Head of Global Merchant Content Partnerships, Reward Gateway
Affiliate/Direct
£70k
Plus Performance Related Bonus
2 days a week in office
Employee engagement platform
Be an early applicant
Employee engagement platform
501-1000 employees
Be an early applicant
£70k
Plus Performance Related Bonus
2 days a week in office
501-1000 employees
Company mission
To make the world a better place to work; improving employee engagement to build better, stronger and more resilient organisations.
Role
Who you are
- In-depth knowledge and experience within a global merchant partnership industry - such as; affiliate, coupons, loyalty or others
- Expert in account management, negotiating commercials, sourcing and developing long-term partnerships
- Ability to manage multiple projects & tasks, and reprioritise in a fast-paced environment
- Fast learner to adapt to new technologies and tools
- Good analytical skills and ability to think outside the box to highlight challenges and opportunities alike
- Strong communication skills to engage with stakeholders at all levels of the business - internally and externally
What the job involves
- Reporting To: Global Merchant Content Director
- This is a pivotal role as we expand the RG-ER global Discount & Reward platform proposition. Growing and optimising our global merchant network through affiliate, coupons, loyalty or other channels to support our vision of building the market-leading global merchant catalogue
- You will ensure Reward Gateway-Edenred has the best choice of commercially optimised content available in the countries which we currently operate, as well as the countries that we plan to operate
- Absorbing feedback from key stakeholders (such as clients, prospects, internal teams and ER Business Units) you’ll help spearhead our global content strategy by identifying opportunities and develop our global content offering
- Identify, develop & maintain long term relationships with international merchants and suppliers partners through affiliate, coupons, loyalty or other channels to support the enrichment of the Merchant offer on existing geo's and ER global expansion
- Ensure commercial performance & partnerships are optimised and limit churn across all partners globally by conducting regular business reviews
- Track internal Merchant Satisfaction (NPS) and ensure RG-ER become preferred partner in a very competitive environment
- Oversee new global merchant and supplier integrations and launches
- Building relationships and liaising closely with internal stakeholders including; Head of Global Merchant Content Partnerships (Gift Cards), in-country Merchant teams and other key teams throughout the business
- Optimise content sourcing by maintaining a good benchmark view of performance and content across global partners. Updating and tracking competitor analysis to benchmark global content and ensure the content management tool is up-to-date
- This role will propose innovations based on Market needs to improve the collaboration with brands or open new way’s of working
- Represent RG-ER at events and fairs
Application process
- Screening call with member of the Talent Acquisition Team
- First stage interview with Global Merchant Content Director
- Take Home Assessment & Final interview with Global Merchant Content Director & Head of Partnership
Salary benchmarks
Our take
Reward Gateway was founded in 2006 as an employee engagement company. With reports suggesting that despite the majority of CEOs recognising that employee engagement is vital to their success, very few say they have a highly engaged company, Reward Gateway set out to bridge this so-called "engagement gap".
By engaging employees, Reward Gateway promises companies increased productivity, communication, and employee satisfaction - helping them to retain their most valued employees. It sets itself apart from traditional HR solutions by bringing employee benefits, discounts, perks, rewards, recognition, wellbeing and feedback into a single unified hub.
The company has acquired Xexec, MoveSpring and Fond, all providers of employee wellbeing and rewards software, to further bolster its offering and capabilities. In 2023, it was itself acquired by Edenred, a worldwide leader in employee benefits, presenting Reward Gateway with the chance to expand into new regions while the two companies enhance their already comprehensive range of solutions.
Steph
Company Specialist at Welcome to the Jungle
Insights
7% employee growth in 12 months
Company
Funding (2 rounds)
Jul 2015
$162m
GROWTH EQUITY VC
Dec 2010
$34.5m
GROWTH EQUITY VC
Total funding: $196.5m
Company benefits
- Life assurance
- Pension/401K
- Debt support programme & salary advances
- Bonus for referring a friend who we hire and have completed 3 months’ service
- Employee Share Plan
- Discounts to share with friends and family
- Family support - Baby Bonus, caregiver support, domestic violence protection programme, parent support loan, miscarriage and baby loss support, wedding bonus and up to 3 months paid leave to take care of your family
- Gender neutral parental leave for primary and secondary carers
- Up to 6 months unpaid leave after five years’ service
- Volunteer days plus a day of leave to Speak Up and be the change you want to see in the world
- Unlimited time off to give blood
- Trans & gender affirmation support
- Unlimited free books for your professional development and one fiction book per month to help you unwind
- Employee assistance programme
- Health benefits such as free eye tests, free flu jab, freedom from addiction, menopause support, stop smoking assistance programme and health cash plan
- Personal wellbeing allowance, personal wellbeing coach, run club, spa and gym discounts, plus cycle to work scheme
- Work from home bundles
- Flexible working
- Bring your dog to work, drinks and breakfast
Company HQ
Fitzrovia, London, UK
Leadership
Nick Burns
(CEO)Advisory Board Member at Hybrid Legal and at Engage Works. Formerly CEO of Gallagher Benefit Services (UK).
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