, they lead all product development as VP of Products, before becoming CPO.
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