Benefits Specialist, Included Health

• At least 5 years of relevant work experience, including a minimum of 3 years in employee benefits administration
• Experience in administering employee benefits programs
• Ability to manage objectives and initiatives while supporting the Benefits team
• Strong proficiency in Excel and/or GoogleSheets
• Excellent interpersonal skills with the ability to interact professionally with both internal and external stakeholders
• Demonstrate competency in using technology effectively
• Ability to work with employees at all levels of experience and seniority within the organization, maintaining discretion in handling sensitive employee benefits matters
• High School Diploma or GED required
• Experience in supporting vendor management, including managing to Service Level Agreements (SLAs), is required
• Prompt and regular attendance at assigned work location
• Capability to remain seated in a stationary position for prolonged periods
• Eye-hand coordination and manual dexterity to operate keyboard, computer and other office-related equipment
• No heavy lifting is expected, though occasional exertion of about 20 lbs of force (e.g., lifting a computer \/ laptop) may be required
• Capability to work with leadership, employees, and members in an appropriate manne

Desirable

• The Benefits Specialist is responsible for the day-to-day administrative operations of the Benefits department
• This role supports the Benefits Manager and provides exceptional customer service to all employees
• The Benefits Specialist addresses Benefit related issues and ensures the effective utilization of company systems, tools, and resources to create a positive employee experience
• Assist in supporting U.S. employee benefit programs, including medical, dental, vision, leave of absence (LOA), life and disability insurance, HSA, FSA, commuter benefits, 401(k), and COBRA
• Respond to employee inquiries related to benefits and provide support for leave of absence questions
• Assist with the coordination of the Open Enrollment process, including communication, training, vendor updates, and other tasks
• Manage Workday tasks such as processing life events, new hire benefits, and missing information
• Lead weekly benefits new hire orientation
• Process vendor invoices and conduct enrollment audits
• Provide support to ensure the consistent administration of benefit programs in compliance with company policies and government regulations
• Help monitor changes in state and federal regulations related to benefit plans and ensure compliance
• Additional tasks/projects as needed