Senior Product Manager, K Health

• 5+ years of experience in product management, enterprise product, implementation, or a similar client-facing product role
• Strong ability to manage complex stakeholders across external partners and internal teams
• Ability to understand product deeply and technically across both patient and provider experiences
• Comfort working with healthcare workflows, clinical stakeholders, and operational teams
• Ability to translate partner requests into scalable product needs instead of one-off solutions
• Strong communication skills, especially in client-facing meetings and executive-level updates
• Enough technical depth to understand APIs, integrations, platform constraints, and tradeoffs
• Experience working with program management, product operations, engineering, growth, and clinical teams

Desirable

• K Health is scaling its health-system partnerships and moving toward a clearer product ownership model after clinic launch. The Enterprise Product Manager will own the post-launch product relationship with health-system partners, helping clinics adopt and grow on K’s platform while turning partner needs into scalable product priorities
• This role sits between health-system partners, internal product teams, program management, operations, growth, and clinical leadership. The goal is to make sure each clinic is successful after launch while helping K move away from bespoke, one-off work and toward repeatable enterprise product processes
• K Health’s public positioning is centered on partnering with leading health systems to power 24/7 primary care through clinical AI, which makes this role especially important as the company scales across more clinics and partners
• Own the post-launch product relationship with assigned health-system partners
• Lead regular partner meetings, roadmap reviews, joint venture discussions, and product updates
• Understand each clinic’s needs across patient experience, provider experience, operations, and clinical workflows
• Own launches of existing product capabilities that already have a playbook, such as MyChart-related features or other repeatable clinic enhancements
• Partner with Program Management on large post-launch rollout or complex technical implementations
• Help define and maintain the enterprise product roadmap across clinics, including sequencing, partner alignment, and launch planning
• Partner closely with patient experience and provider experience PMs to represent enterprise needs and influence roadmap priorities
• Create scalable processes for partner feedback, roadmap intake, prioritization, and communication
• Collaborate with Product Ops on clinic health, escalations, support trends, and issue resolution, while Product Ops owns the day-to-day operational investigation
• Communicate clearly with health-system executives, medical directors, internal operations leaders, growth, program management, product, and engineering