Senior Technical Account Manager, SentinelOne
MSSP
+ Restricted Stock Units (RSUs) and participation in our Employee Stock Purchase Program
Autonomous cybersecurity platform
Be an early applicant
Autonomous cybersecurity platform
1001+ employees
Be an early applicant
+ Restricted Stock Units (RSUs) and participation in our Employee Stock Purchase Program
1001+ employees
Company mission
To defeat every attack, every second, of every day.
Role
Who you are
- This hands-on role requires strong technical acumen, architectural understanding, and operational fluency across large-scale, multi-tenant deployments
- Proven success managing technical relationships with enterprise or strategic partners
- 5+ years in a highly technical hands-on role (TAM, Solution Engineering, Senior Support, or similar) within cybersecurity or enterprise software
- Strong team player comfortable with project work and task sharing
- Ability to work autonomously and independently, making the best decisions to ensure partners' satisfaction
- Strong capacity for rapid learning to keep pace with swift product and portfolio evolution. A collaborative attitude to share knowledge across teams
- Ability to effectively manage multiple projects and priorities, demonstrating strong time management skills, even under stress and urgent deadlines
- Knowledge of MSSP business operations, SLAs, and service delivery best practices (desirable)
- Experience designing and/or supporting multi-tenant security architectures at scale
- Solid experience across multiple OS platforms: Windows, macOS, Linux; mobile platforms a plus
- Strong grasp of networking and security fundamentals, including protocol analysis, threat detection, and endpoint protection
- Being comfortable in scripting and automation (e.g., Python, PowerShell, Bash) to drive efficiency and integration
- Working knowledge of XDR technologies and modern SOC workflows
- Ability to operate effectively in fast-paced, multinational and multicultural environments, collaborating across international teams and time zones while independently prioritising and managing multiple technically complex projects
- Strong communication and technical presentation skills, including experience delivering workshops or enablement (preferred)
- Hands-on experience or exposure to threat hunting and investigative techniques is a strong plus
What the job involves
- As a Technical Account Manager (TAM) for Managed Security Service Providers (MSSPs) at SentinelOne, you will hold a pivotal, deeply technical role responsible for driving the successful adoption, integration, and optimization of SentinelOne’s cybersecurity platform within partner environments
- Serve as the primary technical authority for assigned MSSP partners across all phases of the partnership lifecycle
- Provide strategic and technical account guidance, including service reviews, telemetry-driven insights, and platform tuning for performance, scalability, and risk mitigation
- Guide and support complex deployments, ensuring MSSPs can confidently deliver SentinelOne-powered services across diverse customer environments
- Directly work on all assigned MSSP support tickets. Escalate critical issues. Ensure rapid responses, clear communication, and effective cross-functional resolution
- Lead technical onboarding and enablement, ensuring MSSPs are trained, certified, and operationally capable. You will need to deliver tailored workshops and presentations, both remotely and on-site
- Act as a technical liaison to internal Product, Engineering, Support, and Sales teams, advocating for partner needs, troubleshooting advanced issues, and influencing roadmap priorities
- Drive platform innovation by aligning partner use cases with SentinelOne features, API capabilities, and automation workflows
- Analyse usage patterns, threat data, and operational signals to deliver actionable insights for MSSP service enhancement
- Maintain deep hands-on knowledge of SentinelOne’s platform and APIs, as well as the evolving threat landscape and MSSP delivery models
- At SentinelOne, you’ll join a fast-paced, international Technical Account Management team focused on driving real impact
- You’ll work with talented colleagues from around the world, engage with top enterprise customers, and develop your skills in a dynamic, innovative environment
- We offer strong career growth opportunities, excellent training, and a fun, collaborative culture
Our take
Cybercriminals are now leveraging the power of automation to make the current threat landscape too advanced for a lot of legacy antivirus software. SentinelOne is a cybersecurity company that matches this automation, with machine learning-focused software that is built to help businesses battle online attacks.
The company expanded the scope of its business from the endpoint security market to three markets valued at a combined $30 billion, including the corporate endpoint security and IT operations management markets. This gives SentinelOne a bigger potential customer base, although also puts them in direct competition with more focused cybersecurity companies, in addition to its biggest competitor, CrowdStrike.
When the company went public, it made financial headlines as the highest-valued cybersecurity IPO ever, which gave SentinelOne a market cap of $10B, though it's now fallen to around $4B. It has subsequently launched S Ventures, a $100M fund, through which SentinelOne invests in cybersecurity startups and has expanded its partnership with major tax firm KPMG to accelerate cyber investigations and responses to threats.
Steph
Company Specialist at Welcome to the Jungle
Insights
61% employee growth in 12 months
Company
Funding (last 2 of 9 rounds)
Feb 2021
$100m
LATE VC
Nov 2020
$267m
LATE VC
Total funding: $799.4m
Company benefits
- Incentive-based Wellness Challenges
- Medical, Dental & Vision
- Gym Reimbursement
- Career Wellness Perks
- Mental Health & Mindfulness
- Paid Parental Leave
- 401k
- Flexible Spending Accounts
- Short & Long Term Disability Insurance
- Employee Assistance Program
- Life Insurance
- Unlimited Time Off
- Paid Sick Time
- Paid Holidays
- Happy Hours
- Parties & Celebrations
- Team Building Activities
- All-Hands & Town Hall Gatherings
Company HQ
Old Mountain View, Mountain View, CA
Leadership
Tomer Weingarten
(CEO)They started their career in Software Development at Mckit Systems prior to co-founding dPolls and Carambola Media. They left their position as VP of Products at Toluna in December 2012 to found SentinelOne in January 2013, where they serve as CEO.
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