Vice President of Strategic Delivery Office, Pointclickcare

• We are seeking a forward-thinking professional to lead AI-powered initiatives, and will be responsible for driving adoption of AI technologies that enhance our business processes and drive innovation
• Experience in program management, product management, business operations or strategic planning in a SaaS Company
• Strategic critical thinker with strong judgment and customer centric mindset
• Proven experience in developing and deploying AI-powered solutions
• Excellent problem-solving skills and the ability to think critically and creatively
• Ability to work collaboratively in a team environment and communicate effectively with stakeholders

Desirable

• The Vice President, Strategic Delivery's primary responsibility is to assist in prioritizing and driving the company’s business transformation agenda, from program inception to enabling successful delivery execution across the organization
• Responsible mobilizing and aligning cross-functional efforts throughout the development cycle, execute plans and deliverables, ensure organizational readiness, and manage the launch in a way that maximizes outcomes across all of PCC’s business units
• This role will also drive cross-functional alignment, commitment, and collaboration to a shared AI powered transformation vision and priorities and champion organizational change management activities and ensure transformation success tied to the corporate OKR’s
• Works in conjunction with technology & business leaders and cross functional teams to successfully launch projects, interfacing with all levels of stakeholders across the business
• Lead research and development efforts to advance AI capabilities within the organization
• Lead the intake and onboarding process for submissions to be governed by the SDO; Collaborate with responsible working group members to prioritize projects based on company objectives in a dynamic and fast-paced business environment
• Actively participate in annual planning, governance & processes such as portfolio review board; Oversee resource capacity planning processes to support quarterly reforecasts and annual planning
• Manage and deliver various internal initiatives as it relates to GTM activities, M&A Integrations, AI strategy, and drive change management efforts through growth and scale
• Monitor and evaluate the performance of AI systems initiatives and make necessary adjustments to ensure optimal results