People Operations Lead, ZOE
Salary not provided
+ Stock options
Senior and Expert level
Remote from UK
More information about location
Personalised nutrition company
Be an early applicant
Personalised nutrition company
101-200 employees
HealthcareB2CLifestylePersonal healthArtificial IntelligenceMachine LearningNutritionD2CWellbeing
Be an early applicant
Salary not provided
+ Stock options
Senior and Expert level
Remote from UK
More information about location
101-200 employees
HealthcareB2CLifestylePersonal healthArtificial IntelligenceMachine LearningNutritionD2CWellbeing
Company mission
To improve the health of millions.
Role
Who you are
- The ideal candidate will be adept at both strategic partnership and operational execution, with a strong background in Employee Relations
- Solid People Operations Generalist Background: Extensive experience (5+ years, or equivalent) covering all facets of the employee lifecycle, from recruitment support and onboarding to performance management, compensation, benefits, and off boarding
- Proven Employee Relations (ER) Expertise: Demonstrated experience managing complex ER cases, providing sound advice, and implementing effective resolutions. Strong understanding of UK employment law is essential
- Strategic Partnering Acumen: Ability to build strong relationships with senior leaders and managers, acting as a trusted advisor who can align people strategies with business objectives
- Operational Excellence: A track record of implementing efficient and scalable People Ops processes and systems
- Startup/Tech Environment Experience (Advantageous): Previous experience working in fast-paced, high-growth startup or tech companies, understanding the unique challenges and opportunities of such environments
- Product-Led Approach (Advantageous): Experience or a strong understanding of working in a product-led organization, aligning People Ops initiatives to support product development cycles and team structures
- Communication & Influence: Exceptional communication, interpersonal, and influencing skills, with the ability to articulate complex information clearly and concisely
- Problem-Solving: A proactive, solutions-oriented mindset with the ability to navigate ambiguity and adapt to changing priorities
- Empathy & Integrity: A high degree of empathy, emotional intelligence, and unwavering integrity in handling sensitive employee matters
What the job involves
- We are seeking a highly experienced and dynamic People Operations Lead to manage our People Ops function and play a pivotal role in shaping our employee experience as we continue to scale
- Reporting directly to the Head of People & Talent, this role is critical in fostering a thriving, inclusive, and high-performing culture
- This is an exceptional opportunity for a seasoned People Ops generalist with a strategic mindset and hands-on operational expertise to lead our efforts in attracting, developing, and retaining top talent
- Lead the People Operations Function: Take ownership of the entire employee lifecycle, ensuring a seamless and positive experience from onboarding to offboarding
- Strategic People Partnering: Collaborate closely with leadership and managers across the organization to understand business needs and translate them into effective people strategies and initiatives that drive performance and engagement
- Employee Relations (ER) Expertise: Provide expert guidance and hands-on management for all employee relations matters, ensuring fair, consistent, and legally compliant processes. Coach managers on best practices in performance management, conflict resolution, and disciplinary actions
- Operational Excellence: Oversee and continuously improve all core People Operations processes, including but not limited to:
- Onboarding and integration programs that ensure new hires are set up for success
- Performance management frameworks focused on continuous feedback and development
- Compensation & Benefits administration, ensuring market competitiveness and fairness
- HRIS management and data integrity
- Compliance with all relevant employment laws and regulations
- Culture & Engagement: Champion and evolve our company culture, developing initiatives that enhance employee engagement, wellbeing, DEIB
- Learning & Development: Identify development needs and implement impactful learning initiatives that support employee growth and career progression
- People Analytics: Leverage data to inform decision-making, identify trends, and measure the effectiveness of People Ops programs
- Team Leadership: Lead, mentor, and develop a small team of People Ops professionals
Our take
ZOE is a science-first nutrition company shaking up everything we thought we knew about healthy eating. Behind the bold mission is a simple truth: the food we eat is often making us sick, and one-size-fits -all advice just isn't cutting it anymore. So, ZOE is flipping the script with the world's largest nutrition study and real, personalised insights based on users' bodies.
Its approach is all about turning cutting-edge science into everyday habits. Whether it's through its ZOE Membership (which already has over 100,000 users), the plant-packed Daily30+ supplement, or expert-packed podcasts, its helping people discover what truly works for their bodies. And it's not just theory, randomised trials show that the right food can make a noticeable difference in just weeks.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Top investors
68% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Jul 2024
$15m
SERIES B
Mar 2023
$2.5m
SERIES B
Total funding: $99.5m
Company benefits
- Free ZOE Kit (+1 for a family member or friend)
- Private Medical Insurance
- Paid time off available from day one
- 1x Life Event Day per year
- 2x Reset Days per year
- Social Budget
- WFH Budget (for items purchased after joining)
- Spill Mental Health Support
- Wellness Budget
- Growth & Development Budget
- Enhanced Parental Leave & Benefits
- ...and much more!
Company values
- We are diverse and build upon each other positively - We are a collaborative team working toward a common goal. We are positively intended & respectful, intentional in our active listening and seeking diverse perspectives, and we make space for all to participate
- We ❤️ to create moments of joy whenever possible - We create moments of joy whenever possible and encourage meaningful balance, recognizing our mission is a marathon, not a sprint. It all starts by us being intentional in building great relationships with each other
- Always start by understanding our members - We always start by understanding our members’ needs and work backwards to deliver delightful solutions that exceed their expectations and have their health top of mind, with a commitment to ethics, education, privacy, and simplicity
- Take a scientific, evidence-based approach - As a health company, science comes first. We utilize a scientific approach, starting with a hypothesis and seeking evidence to assess and iterate. We stay open-minded, learn from our mistakes and strive to keep improving every day
- We are transparent, especially when it is hard - By having a bias to share publicly and openly, we build a transparent culture that empowers participation from everyone. We value feedback, communicate openly, voice the truth (even when it’s hard) and explain “the why” to help each other grow
- Act fast, we’ve got your back - As a startup, speed is crucial to our success. Many decisions and actions are reversible. We are scarce with our time, not reinventing the wheel or seeking perfection and act on 70% evidence so we can learn and iterate. We encourage all our team members to take risks, change course when necessary, and go for it—we have their backs, always
- Dive deep - We operate at all levels, caring about the details that matter and being able to connect them to the bigger picture with coherent logic. As such, we are able to quickly distinguish between “feel-good” metrics or “seemingly good” ideas from the ones that truly matter or capture the truth
- Empower ZOEntists to act as owners - We are intentional in empowering more ZOEntists to act as owners on behalf of the entire company without interdependencies and we continuously set up new systems, frameworks & principles to enable this. We also back them in their decisions, even when we disagree
Company HQ
London, UK
Leadership
Jonathan Wolf
(Co-Founder & CEO)Graduated from the University of Oxford with an MA in Physics. Previously worked at Criteo as Chief Buying Officer/Chief Product Officer, at Yahoo! as Senior Director and at Atlas Venture as a Principal.
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