Revenue Operations Lead, Headway
Processes
$112-140k
Salary dependent on location. + Equity Compensation
More information about location
Therapist-by-insurance marketplace
Open for applications
Therapist-by-insurance marketplace
1001+ employees
Open for applications
$112-140k
Salary dependent on location. + Equity Compensation
More information about location
1001+ employees
Company mission
To build a new mental healthcare system, rewired for access and affordability.
Role
Who you are
- You have 5+ years of experience in a role that requires analytical problem solving, operational rigor, and complex problem solving
- Requires experience in strategic management consulting and/or experience in Business Operations or Strategy roles in high growth startups. Prior experience in Growth function is a nice to have
- You have experience designing and owning end-to-end critical business processes
- You have experience working cross-functionally with business unit leaders (e.g. sales, customer success, marketing) & other revenue operations leaders
- You are a self-starter, with the ability to distill complex problems into simple solutions
- You are highly data-driven and can drive complex analyses and translate them into key actionable insights, projects, and OKRs
- You are a systems thinker, inclined to solve problems with product and automation. Experience with Salesforce and sales/customer success tools (Outreach, Gainsight, LeanData, Chili Piper, etc) is a strong plus
- You thrive at operating in a hyper-growth startup, remaining flexible, and willing to adjust when needed
What the job involves
- As an early addition to Headway’s Revenue Operations Team, you’ll have the unique opportunity to build and shape an operational function that is directly responsible for unlocking Headway’s ability to drive provider activation, retention, and revenue through process design and optimization
- As Headway scales to deliver high-quality behavioral healthcare for millions of people across the country, the complexity of the operational landscape within which we operate has also increased exponentially
- To this end, in our journey to build next generational healthcare growth infrastructure, we’re seeking a strong operator to help grow and shape a truly mission-critical function responsible for scaling Headway’s growth processes
- This is a career growth opportunity that will enable you to be a driving force in maximizing operational efficiency within one of America’s fastest growing startups
- Design, build and implement foundations for a variety of 0-1 initiatives within the Revenue Operations function
- Drive the build, execution, monitoring, & ongoing improvement of the quota close process for both sales and customer success
- Evaluate areas of improvement across our entire sales funnel, leveraging automation and tooling to increase efficiency and extend bandwidth
- Lead cross-functional efforts with other revenue operations pillars (strategy and systems), growth functions (marketing, sales, customer success, enablement), and other departments (including operations, payer, product/ENG) to drive core growth processes and achieve team OKRs
Our take
1 in 4 US citizens are currently living with treatable mental health conditions, however, a vast majority of people are unable to access the care they need, the primary reason being cost. Headway connects clients with therapists who accept insurance as payment and provides independent practitioners with the tools and resources needed to serve their patients and manage administrative workloads.
Headway’s concept is timely, with national mental health under particular strain following events from the past few years. The company facilitates over 300,000 appointments per month and has attracted backing from the likes of Accel and Google Ventures.
Covering 16 states and the District of Columbia, the company intends to broaden its presence across the US using its 2023 Series C funding of $125 million. This is a crucial avenue for further growth, as medical care deserts across the US mean the potential market is vast.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
64% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Jul 2024
$100m
LATE VC
Oct 2023
$125m
SERIES C
Total funding: $327m
Company benefits
- Work from home opportunities
Company values
- Think future first
- Act like a Headway owner
- The first time is always handmade
- Be relationship-obsessed
- Invest in yourself to invest in our mission
Company HQ
Tribeca, New York, NY
Articles
Leadership
Andrew Adams
(CEO)Worked as a Product Analyst at Spring, and was a Software Development Engineer Intern at Amazon.
Salary benchmarks
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