Senior Global Product Operations Manager, Remofirst
HR solutions for remote teams
Open for applications
HR solutions for remote teams
21-100 employees
Open for applications
21-100 employees
Company mission
To simplify the way companies build remote teams. We believe in people, excellence, and delivery.
Role
Who you are
- 5+ years in Product Operations, Business Operations, or BI/Data-focused roles within SaaS or tech (HRTech, FinTech, or B2B SaaS is a strong plus)
- Strong analytical and technical background, with experience using BI tools and working directly with data (SQL, dashboards, reporting)
- Proven ability to automate and improve processes at scale
- Experience managing cross-functional projects and driving measurable impact
- Excellent communication skills: you can translate complex data into simple, actionable insights
- Comfortable operating in a fast-paced, global, remote-first startup with changing priorities
- Passion for metrics, scalable systems, and building productized operations
What the job involves
- To help accelerate our growth and pace of delivery, we are looking for a talented Senior Global Product Operations Manager to spearhead the overall look and feel of our features and services
- We are looking for a Senior Global Product Operations Manager to own the bridge between product, data, and operations. This is a high-impact role where you’ll design scalable processes, define and manage metrics, and drive initiatives that shape how our products grow and perform globally
- You’ll partner with product, engineering, customer experience, and leadership to ensure that insights turn into action and that execution stays aligned with company goals
- Define and manage KPIs, dashboards, and reporting frameworks that measure product adoption, operational efficiency, and customer success
- Turn customer and operations insights into clear product priorities and process improvements
- Automate and optimize onboarding, payroll, compliance, and support workflows to ensure scalability across global markets
- Partner with Product Managers to launch and measure new features and products, from requirements through to adoption tracking
- Lead cross-functional projects that require alignment across operations, product, and engineering
- Act as the metrics champion, ensuring the organization knows what to measure, why it matters, and how to improve
- Leverage tools like Zendesk, Jira, Notion, HubSpot, and BI platforms (Looker/Tableau, SQL) to streamline processes and increase visibility
- Document workflows, product changes, and best practices for both internal and external stakeholders
Salary benchmarks
Our take
Remote working has increasingly become a regular practice for many businesses worldwide. However, despite its many benefits, some employers remain hesitant to hire individuals from different countries due to the challenges and costs associated with the process.
Remofirst was founded with the goal of simplifying this option for businesses by providing a cost-effective SaaS platform that is quicker and more comprehensive than what currently exists. More specifically, Remofirst helps companies build remote teams globally, by allowing employers to hire in more than 150 countries without having to set up their own entities, with services including onboarding, payroll, benefits, taxes and local compliance.
Since its establishment in 2021, Remofirst has achieved impressive growth, having become fully profitable in less than a year. While primarily focused on SMBs, the company also works with enterprises, with several Fortune 500 companies among its customers. Now, Remofirst is focused on further expanding its team and extending its business reach, in order to enhance its reputation and continue growing.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
86% employee growth in 12 months
Company
Funding (1 round)
Sep 2022
$14.1m
Seed
Total funding: $14.1m
Company benefits
- Startup environment. Remofirst is an early-stage start-up. You have a voice and can influence and grow rapidly
- Build & Scale From Scratch. Experience hyper-growth scale and help us build a great team of professionals worldwide that can help us achieve this ambitious vision
- Work for a Market Leader. Scale a project that counts market-leading companies like Microsoft, Mastercard, and more as happy customers
- Compensation and perks are great! Work equipment of your choice. 100% remote work. PTO regulated by local statutory
- Culture. We lead with respect, kindness, and the right to fail. We value hard yet smart work. Diversity and inclusion are part of our DNA. As we grow and evolve, we welcome your input to help us define our culture further
Company HQ
College Hill, San Francisco, CA
Leadership
Nurasyl Serik
(CEO)Graduated from the University of Surrey with a BSc in Accounting and Finance. Previously co-founded Billion Innovative Ideas Club, StartUp Surrey, Felix Math, and TreeSpero.
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