Project Manager, ServiceUp

• 2-4 years of experience in a Product Owner, Delivery Manager, Technical Program Manager or Project Manager role. Preferable in a B2B or SaaS environment
• Familiarity with Agile and Scrum methodologies, including sprint planning, retrospectives, and velocity tracking
• A strong understanding of software development lifecycles, QA processes, and sprint-based planning
• Exceptional organizational and communication skills. You stay ahead of roadblocks and solve problems before they become issues
• Strong communication skills. You’re as comfortable writing clear user stories as you are syncing with engineers or reporting status to leadership
• Self-motivated and resourceful. You take initiative and thrive when given ownership
• Comfortable with tools like Linear, Jira, Slack, Notion, or similar platforms

Desirable

• ServiceUp is seeking a motivated and technically fluent Product Delivery Manager to join our growing product and engineering organization
• This individual will play a key role in bridging product vision and engineering execution — driving timelines, clarifying requirements, and ensuring quality releases
• You don’t need decades of experience, but you do need drive, organization, and a passion for building great software
• You’ll work closely with experienced leaders who are ready to coach and support your growth as you contribute to a high-impact platform in the automotive space
• Drive Execution: Partner with Product Managers, Engineers, and Design to take features from concept to production. Proactively track progress, remove blockers, and maintain momentum
• Manage Release Process: Coordinate with engineering teams on timelines, release plans, and QA processes to ensure smooth deployments
• Clarify Scope & Requirements: Break down features into well-defined user stories and tasks. Ensure all tickets have clear acceptance criteria and business context
• Support Agile Planning: Facilitate and participate in sprint ceremonies. Help enforce best practices for cross-functional collaboration
• Communicate Across Teams: Act as a connector between product, design, engineering, and operations - keeping all stakeholders informed and aligned
• Maintain Documentation: Help track product changes, features, and improvements through tools like Linear, Jira, Notion, and Confluence
• Contribute to Continuous Improvement: Identify gaps in delivery processes and propose solutions to help the team move faster and smarter