Senior Product Manager, Toast
Payroll
$126-202k
+ Equity
Point of sale and management system for restaurants
Open for applications
Point of sale and management system for restaurants
1001+ employees
Open for applications
$126-202k
+ Equity
1001+ employees
Company mission
Toast's mission is to enrich the food experience for all.
Role
Who you are
- 5+ years of product management experience with a strong track record of building high-growth digital products
- Previous experience with managing Payroll and/or Fintech products
- Proven ownership of leading a product while ensuring the product supports the company strategy and meets defined business objectives
- Exceptional oral and written communication skills
- Can think and act creatively, strategically, and tactically
- Able to flourish and self-prioritize across multiple projects in fast-paced, collaborative work environment while meeting tight deadlines
- A proven track record of working collaboratively and effectively with cross-functional teams
- Entrepreneurial spirit, mindset and work ethic are a must
- Actively follow latest product management best practices and trends
- Exceptional attention to detail
What the job involves
- The Payroll team is responsible for advancing and growing Toast’s Payroll business, as a part of the Toast Team Suite, the vision of which is to develop an all-in-one, AI-powered team management suite, purpose-built for restaurants
- The team’s mission is to provide easy-to-use tools for restaurants to pay and reward their employees with as little overhead as possible
- This group is highly product oriented, with a laser-focus on creating top tier consumer experiences for restaurant operators and payroll processors
- We work closely in the triad model (Product, Design, Engineering) and have an unwavering eye toward speed, experimentation, iteration and delivering meaningful results
- We are looking for a Senior Product Manager to drive the Payroll product
- We’re seeking a leader who has an obsession for deeply understanding user needs, creating world-class products, and thrives in a fast-paced, entrepreneurial environment
- You love solving complex problems and embrace an iterative mindset
- You are grounded in customer feedback, cross-functional partnership, and an ability to translate customer needs and product vision into world-class experiences
- And last, but not least, you understand that what makes a team successful is its people, and want to foster an environment where we can all perform at our best
- This roll is an incredible opportunity for a rockstar product manager who wants to influence one of Toast’s greatest growth levers, identify and deliver new growth opportunities and work alongside a highly collaborative and best-in-class team
- Drive and prioritize the roadmap to achieve the vision for Payroll business whose mission is to enable restaurants to drive sales growth and maximize customer engagement from gift cards programs
- Identify new business opportunities within the broader gift cards space that provide solutions for Toast customers
- Gain a deep understanding of customer needs across the different segments of Toast’s business via a variety of sources including customer interviews / calls, customer / prospect feedback, input from customer-facing teams, data analytics, and competitive intelligence
- Develop product requirements for product features and enhancements
- Work closely with designers and engineers to concept and implement projects that improve the product
- Total commitment to being a great teammate
Our take
Running a restaurant means managing a stressful set of elements, all needing to work together seamlessly to create a good experience for diners. Toast helps to streamline processes, and puts an end to piles of paperwork, by providing a platform whereby tableside ordering, menu modifications, labour management, payroll, and more are all housed in one system that can run from a tablet.
Toast offers restaurant-grade hardware and cloud-based customisable payment solutions to serve clients from startup through to growth phase, as well as a service for established restaurants. By combining all the digital services a restaurant might need, the platform can act as the one and comprehensive solution for restaurants of any size, avoiding restaurateurs having to invest in a range of technologies.
Toast has over 70,000 restaurants on its books, from food trucks to national brands, and its mobile ordering and payment solutions have made it a recognized brand for consumers. The company's IPO in 2021 saw it valued at over $30 billion and since then, it has added more features to its product suite including wholesale and catering order tools. Toast then, has proven its place as an indispensable player in the restaurant space.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Some candidates hear
back within 2 weeks
28% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Feb 2020
$400m
SERIES F
Apr 2019
$250m
SERIES E
Total funding: $899m
Company benefits
- Peer and company recognition programs
- Unlimited Vacation
- Sabbatical opportunity after five years
- Professional Development Reimbursement Program
- Commitment to Employee Wellness through resources such as a quarterly Wellness Stipend
- Various peer and company recognition programs
- 401(k) and matching
- Medical, Dental, & Vision Coverage
- Mental Health Benefits
- Subsidized backup childcare
Company values
- We're one team - There’s no “I” in Toast. The only way we’ll succeed is by solving problems together and sharing lessons along the way. As individuals we own our actions, support and respect each other, and embrace our differences.
- We embrace a hospitality mindset - Empathy is our default. We strive to make everyone – from employees and customers to partners and beyond – feel like they belong. We’re fiercely passionate about our community, and are devoted to their success.
- We're driven by purpose - We deliver results with integrity. Challenging work is rewarding work, and accomplishing our goals requires a mix of grit, resilience, and humor.
- We're always hungry - No problem is too big to solve if we stay hungry for innovation. The bigger the idea, the better.
- We lead with humility - Great ideas come from anywhere or anyone, regardless of tenure, title, or background. We believe your opinion matters, and that open and honest feedback is a gift. Act on it.
Company HQ
Fenway–Kenmore, Boston, MA
Articles
Leadership
Steve Fredette
(President)They studied at MIT before co-founding Klick Mobile in 2009 and spending almost 7 years at Endeca. They left their Management role in June 2012 having co-founded Toast in May.
Aman Narang
(CEO)Having studied Computer Science at MIT, they worked at Endeca for 5 years. They moved from working as Product Manager to work full-time as President of Toast in 2013, having co-founded it the previous year.
Jonathan Grimm
(CTO)They also studied Computer Science at MIT before working as an Engineer for Endeca for over 4 years. They worked at Oracle for 5 months prior to co-founding Toast in May 2012.
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