Principal Growth Partnerships & Reseller Manager, Aircall

• 10+ years of experience in technology partnerships, business development, or ecosystem management within a B2B SaaS environment
• Proven track record of building and scaling partner programs that drive measurable revenue impact
• Deep understanding of the SaaS ecosystem landscape across vertical and horizontal Saas
• Strong strategic thinking with the ability to make hard trade-offs and prioritize under resource constraints
• Experience with AI product positioning and/or consumption-based commercial models
• Excellent BD instincts with demonstrated ability to research, target, and close new partnership opportunities
• Strong partner empathy — ability to frame value from the partner’s perspective, not just Aircall’s
• Cross-functional collaboration skills, comfortable working with Product, Engineering, Sales, and Marketing teams
• Data-driven mindset with experience using partnership metrics (attached revenue, pipeline contribution, attachment rates) to inform strategy
• Strong executive presence and crisp storytelling for internal and external stakeholder engagement
• Experience working across multiple regions and functions in a global organization

Desirable

• As Principal Growth Partnerships & Reseller Manager you will own the strategy and execution for Aircall’s Growth partnerships and reseller programs
• Your mandate is to build a repeatable growth engine from the Growth Ecosystem, and drive meaningful ARR contribution from integration partnerships across CRM, helpdesk, ATS, eCommerce, and emerging verticals
• This role sits within the Tech Alliance Partnership organisation at the intersection of Product and GTM, operating as a global overlay function. You will prioritize integration investments, lead outbound partner acquisition leveraging Aircall’s AI voice agent and MCP capabilities, and explore new reseller partnerships
• Maintain and evolve a prioritization framework for integration investment decisions, balancing TAM potential, AI acceleration fit, integration maturity, and resource constraints
• Drive pipeline and MRR growth through targeted partner launch activations
• Lead outbound business development to acquire new integration partners, leveraging Aircall’s AI voice agent and Model Context Protocol (MCP) capabilities to target high-volume, consumption-based opportunities
• Closely work with Collaborate with internal product teams to develop and manage reseller partnership models with key ecosystem partners
• Coordinate cross-functionally with Product, Engineering, Sales, and Marketing to align partnership initiatives with Aircall’s AI-first product roadmap
• Track and report on partnership-attached revenue, YoY growth, and pipeline contribution to senior leadership