Partnerships & Sales Operations Manager, Khan Academy
Khan Kids
$96.8-108.9k
Canada range: $130,807 - $147,158 (CAD)
More information about location
Nonprofit online education platform
Job no longer available
Nonprofit online education platform
1001+ employees
Job no longer available
$96.8-108.9k
Canada range: $130,807 - $147,158 (CAD)
More information about location
1001+ employees
Company mission
Khan Academy's mission is to provide a free, world‑class education for anyone, anywhere.
Role
Who you are
- This role is ideal for someone who is detail-oriented, organized, and proactive, with strong communication skills and a knack for building efficient systems
- The right candidate will thrive in a dynamic environment, balancing strategic thinking with hands-on execution to strengthen the infrastructure that drives our partnerships and growth
- 3+ years of experience in program management, sales operations, partnerships, or a related field
- Experience working in public education or similar space
- Familiarity with sales pipeline management. Knowledge of HubSpot is a plus
- Strong organizational skills - the ability to manage multiple tasks concurrently, from start
- To finish
- Advanced proficiency with tools like Google Workspace and Zoom
- Advanced oral and written communication skills
- Proactive working style with the ability to take ownership of projects from planning through to execution
- Well-developed capabilities in problem-solving and crafting efficient processes
- An ability to build and manage relationships with internal Khan Academy teams and external districts and vendors in a collaborative manner
- A keen eye for detail, with use of Canva, Google Slides, and other platforms a plus
- Motivated by the Khan Academy mission “to provide a free world-class education for anyone, anywhere."
- Proven cross-cultural competency skills demonstrating self-awareness, awareness of other, and the ability to adopt inclusive perspectives, attitudes, and behaviors to drive inclusion and belonging throughout the organization
What the job involves
- We are seeking a Partnerships and Sales Operations Manager to play a key role in supporting and optimizing our partnerships and sales operations
- This individual will help design, manage, and improve the systems and processes that enable our team to effectively engage with school districts, early learning providers, and strategic partners
- The Partnerships and Sales Operations Manager will manage the operational flow of partnerships—from contracts and renewals to onboarding and performance tracking—ensuring smooth collaboration across sales, marketing, and implementation teams
- They will also support lead generation and CRM maintenance, manage inbound inquiries, and coordinate RFP and vendor registration processes to expand our reach
- Support contract lifecycle management– drafting, review coordination, approvals, renewals, and compliance tracking
- Support partner data collection and performance metrics for visibility across teams
- Support partner onboarding and enablement (e.g., training sessions, communications, resource distribution)
- Gather and track testimonials and success stories for marketing and white papers
- Collaborate cross-functionally with sales, marketing, and implementation teams to ensure smooth partner execution
- Identify and source contact information for potential partners, including school districts and early learning providers
- Manage inbound leads via HubSpot, unqualifying and responding to leads who do not meet SQL parameters
- Support CRM systems maintenance , ensuring accuracy and completeness of leads, accounts, and opportunities
- Conduct RFP research and provide administrative support for proposal submissions and vendor registrations
- Manage vendor agreements, including proactively applying for vendor approval in key districts/states
- Support participation in education conferences and other public-facing events
- Support the development, documentation, and maintenance of operating systems and procedures for partnership and sales operations
- Support the implementation or integration of new systems or processes as the team grows
- Support sales collaboration between Khan Academy for Districts and Khan Academy Kids
- Contribute to special projects, pilots, or operational experiments that expand reach or impact
- Support strategic partnership evaluations or business development initiatives
Our take
Khan Academy is a non-profit that provides free online education materials, including teacher tools, instruction videos, and practice exercises to support users of all ages. It has over 10 million users a month and covers subjects all the way up to college level.
With nearly a quarter of American adults unable to use mathematics in daily life, Khan Academy’s interactive quizzes, instructional videos, and teacher tools are timely. Khan Academy started life as a series of educational YouTube videos, before building a full-scale platform after receiving an influx of donations from Silicon Valley philanthropists. This background has led it to embrace rather than reject the educational possibilities of new tech such as AI, with the founder regarding traditional institution's banning of tools like ChatGPT as a mistake.
The company offers its tools completely for free, instead relying on donations and volunteers. A key focus is tackling wealth inequality in education. A partnership with the College Board (who produce entrance examinations for higher education) has made access to SAT test prep materials free for millions. 2024 saw a partnership with Microsoft for Khan Academy's Khanmigo product, now free to use for Microsoft customers.
Steph
Company Specialist at Welcome to the Jungle
Insights
23% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Jul 2020
$3m
GRANT
Oct 2017
$3m
GRANT
Total funding: $16.2m
Company benefits
- Flexible spending account (FSA)
- Dental insurance
- Optical insurance
- Life insurance
- Performance bonus
- 401K plan
- Family medical leave
- Diversity program
- Pet friendly workplace
- Work from home opportunities
- Health insurance
- Affinity groups where Parents, Black, Hispanic/Latino, Women and Gender Minorities, and LGBTQIA+ identified folks come together
Company HQ
Mountain View, CA
Leadership
Caroline Hu Flexer
(CEO)Holds a BA and MArch in Architecture from Stanford and Harvard University. They also have an MBA from Stanford Graduate School of Business, and formerly co-founded Duck Duck Moose, a mobile educational platform for children.
Salman Khan
(Executive Director)They graduated from Harvard Business School and have previously worked in Finance.
Salary benchmarks
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