Credit Risk Assurance Manager, Creditspring
£90-110k
+ Equity
2+ days a week in office
A subscription service offering interest-free loans
Be an early applicant
A subscription service offering interest-free loans
101-200 employees
Be an early applicant
£90-110k
+ Equity
2+ days a week in office
101-200 employees
Company mission
To change the way people deal with unexpected expenses and help them gain financial stability.
Role
Who you are
- This position requires strong analytical skills and a proactive approach, supporting the business in managing credit risk within a fast-paced, innovative fintech environment
- 5+ years in credit risk management, including significant time in a second line or independent oversight role
- Prior experience in consumer lending challenger bank, or digital lender
- Strong understanding of consumer credit lifecycle — acquisition, account management, collections, recoveries
- Familiarity with UK regulatory environment including FCA rules, Consumer Duty, and IFRS 9
- Strong understanding of credit risk metrics (PD, LGD, EAD) and financial modelling
- Experience, overseeing or challenging statistical credit risk models, including scorecards and affordability assessments
- Comfortable working with data — ability to interpret MI, dashboards, and model outputs
- Strong proficiency in SQL for querying and analysing large datasets; experience with Python or similar is a plus
- Advanced Excel skills, including expertise in complex formulas, pivot tables, and data analysis tools
- A strong foundation in probability and statistics, including experience with A/B testing and advanced analytical methods
- In-depth knowledge of UK bureau data (e.g., Experian, Equifax, TransUnion) and familiarity with fraud detection techniques, alternative data sources, and collections solutions
- Strong written and verbal communication; able to challenge constructively and influence across levels
What the job involves
- The Credit Risk Manager plays a key role within the Second Line of Defence, providing oversight of the organisation’s consumer credit portfolio
- The role is responsible for ensuring that credit risk practices are robust, compliant, and aligned with the company’s risk appetite, regulatory expectations and commitment to sustainable, ethical lending
- Independent Oversight & Challenge
- Provide second line oversight of credit risk strategies, policies, and decisions made by the First Line. Challenge key assumptions, model outputs, and decision-making frameworks used in lending
- Portfolio & Policy Oversight
- Monitor performance of products and ensure the risk-return balance is in line with agreed thresholds. Review credit risk policies and assess effectiveness of controls
- Risk Appetite Framework
- Support the definition, implementation, and monitoring of our credit risk appetite. Conduct reviews against internal thresholds and raise concerns on emerging risks or threshold breaches
- Model Governance
- Review and challenge credit risk models (scorecards, affordability, decision engines, IFRS 9), in collaboration with Underwriting, Data Science, Finance, and Risk teams
- Regulatory Compliance
- Ensure credit risk frameworks, policies, and decisions are in line with UK regulatory standards (e.g. FCA Handbook, Consumer Duty),and prepare for any engagement with regulatory bodies and/or key stakeholders
- Assurance & Deep Dives
- Conduct thematic risk reviews and credit portfolio assurance work to identify gaps in controls, data quality, or decisioning logic
- Reporting & Governance
- Provide independent risk reporting to senior management, the Credit Risk Committee, and the Board. Contribute to regulatory submissions and internal/external audit preparations
- Stakeholder Engagement
- Collaborate closely with Underwriting, Finance, Product, Compliance, Data, and Engineering teams. Build strong relationships across the business while maintaining appropriate independence
Salary benchmarks
Our take
Unexpected expenses are inevitable. However, there are limited and unfavourable options when it comes to managing these expenses: overdrafts are confusing, credit cards are risky, and payday loans are expensive. Creditspring aims to solve this problem by creating financial services that can help people manage their unexpected expenses.
Creditspring differentiates itself by not charging interest on its loans: clients only pay a fixed membership fee in addition to what they borrow. What's more, Creditspring sets out to improve the financial stability of its clients by offering budgeting tips, ways to improve their credit score and a personalised score that is updated every month- allowing them to monitor their improvement.
Kirsty
Company Specialist at Welcome to the Jungle
Meet the team
Luke Chapple, Senior Customer Operations
Insights
Company
Employee endorsements
Opportunities to learn
"Creditspring enables you to develop your skills while allowing for personal growth within the company. By being constantly encouraged to think..."
Funding (last 2 of 6 rounds)
Jul 2022
$10.8m
SEED
May 2022
$64.1m
GROWTH EQUITY VC
Total funding: $86.3m
Company benefits
- 🛋 Hybrid & flexible working - we also give you the option to work from anywhere
- 🩺 Bupa health insurance with medical history disregarded and including enhanced cover for cancer and mental health. Free Digital GP service (24/7) included. No cost to you for adding dependents to your policy.
- 🏋️♀️ 1:1 Private health and wellbeing assessments, ongoing health and wellbeing coaching and support through HAWQ with workshops and socials
- 🧑🏫 £1000 annual training budget
- 💰 Equity participation
- 🧘🏽♀️£600 annual Juno flexible wellbeing budget
- ⚕️Bupa health cash plan to help with everyday medical expenses such as dental and optical
- 🏄🏻♀️ 25 days paid holiday increasing by one day per year up to a maximum of 30 days, plus public holidays
- 🍱 New starter team lunches
- 🕺Regular social & team events
- 👶🏼 Workplace Nursery Scheme
- 💻 Company Apple Macbook & WFH accessories
Company values
- Do the Right Thing
- Work Together
- Love What You Do
- Don't Settle
- Take Smart Risks
Company HQ
Soho, London, UK
Articles
Leadership
Neil Kadagathur
(Co-Founder & CEO)Studied Economics at Princeton University. Previously Executive Director at Goldman Sachs for 12 years.
Sabrina Loi
(Chief Product Officer)They were a Deputy Creative Director at Soleja for 12 years. Their experience lies in the design industry as a professor and a consultant.
People progressing
Jenni joined Creditspring in 2021 as a Junior Product Designer, since then they have been promoted to Product Manager and Senior Product Manager.
Jonika joined Creditspring in 2020 as a Marketing Executive, and since then they have worked their way up to become a Senior Communications Manager.
In 2022, Reise joined Creditspring as a Customer Operations executive. In 2025, they moved into the Product team and is now an Associate Product Analyst.
Diversity, Equity & Inclusion at Creditspring
Linda Murphy-Ericsson (People & Culture Partner)
- Our Goal: We’re committed to Creditspring being an inclusive environment where everyone feels welcomed, valued, and listened to; We want you to thrive as your true self.
- What do we do to get there? We capture and monitor metrics that feed into our Diversity DNA, such as our gender split, both company-wide (Currently 47% females, which is higher than our industry average of 28%) We are also proud to share that our leadership team is 40% female, compared to an average of 10% industry-wide. We monitor and benchmark ourselves to ensure we are accountable and set ambitious yet realistic goals. We are trying to drive a change that we would like to see outside of Creditspring.
- We regularly review and refine our hiring process to tailor all communications, job listings, and channels where we reach and meet talent in ways that are inclusive in all shapes and forms. We know females and people from underrepresented groups are often hesitant to apply for jobs they don’t tick all the boxes for, so we are actively encouraging all to apply. We hire based on skill and skill only, but we are also keen advocates of the notion that skills can be taught.
- Learning and Development are of great importance to us, and we have a generous annual budget for everyone working here. We recently launched our L&D catalogue and have many more initiatives to help our team find courses, training, and events that will be useful and further their progress in their career.
- Everyone who joins us is enrolled in a course on Unconscious Bias, just as with compliance training, this is a very important piece in our commitment to creating inclusive spaces for everyone.
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