Cloud Lead Architect, Daisy Corporate Services
Salary not provided
AWS
GCP
Azure
Citrix
Active Directory
Senior and Expert level
Remote in UK
Managed service provider
Open for applications
Managed service provider
201-500 employees
B2BSecurityEnterpriseSaaSCyber SecurityCloud Computing
Open for applications
Salary not provided
AWS
GCP
Azure
Citrix
Active Directory
Senior and Expert level
Remote in UK
201-500 employees
B2BSecurityEnterpriseSaaSCyber SecurityCloud Computing
Company mission
Daisy Corporate Services is on a mission to be the UK’s go-to Managed Service Provider.
Role
Who you are
- Strong experience in designing, implementing and automating solutions on both Public (Azure, GCP, AWS) & Private Cloud platforms
- Specialist in Cloud (IaaS, PaaS and SaaS), Compute infrastructure (Storage, Hypervisor and Servers) and End User Compute related technologies
- Strong experience of at least one of the public cloud platforms (AWS, Azure and GCP)
- Strong experience of at least one of the private cloud platforms (Vmware and Hyper-V)
- Demonstrable technical understanding of Core Networking and Hosting technologies & solutions that form part of shared platforms or dedicated solutions
- A strong proven track record of leading a technical team(s) with direct reports ideally in a Managed Service Provider (MSP) or large enterprise organisation
- Demonstrable ability to work closely with peers and other business units, good personnel management experience, strong leadership
- SME in at least one of the following areas: Azure Security; Azure Identity; Citrix Cloud/Citrix XenDesktop; Virtualisation - VMWare/Hyper-V; MS Active Directory/MS Exchange; M365 - Exchange Online/OneDrive/SharePoint Online
- Demonstrable ability to work to tight time scales, manage and motivate technical teams
- Highly motivated and self-sufficient, but also a Team Player
- Writing reports and proposals, planning for long-range changes
- Giving presentations to customers and mentoring people internal & external
- Supporting managers when negotiating with vendors and providers of services
- Deliver specialist skills to the Specialist team and be a trusted advisor and problem owner
- Strong technical documentation skills, presentations, and architectural diagrams
- Ability to manage multiple activities and projects simultaneously and prioritise accordingly
- Exceptional communication, presentation, and interpersonal skills with an ability to extract, translate and communicate meaningful information at all levels of executives, management, and peers
- Ability to establish and maintain positive relationships with customers, stakeholders, and team members
- Excellent analytical and problem-solving skills
- Have a positive outlook with the ability to be flexible and adaptable
- People’s skills and emotional intelligence
- Broaden IT & communications industry knowledge
- Willingness to travel
- Educated to degree level or equivalent in an IT, communications, or related subject. Or be able to demonstrate a similar ability through experience
- Understanding/awareness of Project methodologies such as Agile, ITIL, Prince2
- Security Clearance (SC) mandatory
- AZ-305 Azure Solutions Architect desirable
- MS-100/101 Enterprise Administrator desirable
- VMware Certified Professional (VCP)
- Microsoft Certified Solutions Expert (MCSE)
What the job involves
- The Lead Architect role is responsible for leading a team of Cloud Solution Architects, ensuring the successful and efficient delivery of projects and Professional Services to Wavenet’s internal and external customers, ensuring that best practices are followed as outlined in the Technical Delivery Procedure (TDP) document
- This is a leadership position in a player (80%) /coach (20%) model, managing a remotely distributed team of specialist architects within the UK
- You will also provide support and response to escalated complex 3rd line technical issues within your area of expertise along with effectively managing business and customer expectations
- The role spans across both Public & Private cloud infrastructure and Modern Workplace utilising multi-vendor Cloud products and solutions that are delivered internally and/or externally via chosen strategic partner
- The role will be responsible for ensuring end-to-end technical ownership of cloud customer solutions throughout the project lifecycle
- Ability to lead and coordinate others through all design and delivery activities. Accept ownership and accountability
- Ensure the low level designs produced by the Solution Architects are adhering to the latest technological features
- Continually defining & delivering Low Level Architecture documentation to meet the client deliverables
- Ability to produce Sow and HLD as and where required
