Payments Performance Strategist, Stripe
$145.5-218.3k
More information about location
A financial infrastructure platform for businesses
Be an early applicant
A financial infrastructure platform for businesses
1001+ employees
Be an early applicant
$145.5-218.3k
More information about location
1001+ employees
Company mission
To increase the GDP of the internet
Role
Who you are
- 5+ years of experience in payments (e.g., merchant payments operations, acquirer/PSP, card network), operations at a leading technology company, or consultancy in the payments industry
- Familiarity with card payments ecosystem and how merchants optimize payment processing (e.g., authorization rates, authentication success rates, managing transaction fraud, and reducing network costs)
- A proven ability to build collaborative working relationships with cross-functional teams
- The ability to deal effectively with ambiguity and thrive in an unstructured, fast-moving environment
- A proven ability to be a self-starter capable of driving business results without significant supervision
- Experience presenting directly to merchants and senior business leaders
- Excellent verbal and written communication skills
- Strong data processing and analytical skills
Desirable
- Experience with SQL, dashboard building, modeling, or reporting
- Understanding of card network rules and regulations, local payment methods, and the regulatory environment
- Experience presenting to senior business leaders
What the job involves
- The Global Payments Performance Team identifies payment optimization opportunities for Stripe’s merchants
- The Global Payments Performance team serves a critical role both in demonstrating thought leadership on challenging payment topics, and also partnering with our high-potential merchants to set them up for long term success
- We want a partnership with Stripe to be a competitive advantage for our customers, large and small, by providing them with best-in-class technology in concert with insightful and specific advice on how to harness this technology to achieve their business goals
- The Global Payments Performance team will be responsible for leading data-driven discussions with existing and prospective merchants on optimization strategies across a variety of areas including, card network costs, acceptance, fraud, and cross-border flows to start
- You will be instrumental in building our optimization narratives/tools and delivering on our merchant engagement model
- You will also collaborate with Sales, deploying your knowledge to differentiate Stripe to win deals, and partner with our Customer Success organization to ensure that merchants are successful working with Stripe
- Lead discussions with existing and prospective merchants, and provide the Sales, Customer Success, and Technical Account Management teams with tools and training to lead discussions with merchants and prospects
- Serve as both an internal and merchant-facing expert on payment optimization strategies
- Gather and build on Stripe’s wide-ranging payments expertise to create optimization narratives/tools supported by rigorous analysis
- Use existing tools to deploy sophisticated optimization playbooks and analyses across Stripe’s customer portfolio
- Synthesise and relay customer feedback and our findings to inform Stripe’s product roadmap
- Provide feedback on our tools and playbooks to help continuously improve our self serve offerings
Our take
Stripe, nowadays a FinTech giant, spent the first few years since its founding building up its payments business, which primarily consisted of providing an API to eCommerce businesses so that they could easily integrate a payments option in their apps or websites, where before there was none.
More recently, Stripe has started to accelerate its growth with a significantly larger range of financial services including cash advances and credit cards. They also plan to build incorporation services, fraud protection, and more, diversifying its revenue away from payments and differentiating itself from its competitors.
To further expand its position, the company is looking to triple its presence in Ireland, and extend its services to countries with vast customer potential, including Brazil and India. Its latest venture, coming atop significant new funds, is to partner with OpenAI, the company behind ChatGPT - a win-win collaboration that will monetize OpenAI’s flagship products and at the same time enhance Stripe with GPT-4, as it moves forwards with intentions to "build the payments foundation for tomorrow's AI economy."
Freddie
Company Specialist at Welcome to the Jungle
Insights
Some candidates hear
back within 2 weeks
-5% employee growth in 12 months
Company
Funding (last 2 of 13 rounds)
Mar 2023
$6.5bn
GROWTH EQUITY VC
Mar 2021
$600m
SERIES H
Total funding: $8.7bn
Company benefits
- Unlimited paid time off policy
- Work from home opportunities
- Comprehensive mental, physical and medical health plans
- Fertility benefits and parental leave
Company values
- Built for builders - The best reason to work at Stripe is that you will have colleagues who support and challenge you to do the best work of your career. We combine a big-picture mindset with obsessive attention to the details, down to the last pixel, API parameter, and word.
- An environment of growth - We care about results more than CVs. We value managers who remain experts while developing talent and designing successful orgs. You can also have a big impact and advance far without managing anyone. We want you to take what you’ve been hired to do, and show us how it’s done – you might create something we never would have imagined. We have had account managers start a publishing arm, interns who have run business units, and hackathon participants who have built company-defining products.
- Fast-paced, detail oriented - We balance innovation with scrupulous attention to every bit and byte involved in the movement of money – because we can’t do our job well unless we do both. When we started, we emailed every API error to everyone at the company. Now, we have more than 250 million API requests a day – and we still care about each one.
- Voraciously curious - We wish there was a book that described what we need to do next (we’d even publish it), but since there isn’t, we all have to write it together. You will need to find answers to questions you’ve never been asked before. Sometimes, you will be the first person ever to contemplate a particular problem. We want people who devour books for fun and approach new challenges with eager curiosity.
Company HQ
SoMa, San Francisco, CA
Articles
Leadership
Patrick Collison
(Content Strategist)Studied maths at MIT before founding Stripe. Also on the board of the Long Now Foundation.
John Collison
(President)Studied at Harvard but dropped out to found Stripe.
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