Senior Manager of Sales Compensation, Trustpilot

$140-155k

Excel
Senior level
New York
Trustpilot

Consumer review website

Be an early applicant

Trustpilot

Consumer review website

501-1000 employees

B2CB2BMarketplaceMarketingReviewsCommunity

Be an early applicant

$140-155k

Excel
Senior level
New York

501-1000 employees

B2CB2BMarketplaceMarketingReviewsCommunity

Company mission

To bring people and businesses closer together to create ever-improving experiences for everyone.

Role

Who you are

  • Proven experience in sales compensation, ideally within a SaaS or high-growth tech environment
  • Extensive background in overseeing decentralized teams with a commitment to creating a performance-oriented workplace
  • Deep understanding of sales compensation plans, commission structures, and financial modeling
  • Advanced proficiency in Microsoft Excel, with hands-on experience using sales compensation tools such as Forma.ai, Xactly, or Varicent
  • Excellent analytical and problem-solving skills, with experience in cost modeling and financial impact analysis
  • Great attention to detail, especially when working with large datasets, transforming numbers into actionable business insights
  • Excellent public speaking and presentation skills, with experience delivering training to large, global teams
  • Adept at building rapport with colleagues of varied roles, ensuring transparent communication, and showcasing data in an impactful manner
  • Extensive background in overseeing Service Desk tasks, compiling data reports, and implementing efficiency-boosting automations and process refinements
  • Capable of juggling various tasks in a swiftly changing setting while ensuring precision remains uncompromised

What the job involves

  • Reporting directly to the Sr Director of FP&A, you will have an integral role in aligning our sales compensation strategy with broader business objectives
  • You will guide a global team in the design and execution of sales incentives, strategic planning, quota management, and more
  • With team members across multiple countries, this role provides a unique opportunity to collaborate with cross-functional stakeholders in Sales, Finance, and HR, making a meaningful contribution across the organization
  • Ensure accurate and timely calculations of commission payments for over 400 commercial employees globally
  • Collaborate with leadership to refine compensation plans, ensuring alignment with the company’s goals and financial priorities
  • Conduct cost modeling to evaluate the feasibility and financial impact of new commission plan design elements and target changes
  • Oversee recurring audits of commission statements prior to payment release, ensuring data integrity and accuracy of plan calculations. Implement and formalize internal controls
  • Address commission-related inquiries from sales team members, initiating data investigations as needed and communicating resolutions promptly
  • Provide regular training sessions to the sales organization on commission plan updates, targets, and how to navigate the Forma.ai platform
  • Build reports and actionable insights, facilitate process improvements, and champion automation to streamline operations and enhance the efficiency of the Sales Compensation function
  • Build collaborative and effective relationships with cross-functional stakeholders across Sales, Finance, and HR to ensure alignment and support on compensation initiatives
  • Oversee a team of 3 sales compensation analysts located in London, Copenhagen, and New York

Our take

Fuelled by the rise of the consumer voice, Trustpilot started out from the vision that a brand's future is trust and transparency powered.

Since launching, Trustpilot has over 167 million reviews across the 714,000+ websites on its platform, with new reviews being added every single second. The company works hard to make sure customers are reading reviews based on real experiences and take an active stance in combating fake reviews. This includes forming a partnership with Veriff to offer identity verification services to the community.

Trustpilot earns a majority of its revenue from companies that subscribe to its services. This enables companies to collect reviews at key moments in customer journeys, showcase their reviews elsewhere, and unlock customer insights. The company is entering a new period of growth as it navigates a renewed strategic direction, fuelled by a successful IPO in 2021.

Freddie headshot

Freddie

Company Specialist at Welcome to the Jungle

Insights

Top investors

Some candidates hear
back within 2 weeks

41% female employees

1% employee growth in 12 months

Company

Funding (last 2 of 7 rounds)

Mar 2019

$55m

SERIES E

Jan 2017

$6.8m

LATE VC

Total funding: $178.7m

Company benefits

  • Maternity & Paternity pay
  • Train travel scheme
  • '20% time' - work on anything you’d like
  • 28 days holiday (excl. bank holidays)
  • Work from home opportunities
  • Pension and life insurance
  • Full access to Headspace
  • Regular events and socials
  • Health cash plan, online GP, 24/7, Employee Assistance Plan
  • And more! (Varies by location)

Company values

  • Always With Integrity - We do the right thing, even when nobody’s watching
  • Open To All - Everyone is embraced and included for who they are, and what they bring
  • Collaborative - We work best when we work together
  • Positively Human - We are genuine people that create the Trustpilot family

Company HQ

København K, København

Leadership

Started the company when his parents started shopping online. At the time, they were studying at Aarhus University

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