- Deliver customer facing projects in line with the latest best practices outlined in the Technical Delivery Procedure (TDP) document, first and foremost
- Providing technical support to the Cloud Presales and Sales Specialist teams when engaging with customers and producing solution proposals and tender responses
- Managing the technical evaluation and introduction of new Cloud products and services in line with Wavenet’s product strategy, liaising closely with the Cloud Product team and other key stakeholders across the organisation
- Continually improve effective working relationships with key stakeholders across the business, and externally with our customers. Encourage stakeholder engagement and drive high quality working relationships
- Drive culture change and integration of people, processes, and systems across the operational departments in an ever-changing environment
- Establish & develop Service & Solution design standards, in line with portfolio, technology & supplier strategies
- Continually manage risks, issues, and dependencies internally and for customer services you are accountable for and look for ways to develop and continually improve these activities
- Support the Product, Sales and Marketing Teams with their Go To Market (GTM) activities, and sales opportunities as appropriate
- Support the Pre-Sales teams by ensuring the SVP process is adhered too
- Maintain a social media presence representing the technology areas where required
- Participate in recruitment for new team members and ensure all new recruits receive full induction and support during their transition to full competence
- Keep up to date with the latest trends and advancements in delivery operations and implement improvements to processes and procedures accordingly
- To be compliant with health and safety company policy and legislation
- Ensure Operational processes and procedures comply with relevant Regulatory, ISO accreditations and support ISO and other relevant Audits
- Flexibility to work outside of normal business hours if required
- Have commercial awareness and understanding. Can challenge constructively for better outcomes
- As a team Cloud Lead Architect you will be require when necessary to:
- Provide direction on the day to day running of the engineering team
- Provide mentoring of the junior engineers in the team
- Provide training materials
- Provide workshops based on the activities within the team
- Managing the on-call rota where applicable, participate where necessary within the rota
- Be a go to resource for trouble shooting and providing direction in matters relating to the function of the department
- Provide a presence at meetings, both with peers and other managers & Directors
- Provide operational cover for the Department Manager, i.e. on leave, or otherwise on other business matters
Our take
Daisy Corporate Services, a part of Daisy Group, is a leading UK Managed Service Provider. Based in the Northwest, the company serves mid-sized to enterprise-scale businesses, where its counterpart Daisy Communications serves the SMB market.
The company has grown organically since its original launch in 2001, and now boasts an impressive client base across the UK. It provides cyber security, communication, and cloud-based services, with a particular focus on Microsoft products.
Interestingly, the revenue dominance of Apple over Microsoft has not perturbed Daisy, which has capitalised on UK businesses utilising the cloud for many of their operations. The Group collectively serves upwards of 2000 businesses and has acquired North England tech companies Communication Better, ECSC and XLN in past years. A Merger with managed services provider Wavenet in 2024 saw Daisy Corporate Services combine its portfolio to reach a valuation of over £1 billion and 20,000 enterprise customers.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (1 round)
Aug 2015
$50.6m
GROWTH EQUITY VC
Total funding: $50.6m
Company benefits
- Holiday – Starting at 25 (increasing to up to 30 days for each year you stay with us) + a holiday purchase scheme!
- Daisy University and Apprenticeships – Giving you the opportunity to expand your skills and knowledge whilst you work for us
- Hybrid, field and home based working - To ensure work WORKS for you
- Enhanced family friendly policies – We are here to look after you and your nearest and dearest
- Health & Wellbeing offering – Including discounted membership for health plans + Eye Care Scheme, Employee Assistance Programme, and an in-house Wellbeing team
Company HQ
Brierfield, UK
Leadership
Matthew Riley
(Chairman & Founder)Currently Chairman at U-Explore Limited. Previously Executive Chairman at Damovo Europe.
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